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Harbor Shores on Lake Geneva

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Harbor Shores on Lake Geneva
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296 Reviews from our TripAdvisor Community

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There are newer reviews for Harbor Shores on Lake Geneva
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Showing 292: English reviews
Chicago
Reviewed 2 December 2014

The staff was pleasant and the check in process was quick. A request for a higher floor was granted quickly. However, please do no attempt to answer questions when you do not know an answer. I simply asked why does this hotel charge a resort fee? The answer I received was "because we do not know what you paid for...

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Helpful?
1Thank A L
harborshoreslg, Manager at Harbor Shores on Lake Geneva, responded to this review

AL~ Thank you for taking the time to review our hotel, and tell us about your experience. I would first like to explain the Administration Fee that you are charged at the front desk (the $10 per night). This is a fee that is charged when booking online. The fee was implemented in order to cover the fees that online...

Iowa
Reviewed 23 November 2014

I had the pleasure to spend the weekend of November 15th at the Harbor Shores Hotel. I was very impressed with the stay. First of all the check in was smooth and the employees friendly and helpful. We had a room with a balcony looking over the lake. Even thou our room was on the first floor, it was still...

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Helpful?
Thank CubsFan-TA
harborshoreslg, Manager at Harbor Shores on Lake Geneva, responded to this review

Good Morning Cubs-Fan TA, First, I would like to thank you for taking the time to review our establishment. We always love to hear how we're doing! I'm so glad that you were able to experience the lakeview rooms, even though you didn't get to take full advantage of the balcony. I guess you never know what that crazy Midwest...

sterling
Reviewed 18 November 2014

Stayed last weekend. We used the hotel as our base for walking the lake trail. The hotel is fine and the rooms are adequate. What really impressed me was the staff. The check-in people were friendly and very upbeat. They really seemed to care and want to help. Other staff I interacted with also were great. Staff like this indicates...

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Helpful?
1Thank gscs76
harborshoreslg, Manager at Harbor Shores on Lake Geneva, responded to this review

gscs76~ Thank you so much for taking the time to tell us about your stay. We are glad that you chose us to stay with, and were able to take advantage of the lake path. What a beautiful path; there are so many gorgeous homes and properties to see! I would like to personally thank you for the remarks about...

Chicago, Illinois
Reviewed 27 October 2014

I stayed one night in this wonderful place, the staff were very welcoming without exception. In addition, the swiming pool and te Jacuzi were very clean and neat. The hotel is calm and peaceful, I took the room of lake view its 30$ more expensive but the view is worth that cost. very clean room and tidy hotel every where....

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Helpful?
1Thank 798ammar
harborshoreslg, Manager at Harbor Shores on Lake Geneva, responded to this review

798ammar~ Thank you for taking the time to write a response about your visit! I am so glad that you enjoyed your stay here with us. That view of the lake is truly breathtaking, and I am excited that you were able to take advantage of it. We do offer the basic continental breakfast complimentary with your hotel stay; we...

Coralville, Iowa, United States
Reviewed 24 October 2014

General Manager Tammie Carstensen may be the best I've ever met. Her and her team of front desk, housekeeping, and breakfast area personnel are wonderful. The rooms are clean and comfortable and some overlook the Lake, which is absolutely beautiful! While the hotel offers a workout room, pool and hot tub, it's the people that truly make the difference, and...

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Helpful?
1Thank Rob K
harborshoreslg, Sales Manager at Harbor Shores on Lake Geneva, responded to this review

Rob K~ First, I would like to sincerely thank you for taking the time to review us here on Trip Advisor. It is truly reviews and guests like you that make me love my job. What nice words you were able to share about our staff. We all are very blessed to work for someone like Tammie. She truly cares...

Arizona
Reviewed 22 October 2014

Clean room, comfy bed, great view, small but useful kitchenette -- and if you plan to stay a few nights, you might want to take advantage of the latter, because the continental breakfast on offer is truly pathetic.

