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Wife and I stayed for one night on a weekday. Room was quiet and bed comfortable. Wish there was fresh fruit for breakfast room was ok but was sterile in appearance. It had a cold feeling. Staff was nice. Overall think it could use a...More
Response from Adam D, General Manager at Holiday Inn Express Milwaukee- West Medical CenterResponded 2 days ago
Thank you for your posting! I'm sorry to see that you did not like our newly renovated Formula Blue rooms. I did want to let you know that we do offer fresh apples and bananas for breakfast they're located on the breakfast bar right next...More
Right off Highway 41. Quite convenient. Lot of construction going on around the hotel which is a minor inconvenience.
Plenty of free parking on site, right outside.
Was smooth and room was as reserved. King size bed.
Very friendly and courteous...More
Management response:Responded 25 June 2017
Thank you for all the nice comments on our new renovation! We are excited as you are about all the new changes! We hope to see you again.
Being a disabled person, I look at hotels predominantly from that perspective. This hotel is nice and the people are friendly and accommodating. The rooms for disabled guests need improvement, specifically in the bathroom. Toilet paper holders are next to tank so you have to...More
Response from Adam D, General Manager at Holiday Inn Express Milwaukee- West Medical CenterResponded 4 days ago
Thank you for your posting, we love to hear when our associates do a good job! We share all comments with our team, and love to celebrate the successes! I will make sure to pass along the ADA information to the appropriate people. Hope to...More
Came to this hotel and checked in around 10pm r. The staff was very friendly and welcoming. Sarah knew Milwaukee very well and we went to eat at one of her recommended places. Cafe Benelux was very nice. The house keeping was friendly as well,...More
Had reserved a double queen room with a roll away bed. Family of five and reserved through Mark at IHG hotels/rewards, prepaid three days in advance, Mark said a roll away no problem. Arrived at 9:30pm desk clerk started check in process swiped credit card...More
Response from Adam D, General Manager at Holiday Inn Express Milwaukee- West Medical CenterResponded 3 weeks ago
We are extremely saddened to see this posting, and although we did refund your money that night we're still hoping to speak with you directly about it to try and make this right. I have sent you a private email (2/22) with hopes you'll reply...More