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The Ridge Hotel

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Traveller (61)
Room & Suite (244)
Dining (38)
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Overview
  • Excellent57%
  • Very good21%
  • Average14%
  • Poor4%
  • Terrible4%
Travellers talk about
“outdoor bar”(32 reviews)
“the bean”(7 reviews)
“coffee bar”(11 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
3 Star Hotel
All hotel details
Additional information
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Reviews (547)
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546 results
Traveller rating
301
118
78
27
22
Traveller type
Time of year
LanguageEnglish
301
118
78
27
22
Show reviews that mention
All reviewsoutdoor barthe beancoffee barfire pithotel is beautifulsteam roomwilliams baylake comogreat place to staygreat amenitiesrooms are nicehot tubclose to downtownget awaygolf courseamericanacrafted
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1 - 5 of 546 reviews
Reviewed 3 days ago

Let me start by saying i had to call on my way driving from Chicago. The girl who was helping me totally had me going the wrong direction for about 25 miles. We get there and check in. From the lobby perspective it looks very...More

Thank superbadgrl
Response from tbaior, General Manager at The Ridge HotelResponded 2 days ago

superbadgrl, Thanks for sharing your comments. We will discuss internally as a team so that we can provide a better experience in the future. Sincerely, Todd B

Hotel's Favourite
Reviewed 30 April 2018 via mobile

Loved everything! Staff was friendly, room was great! Stopped at the Lounge for live music and it was a fun atmosphere. We didn’t order any food from the restaurant / bar but others did and the food looked amazing and it seemed to be enjoyed!...More

Thank MelanieD984
Response from tbaior, General Manager at The Ridge HotelResponded 6 May 2018

Thank you for sharing your comments. We're glad you enjoyed your time at The Ridge. Best, Todd B

A TripAdvisor Member
1
Reviewed 4 days ago

Great Friday night fish fry. The bridal suite is big - the other rooms are fine but smallish.Friendly, helpful staff, very attractive decor. Excellent private dining at The Crafted Dining room. Nice coffee shop. noisy air conditioning unit. comfortable mattress, pillows, and quilt. In our...More

Review collected in partnership with this hotel
Thank A TripAdvisor Member
Response from tbaior, General Manager at The Ridge HotelResponded 2 days ago

Thank you for taking the time to share your experience at The Ridge. We're glad you enjoyed your stay with us and hope to see you again in the near future. Best Regards, Todd B

Reviewed 1 week ago

We only stayed 1 night with the deal through Groupon. The place was beautiful and clean. Kids spent good amount of time in the indoor pool. Room was clean. Good atmosphere overall. Front desk was pleasant and let me checked in a little earlier.

Thank chain2512
Response from tbaior, General Manager at The Ridge HotelResponded 4 days ago

chain2512, Thank you for taking the time to share your comments. We're glad your family enjoyed their time at The Ridge. Best, Todd B

Reviewed 1 week ago

Was never here before went for a wedding was awesome!! Beautiful outside patio and bar!!! Food was good, friendly staff, great location!! Oh one other thing that was really nice, the hotel has a shuttle that will take you into town!! Awesomeness 😊

Review collected in partnership with this hotel
Thank maryjeank57
Response from tbaior, General Manager at The Ridge HotelResponded 4 days ago

Thanks for sharing your comments! We're pleased to hear you enjoyed the weekend at The Ridge. All the Best, Todd B

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Spa
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Shuttle Bus Service
Room Service
Meeting Rooms
Business Centre with Internet Access
Banquet Room
Multilingual Staff
Conference Facilities
Children Activities (Kid / Family Friendly)
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Spa
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$147 - US$335 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Lake Geneva
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$147 - US$335 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Lake Geneva
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (61)
Room & Suite (244)
Dining (38)
Pool & Beach (27)
Business Centre & Event Rooms (10)
Amenities (2)
Questions & Answers
Ask a question
kvman
6 November 2017|
Answer
Response from Randy F | Reviewed this property |
Sorry, we were there in October. I suggest you contact the hotel. They are very cooperative.
0
Votes
Tracy B
21 September 2017|
Answer
Response from accountspayable a | Property representative |
The beach at Williams Bay, about 5 minutes from the Ridge, is open at this time. They have not yet posted a closure date.
0
Votes
Room Tips
"The rooms with the best view are also likely to hear the band at the outside bar."
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"Ask for a room that faces the back of the property to avoid having a parking lot view."
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"Best room is at another resort! $$$ resort fee with no ameneties"
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"We like the lake view first floor room they are right by the pool, but property not that huge to have any..."
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