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Madison Marriott West

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350 Reviews from our TripAdvisor Community

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Showing 348: English reviews
Wake Forest, North Carolina
Level Contributor
50 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 weeks ago

I was here on business for a meeting held in the hotel over two days. The hotel and the staff were great, always polite and on top of all questions and helpful. The room was nice and the location of the hotel was good with restaurants nearby within walking distance. I would have no reservations staying here again.

Thank MarshallTFoster
Milford, Michigan
Level Contributor
306 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed 3 weeks ago via mobile

Marriott is my go-to hotel chain so I've had the pleasure of staying in quiet a few properties. This stay was not a pleasure. Only positive; it was clean. It is an older property that needs some updating. I believe it is converted from another brand because it is not a normal Marriott layout. The biggest disappointment was the service.... More 

Thank JVM-Milford-MI
1 review
Reviewed 26 October 2016 via mobile

They cancelled my original reservation because they overbooked the hotel. When They never contacted me because they misspelled my name About 10 days before my trip, I called to confirm and that is when I rebooked my reservation at about 40 dollars more for the two nights. That call took one hour and ended with someone from the hotel will... More 

Thank Mona R
Benjamin B, Front Office Manager at Madison Marriott West, responded to this review

Mona, Thank you for sharing your feedback. I am sorry to hear about your experience. We are looking in to what happened with your reservation so this does not happen to another guest in the future. More 

Chicago, IL
Level Contributor
163 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
Reviewed 22 October 2016 via mobile

Checked in for one night. Manager was very welcoming. Loved the room and the hotel so much that we extended for one additional night. They weren't full and we were upgraded because of our Marriott status. Fitness room was an A+ Thanks to the awesome staff, but especially the Manager.

Thank Janie C
Waunakee, Wisconsin
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 October 2016 via mobile

The beds were very comfortable and it was nice that the room had an extra chair. The hallway noise was minimal, even though I was worried since I had a room right across from the elevators. The hotel soaps were a bit masculine smelling, but I found this a nice change from the usual florals hotels offer. Towels were fluffy... More 

Thank Kelley A
Knoxville, Tennessee
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 October 2016 via mobile

A bare bones hotel in need of an update for a Marriott. Pros - comfortable bed and they were aware of my request for a foam pillow. Also nice - walking distance from other restaurants and chain shopping. Cons - no bottled water in the room (even for purchase), no airport shuttle before 6:30am. And - as a side note... More 

Thank CRKnoxville
Benjamin B, Front Office Manager at Madison Marriott West, responded to this review

Thank you for taking the time to share your experience. Your feedback is important to us, and we will use it to fine tune our operations. Cordially, Ben More 

Level Contributor
70 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 13 October 2016

Right off the Madison Beltway, near Greenwood shopping and business district, this Marriott (and several nearby properties, including Courtyard, Fairfield and Residence Inn), make good choices for visits to Madison and surrounding countryside attractions. Free parking is a plus, and a Middleton Trolley runs in the evenings for an even great selection of dining and entertainment options in this modern... More 

Thank Mrlene4
Level Contributor
56 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 6 October 2016

This is a typical Marriott that is getting a little long in the tooth. It is not bad but furnishings and finishes are showing wear and tear that needs attention. I would stay here again for business. Staff was friendly and helpful.

Thank Geof J
Benjamin B, Front Office Manager at Madison Marriott West, responded to this review

Dear Goef, Thank you for your kind words about our staff. We truly feel like we are blessed with a good team. We are also anticipating a remodel starting this December. The first project will be the bathrooms in the rooms, then the entire hotel should be completed sometime in 2018. Thank you again for sharing your feedback! More 

Greeneville, Tennessee
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 September 2016

This hotel charged me for a night that I cancelled the day before, and refuses to give a refund. I have never been so mistreated by a Marriott hotel, and I stay over 200 nights a year in a Marriott, and all are exceptional in their service to customers. I'm a Platinum Member and they refuse to give my money... More 

Thank James60719
Benjamin B, Front Office Manager at Madison Marriott West, responded to this review

Dear Guest, We appreciate your platinum status with Marriott Rewards. Our hotel is unique in that we have a 48 hour cancelation policy. We apologize, but we do not make exceptions to our cancelation policy. We hope to see you again, the next time you are in Madison. More 

Forestville, Wisconsin
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 25 September 2016 via mobile

Adequate and free parking. This hotel is close to dining and shopping and next to the belt line for easy access to all of Madison. Open interior concept gives this hotel a contemporary and urban feel. Reception was friendly and helpful and the rooms are clean and comfortable. Pool, hot tub and exercise room seemed adequate. Unfortunately if you bring... More 

Thank JimR99898

121 photos of this hotel

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Room/Suite (11)
Bathroom (4)
Dining (2)
Other (26)

Management photos: Courtesy of the property manager

All Management Photos (73)
Business Centre/Function Rooms (9)
Hotel & Grounds (20)
Room/Suite (22)
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  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
No photo provided
Falling Water Cafe
Cuisines: American, Bar, Seafood, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Paid Wifi
  • Paid Internet
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Concierge

Additional Information about Madison Marriott West

Address: 1313 John Q Hammons Drive, Middleton, WI 53562
Region: United States > Wisconsin > Middleton
Price Range: €111 - €193 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Madison Marriott West 3.5*
Number of rooms: 292
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Also Known As:
Marriott Madison West Hotel Middleton
Marriott Hotel Middleton
Marriott Middleton
Middleton Marriott
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Questions & Answers

Here's what travellers have asked, with answers from Madison Marriott West staff and other travellers.
1 question
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Questions? Get answers from Madison Marriott West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Hotel was a near-private experience on a Monday evening. Quiet and not crazy busy”
 of 5 bubbles Mrlene4, 13 Oct 2016 | Read review
“ask not to be next to the elevator.”
 of 5 bubbles didoslady, 30 Aug 2016 | Read review
“if you want quiet, make sure you ask for a room away from the elevator.”
 of 5 bubbles johnkL9647QO, 23 Aug 2016 | Read review
“Corner rooms are quiet. Gym is very small. Breakfast is basic and yummie.”
 of 5 bubbles q8werty, 10 Aug 2016 | Read review
“bring your own cleaning supplies”
 of 5 bubbles jimmalb, 12 Jul 2016 | Read review
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