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The Ridge Hotel

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The Ridge Hotel
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161 Reviews from our TripAdvisor Community

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Showing 160: English reviews
Brookfield, Illinois
Reviewed 1 week ago

Nice place to stay...worth the money, good value, friendly staff close to Downtown Lake Geneva. ***Thank you Nicole - Front Desk / Excellent Customer Service !!! ***** ***Thank you Scott - Bartender / Excellent Customer Service !!! *****

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Helpful?
Thank dagtag
tbaior, General Manager at The Ridge Hotel, responded to this review

dagtag, Thank you for sharing your comments regarding your recent stay. We're glad you enjoyed your time at The Ridge. Hope to see you soon, Todd B

Fontana, Wisconsin
Reviewed 1 week ago via mobile

Stayed at the newly remodeled ridge hotel in lake Geneva. It was fabulous. The hotel is just gorgeous. The dining room was delicious. The staff couldn't be more helpful and friendly. I'll be back. Thank you.

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Helpful?
Thank Jane P
tbaior, General Manager at The Ridge Hotel, responded to this review

Jane P, Thank you for sharing your experience at The Ridge. We're pleased that you enjoyed your stay with us and look forward to seeing you soon. Best Regards, Todd B

Park Forest, Illinois
Reviewed 3 weeks ago

When I arrived I was not wow-ed by the exterior for the price we paid. Upon entry it was a relief. The lobby nice and chic. Check in/out quick and everyone was very nice. We had a junior suite which was nice. I paid extra to be on the lakeside but the view was wack. I saw the lake but...

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Thank messiah4me
tbaior, General Manager at The Ridge Hotel, responded to this review

messiah4me, Thank you for taking the time to review your recent stay with us. I'm glad you enjoyed your stay for the most part. I'm sorry to hear that your spa treatment was interrupted. We hope to see you again in the future. Sincerely, Todd B

Staten Island, NY
Reviewed 3 weeks ago

Stayed one night for a family birthday gathering. Rooms were great. Pool was clean and enjoyable. Ate dinner and the restaurant and food was fantastic! Got massage at the spa with LaVonne and Steven; both were truly wonderful. Enjoyed the Hawaiian music they played during the session. Overall a great time at this modern, hotel. Only small item that was...

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Thank luggageinhand4
tbaior, General Manager at The Ridge Hotel, responded to this review

Luggageinhand4, Thank you for taking the time to share your comments regarding your recent visit to The Ridge. I must say, your "handle" is pretty creative! We're glad you enjoyed your visit to the Spa and time at Time at The Ridge. We are installing a new elevator which we anticipated to be completed by the end of May. We...

Milwaukee, Wisconsin
Reviewed 3 weeks ago

The first time I've been to this hotel. From the moment we walked into the beautiful lobby and greeted by such an amazing staff. I have to give a specific shoutout to Nicole and Hollee! They made staying here a complete treat! More places should have employees that care about their guests as much as these two do! The entire...

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Thank jglinberg
tbaior, General Manager at The Ridge Hotel, responded to this review

jglinberg, Thank you for the recommendation! We appreciate you taking the time to share your experience and we're glad you enjoyed your stay. Best, Todd B.

Reviewed 4 weeks ago

Booked a hotel with my friend through GROUPON at The Ridge for a girl's weekend in February- complete with over $300 in treatments at The Ridge Spa. 5 days before our reservation, my girlfriend has a death in her immediate family . I called the hotel to re-book for another night. Front desk person stated that because this was book...

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3Thank Kristine G
tbaior, General Manager at The Ridge Hotel, responded to this review

Kristine G, Thank you for taking the time to share your experience. I'm glad we had a chance to discuss your stay and I believe based on our conversation that you understand the Hotel's dedication to our guests. I wish things would have gone more favorably for you. Sincerely, Todd B

Reviewed 4 weeks ago

The property itself is beautiful. When you walk in, you see a very open, modern looking lobby and the front desk staff was very friendly and welcoming. There was a large wedding happening during our visit and our room was adjacent to what appeared to be the gathering place for guests between the ceremony and reception, and it was very...

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Thank LuckBeALacey
tbaior, General Manager at The Ridge Hotel, responded to this review

LuckBeALacey, Thank you for sharing your comments regarding your recent stay at The Ridge. We're glad you enjoyed your stay. We hope to see you again in the near future. We have some great Spring Spa specials. Please see our website for details. Best Regards, Todd B.

