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Chula Vista Resort

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2,113 Reviews from our TripAdvisor Community

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There are newer reviews for Chula Vista Resort
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Showing 2,099: English reviews
chicago
Reviewed 1 March 2014

First off if you are any person of color know that you are not welcome at the Chula Resorts.The entire staff except for one person(john) was very rude. We rented the most expensive condo they had yet and still the staff acted like everthing was a bother. We rented the condo for the weekend, and on the very first night...

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2Thank jwan7
LYNWOOD,IL
Reviewed 1 March 2014

Went Feb.26th for 2 nights. Our daugher bought this trip for my birthday. My wife and I stayed in the Presidential Suite. We had 2 balconies with a view of the Wisconsin River. Usually this would be good, but because of our wonderful winter this year, the river was frozen. The room had 2 pullout couches along with a king...

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Thank BILKAT
Dan H, General Manager at Chula Vista Resort, responded to this review

Bilkat, What a great Birthday present and glad to have you with us. We appreciate you taking the time to give us feedback on your stay.and thank you for commenting on our staff members. We were sure to let Tanner know. We look forward to being of service to you again in the near future and will keep you updated...

Eau Claire, Wisconsin
Reviewed 27 February 2014

As with all huge resorts in this economy, there are little things we notice that just aren't perfect. Does it impact your stay? As long as room is clean, working TV and air/heat, and clean bathroom, I'm pretty ok. So the Chula fits all of the above. If you look for negative details, you can find them. Overall, kids will...

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1Thank squirt5
Wisconsin Dells, Wisconsin
Reviewed 27 February 2014

Bad customer service by a manager. Dirty bath tub and NO lock on the patio door. Had us down for 2 nights and charged us almost triple for a 3rd night. Didnt book us a room where I asked to be located.

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4Thank Stephanie K
Shakopee, Minnesota, United States
Reviewed 25 February 2014

My wife and I were given free indoor waterpark passes via Best Western ($60) value and were pleasantly surprised at how awesome the waterpark was. They had 3 tube slides, a water coaster, three body mat slides and a plethora of single person body slides which suited all ages. We went to the Kalahari a day before this park and...

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2Thank Dan B
wi
Reviewed 25 February 2014

We stayed here for a VB tournament, 2 nights. Our total came to $310. Upon arrival in our room, there was no heat. 2 hours later, heat was working because a new unit had to be installed. As I sat and waited for repairs, I noticed how DIRTY the room was. I took a pillowcase off one of the pillows...

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1Thank heykellygirl
Chicago, IL
Reviewed 23 February 2014

The condos make the experience. They are modern, clean, and comfortable. Our 3 and 5 year old kids love the waterpark. I haven't been to another indoor waterpark, so I can't compare, but I never got an icky feeling about it, water temps were good, and there was plenty to do. My only gripe is that the hotel charges to...

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4Thank Krissy31
Clinton, Iowa
Reviewed 23 February 2014

Easy check in process, could use a few more workers behind the counter to speed things up a bit though. Stayed in Villas with nice kitchen, 2 double beds, and sofa sleeper. Beautiful when we walked in, loved the fireplace with or without heat option. Found light bulbs burnt out, empty tissue boxes not replaced, no linens for the sofa...

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3Thank 1Nurse95
Chicago, IL
Reviewed 21 February 2014

We were here for a sporting event over a long weekend. I would not stay again unless we need to for the sporting event. We had never been to the Chula Vista, it was very difficult to find, especially after dark. The room was average, the waterpark is small, the buffet is overpriced and our room keys stopped working 3...

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3Thank Tropicalvacay
Milwaukee, Wisconsin
Reviewed 21 February 2014

I brought my family here for the great escape package and was completely shocked at the way we were treated. I've never been to a place were the staff was so rude and care free. And on top of that the rooms were filthy. I'll never come back again.

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2Thank Ryan F

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Chula Vista Resort and Waterpark is a complete resort experience in Wisconsin Dells with over 200,000 square feet of indoor and outdoor waterparks. Luxury comes standard in all of our guest rooms, suites and condominiums. Bring your clubs and challenge yourself on our 18-hole golf course. At Chula Vista, we invite you to laugh harder, splash bigger, stay longer and vacation better at Wisconsin Dells' most complete family resort! ... more   less 

Additional Information about Chula Vista Resort

Address: 2501 River Road, Wisconsin Dells, WI 53965-9062
Region: United States > Wisconsin > Wisconsin Dells
Price Range: €131 - €320 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chula Vista Resort 3.5*
Number of rooms: 620
Reservation Options:
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Also Known As:
Chula Vista Hotel Wisconsin Dells
Chula Vista Theme Hotel
Chula Vista Wisconsin Dells
Hotel Chula Vista Theme
Hotel Style:
#13 Top resorts Hotel in Wisconsin Dells
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Questions & Answers

Here's what travellers have asked, with answers from Chula Vista Resort staff and other travellers.
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Questions? Get answers from Chula Vista Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go to another water park hotel”
 of 5 bubbles JerryK7, 4 Mar 2017 | Read review
“I prefer the river view.”
 of 5 bubbles CHADVG, 1 Mar 2017 | Read review
“If you want to spend the money and be off the main drag, ensure you have an updated room.”
 of 5 bubbles SisterMM, 28 Feb 2017 | Read review
“The higher the floor the better chance of a view of the water.”
 of 5 bubbles MarieParker, 27 Feb 2017 | Read review
“Rooms right off the stairwell made it easier to access the tunnel system to the water-park.”
 of 5 bubbles JulieH991, 24 Feb 2017 | Read review
5 of 5