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The capable young desk clerk had to manage a very busy desk alone. Also, I forgot to ask for senior discount although I had requested it with my reservation sent in a few weeks before arriving. The staff neglected to extend it.
The room was...More
I booked my room online. Specified that I needed a bottom room. 2 beds with refridgerator and microwave.
When I arrived, my quote was $13.00 more than specified.
When I inquired,i was told it would be an extra $13.00 to move...More
Thank tracy h
Response from 6Team, Brand Experience Team at Motel 6 CasperResponded 3 October 2018
Dear Tracy, Thank you for taking the time to share your review. We strive to deliver a great guest experience, but it sounds as though we did not perform to our usual standards in this case. We apologize for any inconvenience or misunderstanding that may...More
This motel was your regular Motel 6 - basic amenities (no fridge, microwave, coffee), with only a shower and toilet. We did laundry there, which was a bit expensive (1.75 for washing, but 1.00 for drying for some reason?) Also, it's on the far side...More
From last nights visit in Lamarie which was perfect, images showed fridge was not in room which we need to cool drinks on our tour of North America , shower not clean, toilet tissue just a few pieces, would avoid Casper a nice town wish...More
We are satisfied with the cleanliness of the room. Good customer service. A/C works well, bathroom/shower okay. Although our room was by the freeway, truck noises did not bother us. Only spent one night and the room rate was just right.