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St. Croix Casino & Hotel Turtle Lake

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Traveller (18)
Room & Suite (10)
Dining (2)
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Overview
  • Excellent6%
  • Very good24%
  • Average33%
  • Poor22%
  • Terrible15%
Travellers talk about
“nice remodel”(2 reviews)
“trailer parking”(2 reviews)
“free room”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Casino
Breakfast included
All hotel details
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Reviews (122)
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All reviewsnice remodeltrailer parkingfree roomwalking distanceliving areawould stay againroomy
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11 - 15 of 122 reviews
Reviewed 7 September 2017

We stayed here for our son's wedding. The rooms were alright. It definitely needs some updating done. The drivers that took us to the casino could have been a little friendlier. Not much of a smile from either one.

Thank Monique12651
Response from Susan C, Manager at St. Croix Casino & Hotel Turtle LakeResponded 8 September 2017

Thank you for your comments.

Reviewed 15 July 2017

Had a regular room reserved. AWFUL! Smelly, old dirty, dingy, banged up furniture. Was able to upgrade to a suite (use AAA discount). Recently remodeled. VERY large! Fridge, micro, dinning area, living area, master suite w very large bath w/whirlpool. Exra large shower. Clean! Would...More

Thank Michael R
Response from Susan C, Manager at St. Croix Casino & Hotel Turtle LakeResponded 17 July 2017

Thank you for your review.

Reviewed 16 June 2017

It is a nice casino not too big not too small. And as most casinos, its a little smoky but not too bad. Lots of slots and I liked the nickel and dime options to play on the slot machines. Didnt win anything, but thats...More

Thank GreatFoodWisconsin
Response from Susan C, Manager at St. Croix Casino & Hotel Turtle LakeResponded 19 June 2017

Thank you so much for your review! We appreciate your comments.

Reviewed 10 May 2017

First time visit and really enjoyed our time there. What a nice place. My only complaint was the level of smoke in the place. While this is expected, I do think some improvement could be made. Slots were fun and enjoyed time at the craps...More

Thank Connie P
Response from Susan C, Manager at St. Croix Casino & Hotel Turtle LakeResponded 12 May 2017

Connie, Thank you for your review. We encourage and appreciate all comments that will help us create a better gaming atmosphere for our guests.

Reviewed 12 April 2017

The rooms are just average but they are clean and the staff there is always very friendly and helpful. The biggest reason we stay there is because it is walking distance from the casino or they do have shuttles if the weather is not good.

Thank kittylout
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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room amenities
Air Conditioning
Things to do
Pool
Casino and Gambling
Indoor pool
Heated pool
Details
Room types
Non-Smoking Rooms
Details
Room types
Non-Smoking Rooms
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Traveller (18)
Room & Suite (10)
Dining (2)
Pool & Beach (1)
Questions & Answers
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Amy H
12 March 2017|
Answer
Response from Susan C | Property representative |
Hello, St. Croix Casinos accepts donation requests. Please visit the Charitable Donations page on our website to view the guidelines and submission process. Thank you.
0
Votes
Craig G
12 March 2017|
AnswerShow all 2 answers
Response from Susan C | Property representative |
Craig, Thank you for your comments. Your concerns will be forwarded to hotel management for them to address.
0
Votes
packerdj
29 December 2016|
AnswerShow all 2 answers
Response from Susan C | Property representative |
Hello, Unfortunately, at this time our hotel does not offer lodging for pets. Thank you for inquiring.
0
Votes
Room Tips
"Yes, the hotel is not "connected" to the casino, but it is a quick shuttle ride over."
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"Choose a room on the 3rd floor for less noise"
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"Check the furnace/air in your room right away to be sure it's working properly."
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"Get a Suite"
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