We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Parkway Plaza Hotel & Convention Centre

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Parkway Plaza Hotel & Convention Centre
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

82 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 81: English reviews
Wyoming, Pennsylvania
Reviewed 2 weeks ago

Lesly was very helpful and kind. Customer service is excellent. The hotel seems to be newly remodeled. The beds are comfortable and free breakfast. It makes the Parkway an excellent stay for the money. .

 Report
Helpful?
Thank Deb C
Theresa M, General Manager at Parkway Plaza Hotel & Convention Centre, responded to this review

Thank you for taking the time to write a review on our hotel. We are very pleased that you had a positive experience with our staff and our rooms. I will pass the good feedback on to Leslie as well as our management. We look forward to welcoming you back in the future! Theresa Miramontes Assistant General Manager

Denver, Colorado, United States
Reviewed 2 weeks ago via mobile

Lesley is amazing!! Hotel rooms are nice and accomidating, friendly staff, hot tub in room is nice they have an amazingly great restaurant. The waiter and bartender had great personalities and they even had all the utensils we needed for our food we brought along.

 Report
Helpful?
Thank Laura S
Theresa M, General Manager at Parkway Plaza Hotel & Convention Centre, responded to this review

Thank you for your stay at our hotel and for taking the time to write a review. We are glad that you had a great experience with both our employees and your room. We look forward to welcoming you back in the future. Theresa Miramontes Assistant General Manager

Reviewed 4 weeks ago via mobile

This is the 2nd time I have stayed here and have had nothing but the best stay. Stayed in the newly remolded towers. Updated decor & furniture. Hotel is clean & quiet. Firm beds were a plus for me. Only thing I saw in my room (2111) is the vent in the bathroom could be cleaned. We will be looking...

 Report
Helpful?
Thank April A
ManagerX1, Manager at Parkway Plaza Hotel & Convention Centre, responded to this review

Thank you for being our guest at the Parkway Plaza Hotel & Convention Center once again and for taking the time to share your wonderful remarks online. We are delighted that you loved our updated property, friendly associates who took great care of you, as well as the food we serve. Thank you again for being our valued guest. We...

Laramie, Wyoming
Reviewed 24 October 2016

Stayed one night. They put us in an un-renovated room because we had a dog with us. The first "pet approved" room smelled strongly of smoke. They were going to just spray some deodorizer but I asked to be given another room because it was obviously smoke. The second room was also un-renovated because I guess if you have a...

 Report
Helpful?
Thank mom2rp
ManagerX1, Manager at Parkway Plaza Hotel & Convention Centre, responded to this review

Thank you for being our guest and for sharing a review of your visit. We are glad you enjoyed our beautiful lobby and restaurant but we apologize for any negative experience related to your room. Though we are confident this would be an isolated incident, we take comments like yours seriously. As your review is anonymous, we would appreciate additional...

Riverton, Wyoming
Reviewed 18 October 2016 via mobile

This hotel has run down so much - it is thought dirty. I was worried to eat anything there as the restrooms etc were grossly under cared for. The carpets are stained and the place smelled dirty and dusty. Gross. Come on people clean it up as we need a decent convention center.

 Report
Helpful?
Thank Alleta B
ManagerX1, Front Office Manager at Parkway Plaza Hotel & Convention Centre, responded to this review

Thank you for your recent stay with us and for taking the time to write a review. We're sorry to hear you encountered so many housekeeping issues. We take the cleanliness of our property very seriously, so what you experienced is not typical for us. Our staff is 100% committed to providing fresh, clean accommodations for all of our guests,...

Arizona
Reviewed 4 October 2016

Stayed there recently for business. This could be a decent property if they had a GM that had a clue. renovated rooms are nice. Others shouldn't be rented at all. Housekeeping was awful and maintenance crew looked like they just got out of jail. On the plus side there was a complimentary continental breakfast. On the negative side it was...

 Report
Helpful?
Thank PaulEPoer
ManagerX1, Front Office Manager at Parkway Plaza Hotel & Convention Centre, responded to this review

Thank you for choosing to stay at our hotel. Please accept our sincerest apologies for the issues you described regarding our housekeeping, and for failing to respond to your request. Customer satisfaction is our team's top priority. This will be discussed in detail at our next staff meeting, and steps will be taken to ensure this does not happen again....

Gillette, Wyoming
Reviewed 3 October 2016 via mobile

This is a crappy old motel I booked a room for my wife when she got to the room it stunk of stale smoke carpets were dirty and old from the 70's bed was dirty and wore out and to top it all off there was a dead spider on the floor my wife refused to stay there apparently the...

 Report
Helpful?
Thank William O
ManagerX1, General Manager at Parkway Plaza Hotel & Convention Centre, responded to this review

I was disheartened to read your review. Please accept my sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. I assure you that what you experienced is not acceptable, and we will take immediate action to identify why we failed so we can prevent these issues...

Wyoming
Reviewed 2 October 2016

Made reservations and Checked in at 5:30 p.m. and were told our rooms were not yet cleaned and asked if we would take a room in the old part of the motel.. We declined. My room looked like it was not finished being remodeled . Baseboards were not installed and carpet was not tacked down. I was on the ground...

 Report
Helpful?
Thank ellewyoming
ManagerX1, Manager at Parkway Plaza Hotel & Convention Centre, responded to this review

Thank you for being a returning guest and sharing your experience. We certainly apologize for the issues you noted. Although we have systems in place that would prevent these "visitors" in your bathroom, we will certainly schedule a follow-up. We are sorry for the delayed check-in as well and hope you will give us another opportunity to provide a better...

