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Chula Vista Resort

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2,130 Reviews from our TripAdvisor Community

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Showing 2,116: English reviews
Milwaukee, Wisconsin
Reviewed 21 January 2014

Just returned from a weekend stay in a 2 br condo at chula vista. Save your time & money and head to the Wilderness. CV is very worn out, needs desperate updates, dingy & cold. The underground walkway to the waterpark is ice cold, not a nice walk when you are soaking wet from the waterpark. The main waterpark attraction,...

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Helpful?
3Thank Rachel H
Dan H, General Manager at Chula Vista Resort, responded to this review

Rachel H., Thank you for taking the time to provide feedback on your stay I am sorry that we did not meet all of yoour expectations. We have and are addressing the furniture in our condo units with replacements this is currently underway and will be continuing thru spring. Possibly you may be able to give us another opportunity to...

Saint Charles, Illinois
Reviewed 16 January 2014

Our most recent trip to Chula Vista started bad and went downhill from there. We stayed in one of the double queen/sofa bed rooms in the older part of the hotel. The carpeting was disgusting. It felt like it was covered in an oily residue. On our second day there, the electricity went out in half of our room. They...

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3Thank Brenda B
Bartlett, Illinois
Reviewed 13 January 2014 via mobile

2BR condo was outstanding. Well appointed and spacious. Buffett breakfast great selection and value. Food in bar was above expectations and service very good. Water park nice and well appointed. Water coated broken during entire stay only disappointment.

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Thank Remlec464
Dan H, General Manager at Chula Vista Resort, responded to this review

Remlec464, Great to have you with us this past New Years Eve and glad to see that it was such a memorable time for you. Hopefully we will see you again in the near future. Have a great winter season. Regards, Dan Hoppe General Manager

Madison, Wisconsin
Reviewed 12 January 2014

Went to Chula Vista overnight with husband, daughter and a friend of the daughter. Check in was very quick and efficient. I am rather confused about the their max two room keys per room (in part because the key is a great marketing too/memory piece an in part - we planned to go three different directions). These room keys were...

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2Thank Durandrea
Dan H, General Manager at Chula Vista Resort, responded to this review

Durandrea, We appreciate you being with us and thank you for taking the time to provide us feedback on your stay. We do take guests comments and feedback seriously in future planning. I do hope that we may be of service to you again and we will be sure to keep you updated on future promotions. Thank you again. Dan...

Saint Francis, Minnesota
Reviewed 12 January 2014 via mobile

We had a golf villa. Adequate supplies and space. Couch was a bit uncomfortable since the cushions wanted to sink. The 'discount club' presentation took a long time and was not worth the freebies they gave us. Our kids were supremely bored because it took so long. The fine print of the deal doesn't tell you that you have to...

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Helpful?
Thank BridgetKirk
Dan H, General Manager at Chula Vista Resort, responded to this review

Bridgetkirk, Great to have you with us on your journey to the Wisconsin Dells. I am sorry to see that the Club was not the best fit for your family travel needs. We appreciate your comments and feedback and hopefully we will see you again soon. Regards, Dan Hoppe General Manager

Crown Point , Indiana
Reviewed 12 January 2014 via mobile

My wife and I decided to spend three days and two nights on Dec. ,26&27 with our two children .We checked into the resort and got a room in the adjacent building and had to walk outside and re enter that building in which we were on the first floor . We noticed that the hallway was extremely cold from...

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1Thank steve k
Dan H, General Manager at Chula Vista Resort, responded to this review

Steve K, Thank you for being with us on your visit to the Dells. I am sorry that we did not meet the expectations to make your getaway memorable. The feedback you have provided is being followed up on and we will be in touch with you. Regards, Dan Hoppe General Manager

East Peoria, Illinois
Reviewed 11 January 2014

We stayed Friday night at the wilderness and Saturday night at chula vista to compare the two. At Chula vista check in turned out to be a hassle, The water park doesn't have near the slides as the wilderness and is cramped. We had to park in a completely different parking lot than the building our room and that's a...

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1Thank Ethanw1990
Dan H, General Manager at Chula Vista Resort, responded to this review

Ethyanw1990, So sorry to see that we did not meet your expectations on this particular journey to Chula Vista. I do offer my personal apologies that we did not deliver on on what was to be expected. The feedback that you provided is helpful and has been reviewed by the appropiate managers. Have a safe winter travel season. Regards, Dan...

Madison, Wisconsin
Reviewed 11 January 2014

Me, My significant other and our son stayed in this resort and we're affected by bed bugs. We're now praying we did not end up bringing any home with us. If you do stay here take the extra precautionary actions to make sure your not victim to the horrible bites or welcoming someone new to into your home when you...

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9Thank wearytraveler724
Mankato, Minnesota
Reviewed 8 January 2014

I've stayed several places in the Dells, and Chula Vista is one of the best, as long as the waterpark isn't your main priority. It's a little off the beaten path, but the scenic location is quiet and pretty. The check-in staff was very warm and welcoming, and the hotel grounds and room alike were immaculate. We loved having a...

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Helpful?
Thank Cody C
Dan H, General Manager at Chula Vista Resort, responded to this review

Cody C., Great to have you with us on your recent getaway to the Dells and Chula Vista. We appreciate you taking the time to provide feedback on your stay. I do hope that we may be able to be of service to you again in the near future. Regards, Dan Hoppe General Manager

Evergreen Park, Illinois
Reviewed 7 January 2014

Excellent resort. Friendly staff, Big Mo's Restaurant is excellent as is the Market Buffet and Big Howlers Sports Bar. Stayed in a 2 bedroom condo with was very nice. Convenient walkway to indoor waterpark. Check out the craft area in the tunnel - fun stuff for the kids to do.

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Thank Aunty9
Dan H, General Manager at Chula Vista Resort, responded to this review

Aunty 9, So glad to have you with us and your recent journey to Chula Vista. We are happy to see that you had a memorable stay and tahnk you for taking the time to provide feedback. I hope to see you again soon and we will be sure to keep you updated. Regards, Dan Hoppe General Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Chula Vista Resort and Waterpark is a complete resort experience in Wisconsin Dells with over 200,000 square feet of indoor and outdoor waterparks. Luxury comes standard in all of our guest rooms, suites and condominiums. Bring your clubs and challenge yourself on our 18-hole golf course. At Chula Vista, we invite you to laugh harder, splash bigger, stay longer and vacation better at Wisconsin Dells' most complete family resort! ... more   less 

Additional Information about Chula Vista Resort

Address: 2501 River Road, Wisconsin Dells, WI 53965-9062
Region: United States > Wisconsin > Wisconsin Dells
Price Range: €126 - €410 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chula Vista Resort 3.5*
Number of rooms: 620
Reservation Options:
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Also Known As:
Chula Vista Hotel Wisconsin Dells
Chula Vista Theme Hotel
Chula Vista Wisconsin Dells
Hotel Chula Vista Theme
Hotel Style:
#14 Top resorts Hotel in Wisconsin Dells
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Questions & Answers

Here's what travellers have asked, with answers from Chula Vista Resort staff and other travellers.
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Questions? Get answers from Chula Vista Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose another place!”
annaandroman, 31 Mar 2017 | Read review
“Eat at Kaminsky's and ask for a River View Room”
running262, 31 Mar 2017 | Read review
“Stay at a different resort”
Iou4u, 29 Mar 2017 | Read review
“Go to another water park hotel”
JerryK7, 4 Mar 2017 | Read review
“I prefer the river view.”
CHADVG, 1 Mar 2017 | Read review
5 of 5