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Polynesian Water Park Resort

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Traveller (116)
Room & Suite (144)
Pool & Beach (49)
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Overview
  • Excellent16%
  • Very good24%
  • Average15%
  • Poor17%
  • Terrible28%
Travellers talk about
“bigger resorts”(9 reviews)
“lazy rivers”(12 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Suites
Wheelchair Access
3 Star Hotel
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (682)
There are newer reviews for Polynesian Water Park Resort
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Traveller rating
115
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108
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173
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Time of year
LanguageEnglish
115
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251 - 255 of 682 reviews
Reviewed 21 July 2015 via mobile

First off this was the worst hotel experience my family and I have EVER encountered. List of things that went wrong: · Opened bag of chips left in a drawer · Used the shower once and the handle broke off the shower, needed to be...More

6  Thank Tim K
Response from Amy H, Manager at Polynesian Water Park ResortResponded 22 July 2015

Tim K: The details of your stay are not typical and certainly not acceptable. We want to hear more about your experience so we can get the items corrected and make sure you are satisfied. Please call the front desk at 800-272-5642 and ask for...More

Reviewed 19 July 2015

Just returned from a 3 night stay with a group for a basketball tournament. Prior to leaving, I read the reviews and was very nervous about what we were getting into with the Polynesian. If I could give 2.5 stars I would. First impression wasn't...More

1  Thank cmspock
Response from Amy H, Manager at Polynesian Water Park ResortResponded 20 July 2015

cmspock: We appreciate your comments about the staff - we will definitely use them for training purposes. We are glad your room was clean, bed comfortable and plenty of pillows and towels.

Reviewed 19 July 2015 via mobile

Our stay wasn't bad or good. When we got there, our room was clean. Beds were comfy enough so that was a plus. Bad side, we had to ask for towels all the time. Three towels made for tiny people do not work for four...More

Thank Aavrie K
Response from Amy H, Manager at Polynesian Water Park ResortResponded 20 July 2015

Aavrie K: We are glad your room was clean and look forward to your next visit! We are excited about the renovated rooms as well.

Reviewed 18 July 2015 via mobile

Worst ever water park is,a,waste hotel is old very bad service dont book here u will regret at 140 nite i got all my money back and i was not happy with them the famn air conditioning didn't work and the employees as well as...More

1  Thank fishman80
Response from Amy H, Manager at Polynesian Water Park ResortResponded 20 July 2015

fisherman80: We are in the middle of a complete renovation at the Polynesian and our staff works hard to please our guests as we are very excited about the improvements. We are sorry to hear that you had a bad experience but we are glad...More

Reviewed 18 July 2015 via mobile

We chose this resort because we wanted a smaller resort as a last minute getaway. It was very reasonably priced and had the water park we were looking for. The water parks needed a little tlc but they were very fun. The room however showed...More

1  Thank Jessica N
Response from Amy H, Manager at Polynesian Water Park ResortResponded 20 July 2015

Jessica N: We are glad you enjoyed the water park but are sorry to hear the room didn't meet your expectations. We are in the middle of renovating the property and all the rooms. We would like to hear more of the details about your...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$98 - US$293 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$98 - US$293 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (116)
Room & Suite (144)
Pool & Beach (49)
Dining (1)
Amenities (18)
Family and Play Areas (3)
Questions & Answers
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David M
11 June 2018|
AnswerShow all 3 answers
Response from 2002Fish | Reviewed this property |
I believe no.
0
Votes
Lori D
16 July 2017|
AnswerShow all 4 answers
Response from 525liesaa | Reviewed this property |
I would assume so as it is indoors, best to call the hotel to confirm
0
Votes
joe8750s
1 May 2017|
AnswerShow all 3 answers
Response from Frank H | Reviewed this property |
mine did
0
Votes
Room Tips
"No room is a good room here."
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"Ask for an updated room"
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"It’s a bit on the outskirts of the Dells, so be prepared to drive a bit to get where you want."
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"Get a room away from the entrances to the pools if you want peace and quiet."
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