Brooklyn, New York
Reviewed 22 February 2017

The renovations of the Ridge Hotel are utterly breathtaking. Very elegant and pleasant décor surrounds you immediately when you enter. The attention to detail not only in the renovation, but in the staff as well - will have you wanting to come back. The cocktails at Crafted Americana were unique and visually appealing, served by a well mannered and friendly...

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Thank marie232017
tbaior, General Manager at The Ridge Hotel, responded to this review

marie232017, We're pleased that you enjoyed your stay at the Ridge. Thank you for taking the time to share your experience. We hope to see you soon. Best Regards, Todd B

Antioch, Illinois
Reviewed 21 February 2017

I've stayed here before and after the renovations - very nice! Comfortable and pleasant decor and the employees are always nice. I love the outside pool/bar area as well as the big fireplace! Super comfy beds. Different dining options are nice too. It's outside of Lake Geneva so you'll need a car.

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Thank wisbo77
tbaior, General Manager at The Ridge Hotel, responded to this review

wisbo77, Thank you for your continued support. We really appreciate it. We look forward to seeing you again soon! Tip: Ask about our complimentary shuttle service in the future. All the Best, Todd B.

Reviewed 20 February 2017 via mobile

Stayed in large suite. Loved it, fixtures updated and bathrooms. Fireplace keeps rooms hot. Wish there was a cook top in the room. The Americana resturant has great food and huge wine selection. Check in was a breeze.

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Thank Michael B
tbaior, General Manager at The Ridge Hotel, responded to this review

Michael B, Thank you for taking the time to share your comments. We're glad you enjoyed your stay at The Ridge. Our wine list will only get bigger...thanks for noticing. Regards, Todd B

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Amenities

Highlights
  • Room Service
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
Official Description (provided by the hotel)
Sleek and edgy with a twist of Wisconsin tradition, the 146-room Ridge Hotel delivers a new take on Lake Geneva with its multi-million-dollar 2016 contemporary redesign, including a welcoming tech-savvy lobby, smart and sumptuous new Crafted Americana restaurant and perky bean + vine coffee and wine bar. Recent upgrades also include the poolside BAR 55 on the property’s sprawling veranda with 12’ fire feature, outdoor lounge and picturesque shoreline views. Formerly known as Geneva Ridge Resort, The Ridge Hotel is located just off the tourist track some four miles from downtown Lake Geneva, making The Ridge your perfect base camp for watery adventures, championship golf and retail therapy. Parked along the shores of secluded Lake Como and the award-winning Geneva National Golf Club, The Ridge offers exclusive golf rates and packages, an onsite salon & spa, indoor pool & sauna, and 10,000 square feet of versatile event space for weddings, corporate retreats, golf outings and group travel. In addition to its engaging social calendar with live weekend entertainment, The Ridge is home to nature trails, complimentary bicycles, an indoor pool and a seasonal onsite ice skating rink as well as nearby boat and paddleboard rentals, cruises, fishing charters, beaches and parasailing. Come experience the latest – and only contemporary – transformation in Lake Geneva. Come experience The Ridge Hotel. ... more   less 

Additional Information about The Ridge Hotel

Address: W4240 State Road 50, Lake Geneva, WI 53147-3422 (Formerly Lodge at Geneva Ridge)
Region: United States > Wisconsin > Lake Geneva
Price Range: €120 - €247 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Ridge Hotel 3*
Number of rooms: 146
Reservation Options:
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Also Known As:
Lodge At Geneva Ridge Hotel Lake Geneva
Hotel At Geneva Ridge
Hotel Style:
#3 Spa Hotel in Lake Geneva
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Questions & Answers

Here's what travellers have asked, with answers from The Ridge Hotel staff and other travellers.
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Questions? Get answers from The Ridge Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lake views were very pretty”
 of 5 bubbles christinemichele2017, 28 Mar 2017 | Read review
“We checked in on a Thursday and was able to get a requested room. Fri/Sat are busy and specific room requests may not be available.”
 of 5 bubbles gfbrunt, 20 Mar 2017 | Read review
“I highly recommend 'lake view' rooms.”
 of 5 bubbles btownsend3608, 20 Mar 2017 | Read review
“Outstanding property; lackluster rooms”
 of 5 bubbles 577richz, 19 Feb 2017 | Read review
“A few miles away from town. They have a free shuttle service and uber is available.”
 of 5 bubbles 548rickj, 12 Feb 2017 | Read review
5 of 5