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Helpful?
2Thank azplayer
harborshoreslg, Sales Manager at Harbor Shores on Lake Geneva, responded to this review

Azplayer~ First, I would like to sincerely thank you for taking the time to review us here on Trip Advisor. It's reviews and comments from our guests that help us make appropriate improvements in our establishment. I have noted that you were displeased with the breakfast and will take your concern to the general manager. I am glad you were...

Dousman
Reviewed 20 October 2014

I negotiated a better rate down to what they offer their "StarClub" affiliate members the day before I came and it wasn't even worth the discount! They initially assigned me room 104..which is 5 feet away from parked cars right outside the balcony. When I asked for a room higher up, away from the exhaust, the first response the service...

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Helpful?
1Thank Tammy M
harborshoreslg, Manager at Harbor Shores on Lake Geneva, responded to this review

Tammy M. ~ I would like to first of all thank you for taking the time to write a review on your recent experience. It is our goal to ensure that each and every guest has a pleasant stay while they are with us and we will go out of our way to make sure that is the case. I...

Chicago, Illinois
Reviewed 10 October 2014

I was highly disappointed in this hotel. I asked for 1 king or 1 queen bed, but received 2 queen beds. The bedspreads were dirty and had stains on them. The bathtub was small and dirty. There was a hair in the drain from the previous guest and the strips on the bottom of the tub were peeling off. The...

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Helpful?
1Thank Cathy R
Palatine, Illinois
Reviewed 2 October 2014

My two cousins and I have been staying at Harbor Shores as our annual overnight getaway for 3 years and this last time was our best yet. Of course, the weather had cooperated well for late September and was beautiful so that helped. But . . . we have always had a clean comfortable room each time and it's very...

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Helpful?
1Thank Pam A
harborshoreslg, Sales Manager at Harbor Shores on Lake Geneva, responded to this review

Gramma125~ First, I would like to sincerely thank you for taking the time to review us here on Trip Advisor. While we always welcome new guests, it is such a breath of fresh air to hear from returning guests like you that always come back for more. I am honored that you and your cousins choose us for your annual...

Reviewed 2 September 2014 via mobile

Stayed in a room on the 5th floor. Lakeview room was beautiful. Had a few things on the carpet but all in all pretty clean. Had a king size and queen size bed in room with small kitchenette. Balcony was nice at night sitting out there relaxing drinking some wine. Got cruise package. Easy walking distance to attractions, beach, restaurants...

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Helpful?
Thank jen13579
harborshoreslg, Sales Manager at Harbor Shores on Lake Geneva, responded to this review

jen13579~ First, I would like to thank you for taking the time to review us here on Trip Advisor. We always appreciate feedback from all of our guests! I'm so glad that you were able to take care of our cruise package! We try and team up with our local businesses for some fun summer packages for you and our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Smoking rooms available
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Conference Facilities
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
Toll Free Reservations: 888-746-7371 ... more   less 

Additional Information about Harbor Shores on Lake Geneva

Address: 300 Wrigley Dr, Lake Geneva, WI 53147-2049
Region: United States > Wisconsin > Lake Geneva
Price Range: €99 - €246 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Harbor Shores on Lake Geneva 2.5*
Number of rooms: 108
Reservation Options:
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Also Known As:
Harbor Shores On Lake Geneva Hotel Lake Geneva
Best Western Hotel Lake Geneva
Best Western Lake Geneva
Lake Geneva Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Harbor Shores on Lake Geneva staff and other travellers.
2 questions
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Cuba City, Wisconsin
4 months ago
Chicago, Illinois
over a year ago

See all questions (2)

Questions? Get answers from Harbor Shores on Lake Geneva staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a lake view room any time of year”
 of 5 bubbles cld16, 6 Jan 2017 | Read review
“Ask for the Lake View Rooms; you'll love the views of Lake Geneva!”
 of 5 bubbles , 5 Jan 2017 | Read review
“Don't go here if you like the convenience of room service”
 of 5 bubbles O1080ITchristopherd, 30 Dec 2016 | Read review
“Pay a bit more for the lake views...”
 of 5 bubbles Maman325, 29 Nov 2016 | Read review
“Lake view with the balconies any floor has a great view of the lake”
 of 5 bubbles linnyluvstotravel, 5 Nov 2016 | Read review
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