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The Historic Plains Hotel

Expedia.comUS$83*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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The Historic Plains Hotel
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628 Reviews from our TripAdvisor Community

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Showing 590: English reviews
Parker, Colorado
Reviewed 10 July 2015

We enjoy unique and/or historic lodging and we're not disappointed in The Historic Plains Hotel. Our 4th story suite was clean and welcoming with a view of the Depot. Our bed was supremely comfortable. Our steak dinners were truly one of the best we've had and Trina, our server, was a delight! Professional, personable and the reason why we give...

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Helpful?
Thank Linda M
plainshotel, Guest Relations Manager at The Historic Plains Hotel, responded to this review

Thank you for sharing your experience at the Historic Plains Hotel! We greatly appreciate your feedback and comments, and we will be sure to share them with our team! Your feedback is important to us as it enables us to continue to offer guests the best accommodations and service. We're so happy that you enjoyed your meal at the restaurant,...

Reviewed 10 July 2015 via mobile

Don't stay here. The bed is worn out box springs that hurt like hell. The room smells like rotting garbage and body odor. Everything is rusted!!! The bathroom sink is olllld school not in a good way, rusted as hell with green mold and tarnish. Toilet won't flush. Shower head is mildewed and rusted, great cant take a shower or...

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1Thank NorCal55 X
London, Canada
Reviewed 8 July 2015

Stayed in room 249 ....... The washroom had holes in the wall, the shower/tub didn't drain and the hot water faucet was broken. The room itself was dark and outdated. A lamp was plugged into a wall socket with the cord stretched across an open walkway. The hotel does not offer parking but rather suggests that you park on the...

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Helpful?
Thank Patrick O
plainshotel, Guest Relations Manager at The Historic Plains Hotel, responded to this review

On behalf of the staff and general manager of the Historic Plains Hotel, we apologize for your unsatisfactory stay with us. Excellent service and accommodations are very important us, but after reading your review we were highly disappointed as well. We have shared your comments with our housekeeping and maintenance staff, and we promise to address these issues in a...

Mountain Home, Arkansas
Reviewed 6 July 2015

This hotel is not properly represented on Hotwire. Most of the time, on Hotwire, you get a regular room and regular amenities for Hotwire prices. While these people claim to be a three star hotel they also have certain, dinky, interior, tiny rooms that are one star and “what you get for that rate”. These rooms do not offer internet,...

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Helpful?
Thank Ron S
plainshotel, Guest Relations Manager at The Historic Plains Hotel, responded to this review

Thank you for sharing your feedback regarding your recent stay at the Historic Plains Hotel. On behalf of the hotel and our staff, I apologize for your disappointing stay with us. When reserving rooms through a travel website (i.e. Hotwire, Priceline, etc.), you may on occasion pay for a room that is smaller than anticipated as we reserve the room...

Reviewed 5 July 2015

It is a nice non smoking hotel . with room service if you desire. good food . elevator is a little slow . but like I said earlier it is a historic hotel. but well maintain. lot of restaurants that is within walking distamce

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Thank E B
Arlington, Texas
Reviewed 4 July 2015 via mobile

This is a very interesting and quaint hotel. Right downtown Cheyenne. Across from the visitors info and old depot. Rooms are very good and lobby is really neat. Sara, who helped us at the front desk was very accommodating! She was very sweet and helpful.

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Helpful?
Thank sallyag2015
plainshotel, Guest Relations Manager at The Historic Plains Hotel, responded to this review

Thank you for sharing your experience at the Historic Plains Hotel! We greatly appreciate your feedback and comments, and we will be sure to share your feedback with our staff, particularly Sara at the front desk. Your feedback is very important to us as it enables us to continue to offer our guests the best service and accommodations. We're so...

Reviewed 30 June 2015 via mobile

This is definitely an experience. It's not new and fancy but it is roomy and right in town. The staff was friendly and we enjoyed ourselves. The only reason I did not give it 5 stars is that you have to park on the street,BUT there are plenty of spaces.

