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Diamond Hotel

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126 Reviews from our TripAdvisor Community

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Showing 125: English reviews
Reviewed 17 January 2011

this is a little late... but...but believe me the details were to bad to forget!! when we walked in to the lobby it smelled like smoke and mold. We first were greeted by the rude owner who argued with us for like 30min over free tickets that my reservation said i was sapposed to get. then, when i finally gave...

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3Thank jessied521
Milwaukee, Wisconsin
Reviewed 1 January 2011

dirty, dingy, foul order from the floors and walls. We checked in and they didnt have our reservation right, they charged us for one night and when we got back from the movies the next day, we were locked out of our rooms. I went to the front desk and the man says you were charged only for one night,...

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1Thank nacatawa
Wisconsin
Reviewed 10 August 2010

This is an older hotel/motel it is flagged under a Rodeway Inn, Upon arrival I was greeted by 2 VERY friendly ladies who by the way were at the front desk the whole three days I was there from morning until night! They were accomodating in every way possible. The room we had was not kept up well however this...

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1Thank GizmoWisconsin
Peotone, Illinois
Reviewed 10 August 2010

By far, the dirtiest, nastiest hotel we have ever stayed in. I am surprised that the board of health hasnt closed them down (yet). Manager was rude, and lied about refunding our 2nd nite, even though she wrote it on our receipt when we told them we didnt feel safe in their hotel. (we had to go to the front...

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2Thank BRILORBUS
milwaukee
Reviewed 8 August 2010

I would not recommend this place to my worst enemy the dishonest employeee charged us $400 for one nite we only took the room. Cuz we had all 5 of our kids with us and they they were restless the room was dirty and nasty. I wish it would've read the reviews prior to staying. Building inspectors need to go...

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2Thank jessicaMilwaukee
Chicago, Illinois
Reviewed 6 August 2010

Women at the front desk not very good with her customer service skills. I had reserved two rooms but they only had me for one. then they start to add charges that I was not informed before. I end up paying like for a five star hotel. Games in game room were broken. Pool needed chlorine. they offered hot coffee...

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1Thank LuvTravel80
Springfield, Illinois
Reviewed 2 August 2010

Terrible....The ac didn't work in the room. The lobby had a terrible odor when you first walk in. We had clumps of long hair all over the shower walls. We asked the cleaning crew if they wouldn't mind removing it. It was still there when we returned that evening. The shower was clogged after a few minutes...the water was still...

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2Thank traveler7278319
Chicago, Illinois
Reviewed 25 July 2010

The floors everywhere were very dirty. Pool needed chlorine. Games in game room were broken. Carpets were the worst. Women at the front desk were OK, not very accomodating. THey told me I had to stay a minimum of 2 nights when I wanted to cancel my 2nd night.. I would never stay here again! The dirty floors totally turned...

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4Thank 3travelinggirls
Wausau, Wisconsin
Reviewed 21 July 2010

This hotel is absolutely disgusting! First they put us in a room well when we walked in someone was already staying in that room. They then put us in another room where it was filthy, no toilet paper, hair in the shower, toilet was plugged so we asked for a maintenance guy to come fix it, well the guy was...

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1Thank bbonniville2000
Dubuque, Iowa
Reviewed 2 July 2010

My mother reserved this room for my family, as a gift. When I arrived I was told that I couldn't use her card, because I didn't have a copy of her photo ID. However, they had already ran the card through, so it had already been charged. I had to put the room on my card and was told that...

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2Thank lisaandfam

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
Official Description (provided by the hotel)
Located in the Waterpark Capital of the World, the Diamond Hotel is directly across the street from the Mount Olympus Theme and Waterpark, tickets included Memorial Day through Labor Day. ... more   less 

Additional Information about Diamond Hotel

Address: 1630 Wisconsin Dells Pkwy, Wisconsin Dells, WI 53965-8447
Region: United States > Wisconsin > Wisconsin Dells
Number of rooms: 67
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Questions & Answers

Here's what travellers have asked, with answers from Diamond Hotel staff and other travellers.
1 question
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Questions? Get answers from Diamond Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“don't know what the higher priced rooms were like, but do not stay in the lower priced room in the old/main part of the hotel.”
 of 5 bubbles bobV3966VU, 30 Jul 2015 | Read review
“Go to another hotel”
 of 5 bubbles 568debram, 18 Aug 2014 | Read review
“Rooms in another Hotel are much nicer.”
 of 5 bubbles 399georgeo, 18 Aug 2014 | Read review
“Kids stay 1st floor near pool & Game Room”
 of 5 bubbles H5709DMpaulc, 26 May 2014 | Read review
“No rooms are good”
 of 5 bubbles desmondd67, 1 Sep 2013 | Read review
5 of 5