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Rustic Inn Creekside Resort and Spa at Jackson Hole

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Rustic Inn Creekside Resort and Spa at Jackson Hole
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1,132 Reviews from our TripAdvisor Community

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Showing 1,085: English reviews
Oswego
Reviewed 5 days ago NEW

Stayed there in late Jan 17. Got free upgrade to a cabin for first 2 night stay...enjoyed excellent free hot breakfast and downtown Jackson location is great. Price was best in the area. Left another hotel in the area early which was awful, and called Rustic for help. Not only did they have a space available at the internet price,...

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Helpful?
Thank Robert C
RI
Reviewed 6 days ago NEW

I loved this hotel. It has a great location to walk into town.It made for a great base for our day trips to the Grand Tetons and Yellowstone NP. We stayed on the spa suite, bt I wouldn't stay in them again. I liked the other side of the property better. Next time I would try to get a creekside...

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Thank Christina K
Leesburg, Florida
Reviewed 1 week ago

What an amazing place! The staff just love their jobs and it shows. The service was impeccable. They provide a free shuttle to/from airport and to location within the city limits. The property is beautiful and clean. We won't stay anywhere else the next time we go to Jackson Hole. Thank you Rustic Inn for understanding old fashioned customer service.

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1Thank Sally B
Reviewed 2 weeks ago

Service at the hotel was great. Room looked nice at first... The shower was broken. The rainfall shower head was broken and dumped water then it dripped after turning it off and then the normal shower head was plugged up so it shot a stream of water which hurt. The floor was dirty and covered in grit and rocks from...

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Helpful?
Thank Aaron C
Courtney C, Manager at Rustic Inn Creekside Resort and Spa at Jackson Hole, responded to this review

Thank you for choosing Rustic Inn. We apologize that you were not satisfied with your room. Should these issues had been brought to our attention, we would have been able to address the problems or even re-locate you to a different room. When we are not notified of issues or your dissatisfaction, we are not given the chance to rectify...

Fort Worth, Texas
Reviewed 2 weeks ago via mobile

We have stayed here 2 years in a row. You cannot get better service. Free shuttles anywhere in town. The cabins over looking the stream had all the local wild life. Deer, elk and long horn sheep could be seen from our private cabin. Thanks Jeremy from your friends in Ft Worth! Our friends from Memphis were so impressed they...

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Thank Robert G H
Pittsburgh
Reviewed 3 weeks ago

We just finished an epic ski week in Jackson, timing is everything. We have stayed at the Rustic Inn in summer and winter and love the place. It is located just as you enter town from the airport direction, and walking distance, less than a mile I'd say, to the main town square. Whether you walk or not will depend...

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3Thank Kamburgh
Saint Charles, Missouri
Reviewed 3 weeks ago

We stayed in a cabin facing the river that runs through the property. It had 2 queen size beds and was wonderful. The beds were comfortable, the room was clean and as pictured on their website. The location is close to downtown and a short drive from Grand Teton park. The only reason I gave a very good versus excellent...

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Thank travelfanitaly
Moncks Corner, South Carolina
Reviewed 3 weeks ago

We've stayed here several times and love the rooms, location and the helpful staff. We noticed they were doing some improvements on the property, but it's time to vacuum the logs on the inside of the cabins! My sinuses were acting up, in January this year and we got ready to check out noticed a considerable amount of dust on...

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2Thank Alice H
Baton Rouge, Louisiana
Reviewed 4 weeks ago via mobile

We returned to Jackson Hole and we could have stayed anywhere but chose to stay here again. We love the cabins and the and grounds. Mule deer around the cabins, eagles overhead, and elk in the hills behind the resort added to the wonderful experience. Complimentary transport to Teton Village and to town is a great bonus. We walked to...

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Helpful?
Thank Kimed0210
RusticInnatJH, Front Office Manager at Rustic Inn Creekside Resort and Spa at Jackson Hole, responded to this review

Thank you so much for your loyalty to the Rustic Inn! We love the opportunity to welcome guests back to the hotel. We appreciate your thorough description of your experiences here. We have a very special property that has many visits from a variety of wildlife and it is great to hear that you were able to experience this. We...

Reviewed 4 weeks ago via mobile

Price for such a nice place was great, even on a holiday weekend. We stayed in a guest room which was clean and nicely furnished. Hot breakfast buffet included in the morning. Quick walk to town or a shuttle you can use. Would recommend and would stay here again.

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Helpful?
Thank Ragen P
RusticInnatJH, Front Office Manager at Rustic Inn Creekside Resort and Spa at Jackson Hole, responded to this review

Thank you for choosing Rustic Inn! The winter is a great time to get a good rate for our accommodations. We are constantly updating and renovating our rooms and cabins to maintain clean and modern offerings, and we are pleased that you found this to be the case. As you mentioned, we are located conveniently close to town for easy...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Breakfast included
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Business Centre with Internet Access
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Free airport shuttle (7am - 11pm - requires 24 hour advance booking), complimentary hot gourmet breakfast buffet, heated outdoor pool, outdoor Jacuzzi, sauna, full service spa on site, gym, seasonal fishing, lounge & seasonal patio featuring modern American cuisine, wine cellar, room service, double pillowtop mattresses, fine linens, complimentary Wi-Fi Internet access, 24 hour concierge, bellman service, complimentary winter ski shuttles To Teton Village: 8:15am & 9:30am, From Teton Village: 3:30pm & 5:00 pm, downtown courtesy car (based on availability from 7am until 11pm). ... more   less 

Additional Information about Rustic Inn Creekside Resort and Spa at Jackson Hole

Address: 475 N. Cache St., Jackson, WY 83001-8684
Region: United States > Wyoming > Jackson Hole > Jackson
Price Range: €137 - €400 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Rustic Inn Creekside Resort and Spa at Jackson Hole 4.5*
Number of rooms: 167
Reservation Options:
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Also Known As:
Rustic Inn Creekside Resort And Spa At Jackson Hole Hotel Jackson
Rustic Inn Creekside Resort And Spa At Jackson Hole WY
Hotel Style:
#2 Spa Hotel in Jackson
#3 Luxury Hotel in Jackson
#4 Business Hotel in Jackson
#5 Romantic Hotel in Jackson
#9 Family Hotel in Jackson
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Questions & Answers

Here's what travellers have asked, with answers from Rustic Inn Creekside Resort and Spa at Jackson Hole staff and other travellers.
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Questions? Get answers from Rustic Inn Creekside Resort and Spa at Jackson Hole staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Call the staff...they'll make it work.”
 of 5 bubbles RobertC39, 14 Feb 2017 | Read review
“Riverfront cabins are great but cost a bit more. Worth it in summer when you can sit on the porch.”
 of 5 bubbles Kamburgh, 29 Jan 2017 | Read review
“Ask if room has anyone above you if you noise bothers you.”
 of 5 bubbles travelfanitaly, 29 Jan 2017 | Read review
“Stay on the river!”
 of 5 bubbles 252aliceh, 29 Jan 2017 | Read review
“Though the hotel offers breakfast, it's a short walk from the cabin but it's worthed.”
 of 5 bubbles Godscuty, 5 Jan 2017 | Read review
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