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Holiday Inn Express Hotel & Suites Cheyenne

Traveller (30)
Room & Suite (22)
Dining (3)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Enjoy Cheyenne s newest and finest lodging accommodations. The Holiday Inn Express Hotel & Suites is located just minutes from the Frontier Rodeo grounds and just 3 miles from the historic downtown district. All guests can enjoy the indoor pool and spa, spacious fitness center, fully stocked business center, meeting rooms and the Express Start Breakfast with no extra charge. Each oversized guest room comes with a microwave, mini-fridge, iron and ironing board, free wireless, high speed internet access, extra large work desk with ergonomic chair, 2, two line phones, ultra comfortable pillow top mattresses, and a spacious bathroom area. The hotel is conveniently located to a wide variety of shops, restaurant and outdoor entertainment opportunities. Come and enjoy Cheyenne s finest hotel, the Holiday Inn Express.
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Property amenities
Pool
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Breakfast Available
Business Centre with Internet Access
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
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Room features
Air conditioning
Microwave
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Safe
Mid-range
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Save More on Your Rate
Hotel deals
236Reviews
56Photos
2Q+A
34Room tips
Traveller rating
  • 88
  • 91
  • 35
  • 12
  • 10
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Popular mentions
The room was your average hotel room. Nothing special, but I’ve stayed in worse. My biggest issue was there was no hot water this morning. When I brought it up to the front desk, I was asked what side of the building I was on. Apparently half of the Hotel had hot water,
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Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Cheyenne
Responded 8 Feb 2019
doublejpk42, I'm sorry to hear that you were not able to enjoy your stay because of the hot water shortage and the issues you had with our pool. Our aim is to provide a trouble-free stay, and what you described certainly fell short of that. I've shared your review with the hotel, and I'm very positive that they'll take the necessary steps so that similar situations won't happen again. Thank you for being our guest and for choosing to stay with us! We hope to accommodate you again for chance to provide you with a much better experience. Best regards, Joel A Case Manager IHGService
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We planned on staying for several days because of work. We were placed in a handicap room on the 3 floor even though we didn't need the handicap room. The place was HUGE and very open. The bathroom was HUGE too. Place had 2 heaters so room was very comfortable. Only 2 small
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Great stay - nice large rooms and quiet. Good internet, friendly staff. Bed was comfy and all clean. Our room had a safe in the closet which is unusual for hotels in the U.S. Very quiet hotel and they were full due to Frontier Days so that was impressive. Breakfast starts
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My husband and I stopped here overnight on our way to Yellowstone. The hotel is a pretty standard Holiday Inn Express with newer rooms and was very clean. The biggest problem I had was with the check in. I had booked a room with a non-refundable military leisure rate on IHG’s
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Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Cheyenne
Responded 25 Oct 2018
Hello 5jillianl, Thank you for choosing our hotel for your lodging needs. I am glad to see that you regarded our rooms to be nice and loved the variety of choices we have for breakfast. I am sorry if our hotel does not have the military discount rate available at the time of your stay. I hope that you would give us another chance to make your next stay as best as it can be. Your feedback has been taken into account and will be shared with our staff. We are confident that the necessary steps will be made, in order to achieve complete guest satisfaction. Should you need further assistance, please do not hesitate to contact us back. Kind Regards, Dianne L. Case Manager IHGService
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On an extended road trip I booked 12 nights in Holiday Inn Expresses. I found I needed to change 3 or the Holiday Inn reservations, and two other brand hotel reservation. I called all of the hotels and was easily able to adjust the reservation. I booked this hotel on August 29,
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Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Cheyenne
Responded 26 Oct 2018
Hi Mike S, Thank you for sharing your experience with us. I am so sorry about the issues you had with you reservation including the charges. This was not supposed to the the case as we only want to provide seamless service to all of our guests. This will be forwarded to our management team for improvements. I would like to follow up on this situation that is why I have sent you a private message to obtain more information. I hope that you can respond at your soonest available time. We still hope you would stay with us again in the future. Mike F. Case Manager IHGService
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Album Categories
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Bathroom
Large room
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are there accessible rooms?
Yes.
0 votes
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Pet policy
No,pets at cheyenne hotel
0 votes
"highest floor"
"East facing room will avoid the wind noise"
"Good hotel and location"
"Rooms were quiet on the second floor"
"There are train nearby, but you cannot hear them."
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PRICE RANGE
US$103 - US$188 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express hotel and suites cheyenneholiday inn cheyennecheyenne holiday inn express
LOCATION
United StatesWyomingCheyenne
NUMBER OF ROOMS
76
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