Riverton, Wyoming
Reviewed 24 September 2016

We usually stay at the Parkway when we go to Casper. Usually it is a nice place to stay. This time, our room was extremely small and the air conditioning didn't work. We had an outside door, but it opened to the vending machines. Very noisy. The lighting was pretty harsh and the caulking in the tub was moldy.

 Report
Helpful?
Thank Michelle K
ManagerX1, Front Office Manager at Parkway Plaza Hotel & Convention Centre, responded to this review

Thank you for choosing to stay at our hotel. We are terribly sorry for falling short of expectations during your visit. Our front desk is staffed 24/7 to respond to requests and resolve unexpected issues. We are especially sorry if you reported an issue and we still failed to respond. We hope you will consider giving us a second chance...

Atlanta, Georgia
Reviewed 12 September 2016

I've been to the Parkway a couple of times now for business. They are definitely updating their hotel. It will be much, much better once it has been completed. The staff is super accommodating. Make sure you ask for a new room.

 Report
Helpful?
Thank SunnyDeSha
ManagerX1, Manager at Parkway Plaza Hotel & Convention Centre, responded to this review

Thank you for your stay at our hotel again. We are glad your overall experience was good, and that you liked our welcoming associates. We had a great time hosting you and hope to welcome you back to our newly renovated hotel. Amber Shepherd Front Office Manager

36 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (6)
Viewed
Room/Suite (2)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (30)
Viewed
Room/Suite (6)
Viewed
Hotel & Grounds (2)
Viewed
Business Centre/Function Rooms (4)
Viewed
Pool/Beach Area (3)
Viewed
View from Room (1)
Viewed
Dining (1)
Viewed
Bathroom (1)
Viewed
Other (12)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Casper hotels
0.4 km away
La Quinta Inn Casper
La Quinta Inn Casper
#10 of 21 in Casper
356 reviews
0.3 km away
Ramada Plaza Casper Hotel and Conference Center
8.7 km away
BEST WESTERN PLUS Casper Inn & Suites
Show Prices
Show Prices
Show Prices
0.5 km away
Quality Inn & Suites
Quality Inn & Suites
#5 of 21 in Casper
227 reviews
8.7 km away
MainStay Suites
MainStay Suites
#7 of 21 in Casper
78 reviews
4.4 km away
Candlewood Suites Casper
Candlewood Suites Casper
#14 of 21 in Casper
13 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
All That Jazz
All That Jazz
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The 301 guestroom Parkway Plaza Casper Resort, Spa & Convention Center is conveniently located in the heart of Casper and features over 45,000 square feet of flexible indoor and outdoor meeting space including our recently renovated 7,140 sq. ft. Grand Exhibit Hall, 6,894 sq. ft. Grand Ballrooms, conference rooms and boardrooms. Enjoy our 301 guestroom Full-Service Parkway Plaza Hotel & Convention Centre, ideally located on 21 acres in the heart of beautiful Casper, Wyoming along the North Platte River. Our newly renovated 93 Executive guestrooms offer all new pillow top mattresses, triple sheets bedding package with duvet, 40" flat screen HDTV's and microwave and refrigerators. We offer eleven one-bedroom suites, 17 Jr. Suites and two jacuzzi suites. The Parkway Plaza proudly captures the spirit of Wyoming by offering the finest accommodations and amenities, dining and conference services all under one roof. The Parkway Plaza is strategically located just minutes from the downtown district, the worlds best fly fishing and Casper Mountain, which offers a full range of activities for every season including, Hogadon Ski Area, cross country nordic skiing, mountain biking, hiking trails, archery and horseback riding. The Parkway Plaza Casper Resort, Spa & Convention Center boasts over 43,500 sq. ft. of flexible meeting space with over 20 meeting rooms to accommodate all your conference or meeting needs. Our superior accommodations allow guests, business or leisure, to relax in the fresh Wyoming air. Unwind after a busy day in our restaurant Parkway Cafe or in our lounge, All That Jazz, both showcasing American cuisine. The Parkway Plaza Casper Resort, Spa & Convention Center's friendly staff is always eager to assist in making our hotel your home away from home. The Parkway Plaza proudly captures the spirit of Wyoming by offering the finest accommodations, dining and conferences services under one roof in all of Wyoming. The Hotel is ideal for corporate meetings, dining events and wedding and receptions. ... more   less 

Additional Information about Parkway Plaza Hotel & Convention Centre

Address: 123 West E St, Casper, WY 82601
Region: United States > Wyoming > Casper
Price Range: €59 - €79 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Parkway Plaza Hotel & Convention Centre 3*
Number of rooms: 301
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, TravelClick, Odigeo, Travelocity and Priceline so you can book your Parkway Plaza Hotel & Convention Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Parkway Plaza Hotel And Convention Centre
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Parkway Plaza Hotel & Convention Centre staff and other travellers.
3 questions
Ask a question

See all questions (3)

Questions? Get answers from Parkway Plaza Hotel & Convention Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the renovated rooms or you will get a very run down room.”
 of 5 bubbles mom2rp, 24 Oct 2016 | Read review
“Insist on a fully renovated room”
 of 5 bubbles PaulEPoer, 4 Oct 2016 | Read review
“Book a room in the tower on the side facing Starbucks - you are less likely to hear the trains.”
 of 5 bubbles ellewyoming, 2 Oct 2016 | Read review
“Ask for a new room”
 of 5 bubbles SunnyDeSha, 12 Sep 2016 | Read review
“Door to outside in room a hugh plus!”
 of 5 bubbles mlsteffl, 3 Jul 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay