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Chula Vista Resort

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2,130 Reviews from our TripAdvisor Community

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There are newer reviews for Chula Vista Resort
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Showing 2,116: English reviews
Reviewed 10 March 2014

Overall, the room was exceptionally average and a little dated, did not look like the room picture online. The bed was not comfortable, room also had an overbearing coconut smell to it. A group of partyers outside my room woke me up at a little after 2 AM when I had to be up for a conference at 0600. Nonetheless,...

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Helpful?
Thank MMFNP
Dan H, General Manager at Chula Vista Resort, responded to this review

MMFNP, Thank you for taking the time to provide feedback on your recent stay. I was glad to see that you enjoyed our team members and were responsive to your needs. We will be working on the hotel rooms soon, and hopefully you may be able to join us on a personal visit some time. Have a great spring and...

Woodstock, Illinois
Reviewed 10 March 2014

My family and I recently went to Chula Vista for the second time. The food was great, people were nice and there was plenty for the family to do. We spent time in the pool, arcade and had food delivered to the room. We will be returning again.

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Helpful?
1Thank Kyle J
Dan H, General Manager at Chula Vista Resort, responded to this review

Kyle J. Great to hear from you and thank you for being with us on your recent journey to the Dells. It was great to see that you had a memorable time and we look forward to being of service to you again soon. Regards, Dan Hoppe General Manager

Madison, Wisconsin
Reviewed 9 March 2014

With just a one-night stay at the resort for a quick getaway day, I booked the Chula Vista Resort because of its proximity to our child's athletic event. Granted, we paid for the entry-level accommodations with the included water-park passes, but the overall value was disappointing even at that price-point. I try not to be overly picky, but when basics...

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1Thank yellowdog14
Westby, Wisconsin
Reviewed 9 March 2014 via mobile

Pool area was great for kids but over crowded. You need to go to pool as soon as it opens. By lunch the lazy river is crowded with people just walking in it and a long line to wait to get a tube for the slides. The hotel had a nice atmosphere. A huge inconvenience regarding the hotel is the...

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Helpful?
Thank wiscfan00
Dan H, General Manager at Chula Vista Resort, responded to this review

Wiscfan00, Thank you for taking the time to provide feedback on your recent journey to Chula Vista. I am sorry that you encountered some difficulties during your visit. The comments provided are helpful and have been reviewed by our management staff. I do hope that you may be able to give us another opportunity to serve you again. Have a...

Lancaster, Wisconsin
Reviewed 7 March 2014

I had a training conference at Chula Vista. My husband and children (5 and 8) came to meet me. The room was ok, there was some wear to it but since I was only there for one night it did not bother me. I also understand the amount of people who come and go and take that into consideration. The...

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Helpful?
Thank Gpackergal
Dan H, General Manager at Chula Vista Resort, responded to this review

Gpackergal, So glad to see that you had the opportunity to bring your family along while you attended your conference. We appreciate you taking the time to acknowledge our staff members and the interaction with them. If the opportunity arises we look forward to seeing you again soon. Regards, Dan Hoppe General Manager

Janesville, Wisconsin
Reviewed 2 March 2014

My husband and I stayed Sun through Tues following Thanksgiving of 2013. We did the Great Escape which was all inclusive. What a deal. We had a Junior Suite. Room was adequate, clean and spacious. It was not loud and we were close to the sports bar. We plan to go next year but will upgrade the room to a...

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2Thank jenai23
Dan H, General Manager at Chula Vista Resort, responded to this review

Jenai23, Thank you for taking the time to give us your feedback on your stay last fall. The Great Escape package is a great value, hopefully you will be able to be with us again this fall. Have a great spring and safe travels Best Regards, Dan Hoppe General Manager

Minneapolis, Minnesota
Reviewed 2 March 2014

We stayed as a family for 3 nights in their premium 2 bdr. condo. The condo is spacious but not very functional. The condo we stayed in was #2309. We have encountered one problem. Namely, we could get no internet service in our room. We tried a variety of electronic devices such as 3 cell phones, a tablet and a...

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2Thank keytothegate
chicago
Reviewed 1 March 2014

First off if you are any person of color know that you are not welcome at the Chula Resorts.The entire staff except for one person(john) was very rude. We rented the most expensive condo they had yet and still the staff acted like everthing was a bother. We rented the condo for the weekend, and on the very first night...

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2Thank jwan7
LYNWOOD,IL
Reviewed 1 March 2014

Went Feb.26th for 2 nights. Our daugher bought this trip for my birthday. My wife and I stayed in the Presidential Suite. We had 2 balconies with a view of the Wisconsin River. Usually this would be good, but because of our wonderful winter this year, the river was frozen. The room had 2 pullout couches along with a king...

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Helpful?
Thank BILKAT
Dan H, General Manager at Chula Vista Resort, responded to this review

Bilkat, What a great Birthday present and glad to have you with us. We appreciate you taking the time to give us feedback on your stay.and thank you for commenting on our staff members. We were sure to let Tanner know. We look forward to being of service to you again in the near future and will keep you updated...

Eau Claire, Wisconsin
Reviewed 27 February 2014

As with all huge resorts in this economy, there are little things we notice that just aren't perfect. Does it impact your stay? As long as room is clean, working TV and air/heat, and clean bathroom, I'm pretty ok. So the Chula fits all of the above. If you look for negative details, you can find them. Overall, kids will...

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1Thank squirt5

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Chula Vista Resort and Waterpark is a complete resort experience in Wisconsin Dells with over 200,000 square feet of indoor and outdoor waterparks. Luxury comes standard in all of our guest rooms, suites and condominiums. Bring your clubs and challenge yourself on our 18-hole golf course. At Chula Vista, we invite you to laugh harder, splash bigger, stay longer and vacation better at Wisconsin Dells' most complete family resort! ... more   less 

Additional Information about Chula Vista Resort

Address: 2501 River Road, Wisconsin Dells, WI 53965-9062
Region: United States > Wisconsin > Wisconsin Dells
Price Range: €126 - €410 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chula Vista Resort 3.5*
Number of rooms: 620
Reservation Options:
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Also Known As:
Chula Vista Hotel Wisconsin Dells
Chula Vista Theme Hotel
Chula Vista Wisconsin Dells
Hotel Chula Vista Theme
Hotel Style:
#14 Top resorts Hotel in Wisconsin Dells
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Questions & Answers

Here's what travellers have asked, with answers from Chula Vista Resort staff and other travellers.
35 questions
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Questions? Get answers from Chula Vista Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose another place!”
annaandroman, 31 Mar 2017 | Read review
“Eat at Kaminsky's and ask for a River View Room”
running262, 31 Mar 2017 | Read review
“Stay at a different resort”
Iou4u, 29 Mar 2017 | Read review
“Go to another water park hotel”
JerryK7, 4 Mar 2017 | Read review
“I prefer the river view.”
CHADVG, 1 Mar 2017 | Read review
5 of 5