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MainStay Suites

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Traveller (14)
Room & Suite (130)
Pool & Beach (21)
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Overview
  • Excellent60%
  • Very good27%
  • Average9%
  • Poor3%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Suites
Fitness centre
2 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (111)
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111 results
Traveller rating
65
30
10
4
2
Traveller type
Time of year
LanguageEnglish
65
30
10
4
2
Show reviews that mention
All reviewsfull size refrigeratorhot oatmealsmall kitchensofa sleeperfront desktwo bedroom suitewater was warmcomforts of homeoutskirts of townbalcony doorpancake machinequick breakfastservice orientedyogurtthe breakfast areahard boiled eggsstaff went out of their way
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1 - 5 of 111 reviews
Reviewed 7 March 2018

I booked a reservation with them and paid for it in advance. I had the proof of it with me and they still charged me again and now claim to not have any payment. They took money from me for a service they did not...More

Thank Alison W
Response from Courtney H, Front Office Manager at MainStay SuitesResponded 8 March 2018

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. We sincerely apologize for the...More

Reviewed 23 February 2018 via mobile

We had a power problem due to strong winds and had to leave our house for 9 days. We stayed all 9 days here and have no complaints. The heater quit working so the maintenance man had to put a new unit in while we...More

Thank shari_lee1969
Reviewed 21 February 2018 via mobile

This place has large family suites that was great for our family of five. Us adults don't really like sharing a room with the kids so this way they got their own room and so did we. The kitchen was handy we got snacks and...More

Thank melyan
Reviewed 1 January 2018

We stayed only one night. It was SO cold outside we had to bring in foods to put in fridge to avoid being frozen. Appreciated the large fridge. Enough dishes to make salad for dinner without going back out in cold. Dishwasher was a bonus...More

Thank Kay L
Response from Courtney H, Front Office Manager at MainStay SuitesResponded 9 January 2018

Dear Kay, Thank you for taking the time to write a review on your recent stay at the Mainstay Suites Casper. We are very pleased that we were able to exceed your expectations throughout the stay. I am happy that everything in the room was...More

Reviewed 20 December 2017 via mobile

Mainstay has some beautiful rooms and friendly staff, but in our room there was grime on the light switches the inside of the dishwasher was full of old noddles and smelled horrible when opened! This particular hotel serves mostly oil fielders while we were there...More

Thank jamiepurple35
Response from Courtney H, Front Office Manager at MainStay SuitesResponded 22 December 2017

Hi Jamie, I would like to thank you for taking the time to write a review on your recent stay at our hotel. I sincerely apologize for the incident with other guests that occurred during your stay as well as the cleanliness of the room....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Pool
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Breakfast included
Self-Serve Laundry
Laundry Service
Dry Cleaning
Business Centre with Internet Access
Things to do
Fitness Centre with Gym / Workout Room
Hot Tub
Pool
Heated pool
Indoor pool
Spa
Details
Price range
US$85 - US$133 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Casper
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$85 - US$133 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Casper
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (14)
Room & Suite (130)
Pool & Beach (21)
Dining (3)
Amenities (16)
Business Centre & Event Rooms (1)
Questions & Answers
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NewHampshireNana
7 April 2016|
AnswerShow all 2 answers
Response from CTwoHotels A | Property representative |
Hello, The airport is actually 15 miles from the hotel but is accessible via the I-25 interstate so just 20 minutes or so in time. We are located just off exit 182. We feature an indoor heated pool open all year for your... More
0
Votes
Room Tips
"The entire hotel was very quiet."
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"If staying at Main Stay be sure and call to verify your online reservation."
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"First floor end was quiet"
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"Top floor is always quietest as is a living room with one bedroom suite."
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