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Super 8 Douglas

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Super 8 Douglas
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115 Reviews from our TripAdvisor Community

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Showing 113: English reviews
Ames, Iowa
Reviewed 31 August 2016

The Desk Clerk was not friendly and seemed "put out" when I asked for a room upstairs in a quiet area. She put us next to a room of people who apparently have been there for a while, guests who slammed the door every 15 minutes and they went up and down the stairs. The remote didn't work so I...

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Helpful?
Thank John B
BIPINP262, Manager at Super 8 Douglas, responded to this review

We at the Super 8 appreciate your comments to help us better serve our guest. You'll be happy to know she is no longer employed. We have be working with our internet provider to get stronger connection. My Best Regards

Thermopolis, Wyoming
Reviewed 21 August 2016

Review collected in partnership with Super 8
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Thank 59codys
BIPINP262, Manager at Super 8 Douglas, responded to this review

Denver, Colorado
Reviewed 17 August 2016 via mobile

Stayed at this property many times. Rooms are ok. Hallways are a little rough. That being said the woman that works the desk is the worst employee at any Wyndham motel. Had nothing but problems with her. Told us we couldn't have ice. Told me I was parked wrong. The final insult was when I was trying to extend my...

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Thank Jeff G
BIPINP262, Manager at Super 8 Douglas, responded to this review

I am very sorry for the way you feel you were treated. The ice machine is that the end of the hallway for anyone to use. We have taking action and no one will have any problems with our front-desk staff anymore. As for reaching a crossed counter to grab the staff phone there is a sign on the desk...

Reviewed 16 August 2016 via mobile

We stayed here yo go the the WY State Fair. This place has been remodeled and the rooms were nice. There is a funny smell to this hotel is the only thing my husband didn't like. They don't have much choices for breakfast or sitting but you can always take it back to your room. The rooms were clean and...

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Helpful?
Thank Tonya M
BIPINP262, Manager at Super 8 Douglas, responded to this review

We at the Super 8 do appreciate your review thank you for taking the time to give us feed back. I am glad you had a nice stay. My housekeeping staff will be happy to hear they are doing a good job. If you come back for state next year just show a copy of your review and we will...

Sheridan, Wyoming
Reviewed 7 August 2016

Our work truck broke down and we were unexpectedly stranded late at night in Douglas. The staff was very accommodating and let us extend our check out time in the morning so we would have somewhere to wait to be picked up the next day. The rooms are also really nice-unexpectedly nice given the somewhat shabby outside appearance. It looks...

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Helpful?
Thank hillj10
BIPINP262, Manager at Super 8 Douglas, responded to this review

I am very happy we could help you. I would like to thank you for your feed back to help us better serve our guests. I would like to offer you a 15% discount on you next stay if your ever in the area again please just print out a copy of this view. Show it to the front-staff at...

Firestone
Reviewed 4 August 2016

Review collected in partnership with Super 8
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Thank joanns643
BIPINP262, Manager at Super 8 Douglas, responded to this review

Fort Saskatchewan, Canada
Reviewed 2 August 2016 via mobile

Very basic hotel mostly populated by rail workers from out of town. Had to call from hotel lobby to find someone to check us in. Lobby is tiny and also doubles for the breakfast room which was lacking as far as choice goes, juice machine didn't work and never saw anyone at front desk the whole time. I was scared...

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Thank Schrodes
BIPINP262, Manager at Super 8 Douglas, responded to this review

We at the Super 8 appreciate your reviews. Wish you would have ask about restaurants there are actually a few really good ones here in Douglas that I would recommend. Very sorry that felt I was at front desk offend enough, you see i am a live in manager so I don't spend all my time at that but I...

Yorkshire Dales National Park, United Kingdom
Reviewed 31 July 2016

The room was absolutely fine. The thing that concerned us both was the unlocked door that led outside. Our room was near here and made us feel comfortable that anyone could just walk in. Smokers were always sat around the door when we were in and out of the building...they were very friendly and thankfully our room didn't smell of...

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Thank lindajoyce123
BIPINP262, Manager at Super 8 Douglas, responded to this review

I am very sorry that you were uncomfortable with the outside doors not being lock. Douglas is a small town we are comfort with unlocked doors. We have security cameras on at all times and we have never had any issues. But we do thank you for your comments and we will try to address this issue. I would like...

Tecumseh, Kansas
Reviewed 26 June 2016

The room was clean and comfortable however the staff and their service was very poor. We had requested a ground-floor room and we didn't get it. The location of our room was very noisy.

Review collected in partnership with Super 8
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Thank annbob615
BIPINP262, Manager at Super 8 Douglas, responded to this review

I am very sorry for your disappointment. But sometime when you request a bottom does not you automatically get it. Sometimes they just are not available because others have requested them prior to you and it is first come first service. That does not make my staff service poor. I have an excellent staff here they all go above and...

Lincoln, Nebraska
Reviewed 13 June 2016

My biggest gripe with the Super 8 in Douglas WY is that fact that the building is unsecured. Usually a motel will have a key card-type lock on the exterior door at the end of the hallway. On the lower level, west door at the Super in Douglas WY there is no lock, instead there are bare wires present where...

Review collected in partnership with Super 8
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Thank E3345AGmichaeln
BIPINP262, Manager at Super 8 Douglas, responded to this review

I am very sorry you feel it is insecure to have the outside entrance unlocked but here in the small town of Douglas WY we have never had any issues with it and we have security cameras that are on 24/7. Plus your doors to the rooms lock, they deadbolt and they also have security lacks. But I do appreciate...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included

Additional Information about Super 8 Douglas

Address: 314 N Russell Ave, I-25 Exit 140, Douglas, WY 82633-2314
Region: United States > Wyoming > Douglas
Price Range: €60 - €83 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Super 8 Douglas 2*
Number of rooms: 37
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Also Known As:
Super Eight Douglas
Douglas Super Eight
Douglas Super 8
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Questions & Answers

Here's what travellers have asked, with answers from Super 8 Douglas staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“on a scale of 1 to 10 I rate them a minus 4 no good rooms”
 of 5 bubbles O7319JBmikeh, 15 Aug 2015 | Read review
“Maybe the first floor has been renovated?”
 of 5 bubbles Cowgirllawyer, 20 May 2015 | Read review
“My tip to fellow travelers is to look for a different place to stay because this place sucks!”
 of 5 bubbles angelamK29UO, 2 Feb 2015 | Read review
“Stay at another hotel in Douglas!”
 of 5 bubbles crazyiniraq, 4 Dec 2014 | Read review
“Go elsewhere in Douglas.”
 of 5 bubbles Bransc0mb, 13 Aug 2014 | Read review
5 of 5