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Helpful?
Thank Molly Z
plainshotel, Guest Relations Manager at The Historic Plains Hotel, responded to this review

Thank you for sharing your comments and feedback regarding your recent stay at the Historic Plains Hotel! We greatly appreciate your feedback and we will be sure to share it with our staff. Your feedback helps us to ensure that we can continue to offer our guests the best accommodations and service. We do have a parking lot off site...

Arkansas
Reviewed 30 June 2015 via mobile

This hotel is in the center of downtown Cheyenne. Everything is walkable from the hotel. This hotel does need work but it is a historic hotel and really a beautiful place to see . Everything was clean and well kept . The bathroom needed updating but was clean . Great location

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Thank MerryT26
plainshotel, Guest Relations Manager at The Historic Plains Hotel, responded to this review

Thank you for sharing your experience at the Historic Plains Hotel! We greatly appreciate your feedback and comments. We will be sure to share your comments with our staff as this will ensure that we can continue to offer our guests the best accommodations and service. We're so pleased that you enjoyed the historic character and beauty of this grand...

Denver, Colorado
Reviewed 30 June 2015

My family stayed for one night and we all agreed we will never stay here again. When we arrived to the hotel our car battery died so when we asked the maintenance person if he could give us a jump so we can get a new battery, we were told that he doesn’t carry jumper cables because he “keeps his...

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1Thank Brad H
plainshotel, General Manager at The Historic Plains Hotel, responded to this review

Thank you for sharing your comments and feedback regarding your stay at the Historic Plains Hotel. On behalf of the staff and general manager, we would like to apologize for the inappropriate and unprofessional behavior of our staff and for not meeting or exceeding your expectations. Our guests' needs and satisfaction are very important to us and upon reading your...

Lake Toxaway, North Carolina
Reviewed 29 June 2015

I was looking for a hotel downtown that would have a sense of history and this was exactly what I found. Yes, the hotel is old, but it is a historic landmark. We stayed on the 3rd floor with a view of the movie theater across the street. The bed was fantastic and the bathroom had good facilities. We had...

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Helpful?
Thank Stacyonthego
plainshotel, Guest Relations Manager at The Historic Plains Hotel, responded to this review

Thank you for sharing your experience at the Historic Plains Hotel! We greatly appreciate your feedback and comments. We will be sure to share your feedback with our staff as it will help us to continue to offer our guests the best accommodations and service. We're so pleased that you enjoyed the character and history of this beautiful landmark! Thank...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Smoking rooms available
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
As a historic hotel of America, The Historic Plains Hotel has been a cultural landmark and society favorite of Presidents, movie stars and cattle barons for more than 90 years.Offering Complimentary Continental Breakfast to all guests. Right in the heart of downtown and surrounded by Cheyenne's greatest attractions, The Historic Plains Hotel celebrates the rich legacy of the American frontier through colors, texture, and the natural materials of the Wyoming plains. Guests can come and experience the spirit of the west. ... more   less 

Additional Information about The Historic Plains Hotel

Address: 1600 Central Ave, Cheyenne, WY 82001-4693
Region: United States > Wyoming > Cheyenne
Price Range: €63 - €121 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Historic Plains Hotel 3*
Number of rooms: 130
Reservation Options:
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Also Known As:
Historic Plains Hotel
Historic Plains Cheyenne
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Questions & Answers

Here's what travellers have asked, with answers from The Historic Plains Hotel staff and other travellers.
3 questions
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Questions? Get answers from The Historic Plains Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“when booking choose room with view if you want to see the trains go by”
kschmidt1118, 21 May 2017 | Read review
“Suite is a better choice.”
rca2011, 16 May 2017 | Read review
“Select a ground floor room.”
252larryc, 14 May 2017 | Read review
“We choose the 5th floor!”
MPWheart, 2 May 2017 | Read review
“Choose a room away from the two main streets that flank the hotel.”
rogerr724, 2 May 2017 | Read review
5 of 5
Expedia.com
US$83* /night
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CancelonUS$95
Booking.comUS$94
TravelocityUS$83
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*Disclaimer
Prices are for 1 room, 2 adults
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