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Riverwalk Hotel Downtown Neenah

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Riverwalk Hotel Downtown Neenah
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153 Reviews from our TripAdvisor Community

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Showing 152: English reviews
Madison, Wisconsin
1 review
Reviewed 2 weeks ago

Stayed here on business and found the hotel to be clean and comfortable. Would definitely recommend and will return in the future. After a slight hiccup with billing the manager was very helpful and solved the issue without incident. Overall a great hotel.

Helpful?
Thank isaacy94
Kim M, Asst. Director of Operations at Riverwalk Hotel Downtown Neenah, responded to this review

Thank-you so much for taking the time to share your feedback on your stay with us. We apologize for the billing issue and are glad that the manager was able to get this straightened out for you. We look forward to your next stay with us. Thank-you again! More 

Neenah, Wisconsin
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago via mobile

Nice rooms. Great food. Fun bar on site. Close to many other bars , restaurants , parks and walking trails. Beautiful statues and fountains nearby. We go frequently for a nearby getaway. Folks that work there are awesome. Especially the lovely bartenders!

Helpful?
Thank Debby S
Kim M, Asst. Director of Operations at Riverwalk Hotel Downtown Neenah, responded to this review

Thank-you for taking the time to share your feedback with us. It is always nice to hear positive comments. We are glad that you enjoyed your stay. We will be sure to let the staff know to keep up the good work. Thank-you again. More 

East Anglia
Level Contributor
165 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed 26 October 2016

I was not too concerned about 'dated rooms' as we were only in town one night with the specific reason to visit the glass museum. The hotel is very close by. In fact our room was nicely done out and very comfortable. There is a large car park which was practically empty. I do hope this doesn't reflect low client... More 

Helpful?
Thank DerbyshireElaine
Gina B, Director of Operations at Riverwalk Hotel Downtown Neenah, responded to this review

Thank-you so much for the positive feedback. We are glad that you enjoyed your visit and that your experience in our restaurant, Remington's, was equally pleasant. We will be sure to share this review with our staff here at the Riverwalk Hotel. You did mention that your experience with the restaurant server was less than desirable. If you would like... More 

San Clemente, California
Level Contributor
7 reviews
Reviewed 4 October 2016 via mobile

I stayed here about 2 weeks ago. The rooms are very dated. I tried to eat at Remington's but they closed early. I emailed Chadd Scott who is the General Manager to express my disappointment. After two weeks no call no response. I guess they don't care about their guests 2+ weeks is plenty of time to respond. Very disappointed... More 

Helpful?
Thank DaveSanClemente
Gina B, Manager at Riverwalk Hotel Downtown Neenah, responded to this review

Thank you for taking the time to review the hotel and restaurant. I am so sorry for the concerns you shared and will discuss both with the general manager and restaurant management. We pride ourselves on our service and we are very sorry it had fallen short both during and after your stay. This is in no way how we... More 

west bend,wi
Level Contributor
48 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 2 October 2016

The price was good as they matched the best price on the internet for me. First off, 5 stars for the banquet staff for a really pleasant wedding. The food was great, service was very friendly, banquet rooms looked good, restrooms were kept clean. The restaurant was not a good experience (Sunday brunch). It was grossly understaffed and orders took... More 

Helpful?
Thank kenneth123
Gina B, Manager at Riverwalk Hotel Downtown Neenah, responded to this review

Thank you for taking the time to review our hotel! We are glad you enjoyed your stay overall. I apologize for the issues you shared regarding the restaurant experience, and condition of the guest rooms. I will share your comments with our staff, and also want you to know the remodel is set to be property-wide; the exterior is being... More 

Dollar Bay, Michigan
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 September 2016

We arrived in town very late, but were greeted immediately and were quickly on the way to our room. Nice, comfortable rooms. In fact they were in the middle of some remodeling and we didn't even notice. I was disappointed that they didn't offer a continental breakfast, however, the town offers plenty of nice options. Conveniently located to Children's Hospital.

Helpful?
1 Thank Jennifer S
Gina B, Manager at Riverwalk Hotel Downtown Neenah, responded to this review

Thank you so much for your kind review! We are glad we were able to accommodate your needs and hope to see you again in the future! More 

Bourne, Massachusetts
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 12 September 2016

This hotel is OLD. The furnishings are worn, the hallways and common places are dingy. Carpet in the room crunched and the bathroom was nasty. Food service was awful. The only decent part was the lounge.

Helpful?
Thank Mike M
Gina B, Manager at Riverwalk Hotel Downtown Neenah, responded to this review

Thank you for taking the time to write a review about the property. We understand your frustrations regarding the "dated" appearance of the property. With renovations underway, we will be renovating property-wide, and hope you will come back for an entirely different experience upon their completion. More 

Addison, Illinois, United States
Level Contributor
102 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 8 September 2016

2 nights labor day weekend ended up costing us near 400 dollars. This is an absolute ripoff for what you get. Poor parking, no fridge, no microwave, no view, shower curtain didn't cover the entire shower so water got everywhere and the bathroom wasn't even cleaned properly prior to getting the room. Rooms aren't very sound resistant either and smoke... More 

Helpful?
Thank Steve P
Gina B, Manager at Riverwalk Hotel Downtown Neenah, responded to this review

Steve, thank you so much for taking the time to review the hotel. We are so sorry you felt your stay was not worth the value and other issues had occurred. With the Badgers playing LSU in Green Bay, our hotel had been sold out for a very extensive period of time, which is the best explanation I can give... More 

Crystal Lake
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 25 July 2016

was under construction, it was ok, river walk it self needs work also, trash overflowing in cans, trees and brushes need work, it has been left go, birds attack you when you are walking! The price on motel was fair since it was being worked on.

Helpful?
Thank cathya83
Gina B, Manager at Riverwalk Hotel Downtown Neenah, responded to this review

Thank you for taking the time to review the hotel! We are glad you enjoyed your time with us, and hope to see you again when you are back in the area! Thank you for also sharing your experience on the river-walk. When given the opportunity, we will discuss your concerns farther to ensure a similar issue does not arise. More 

Cedarburg, Wisconsin
Level Contributor
64 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 20 July 2016

Attending an outdoor concert recently we had an opportunity to spend two (2) nights in Neenah, WI. We found the Riverwalk Hotel to be very accommodating as we arrived late on a Thursday night. Our first room was a suite with a name! Impressive. Unfortunately the bed was advertised as a "king" but was not any larger than a "full".... More 

Helpful?
Thank Daniel S
Gina B, Manager at Riverwalk Hotel Downtown Neenah, responded to this review

Thank you so much for taking the time to review our hotel! We apologize for the concern you shared about the bed in the first room you were assigned! Thank you for bringing it to our attention so we can ensure the advertisement is correct for future guests. We are glad you enjoyed the service you received, and we will... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Relax, enjoy a worry free atmosphere - Riverwalk Hotel Downtown Neenah. Great service, clean rooms. Quality and convenience in downtown Neenah, WI! The Riverwalk Hotel Downtown Neenah is ideally located near Hwy 41 (1 mile) , the Outagamie County Airport and Fox River Mall (9 miles), the EAA Museum (15 min.) and Green Bay/Lambeau Field (35 min.). The Riverwalk Hotel Downtown Neenah has 107 remodeled sleeping rooms in sight of the Fox River/Lake Winnebago, Riverwalk Parks, shopping and the historic Paper Baron Mansions. Mostly walking distance to area businesses: Bemis, K. C. Corp., Theda Clark Hosp., Alta Resources and more. With 13,000 sq. ft. of meeting space, skilled planners, and exquisite banquet/catering menus, plan your wedding or special event for 5 or 500. Make memories at the Riverwalk Hotel Downtown Neenah! Free high-speed wireless everywhere! Free HBO, parking, and shuttles to and from the Outagamie County Airport. 24-hour pool, hot tub, and exercise facility. Full service restaurant, lounge, room service. ... more   less 

Additional Information about Riverwalk Hotel Downtown Neenah

Address: 123 E Wisconsin Ave, Neenah, WI 54956 (Formerly Holiday Inn Neenah)
Region: United States > Wisconsin > Neenah
Price Range: €78 - €144 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Riverwalk Hotel Downtown Neenah 3.5*
Number of rooms: 107
Reservation Options:
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Also Known As:
Holiday Inn Neenah Hotel Neenah
Neenah Holiday Inn
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Questions & Answers

Questions? Get answers from Riverwalk Hotel Downtown Neenah staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Wait until the remodeling is done.”
 of 5 bubbles kenneth123, 2 Oct 2016 | Read review
“Book one at another Hotel”
 of 5 bubbles mikemT5980BK, 12 Sep 2016 | Read review
“just don't go here”
 of 5 bubbles 442stevep, 8 Sep 2016 | Read review
“Make sure your bed size is what you reserved or requested”
 of 5 bubbles daniels848, 20 Jul 2016 | Read review
“Wait until renovations are complete before reserving.”
 of 5 bubbles Travelingfool2299, 11 Apr 2016 | Read review
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