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Grand Geneva Resort & Spa

2,260 reviews
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Traveller (416)
Room & Suite (460)
Pool & Beach (61)
Overview
  • Excellent62%
  • Very good20%
  • Average9%
  • Poor5%
  • Terrible4%
Travellers talk about
“chop house”(322 reviews)
“golf course”(290 reviews)
“grand geneva”(866 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,260)Write a Review
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1,343
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821 - 825 of 2,250 reviews
Reviewed 20 January 2015

My friend and I went to the Grand Geneva for an overnight spa getaway. The hotel is gorgeous and the amenities were perfection! We took advance of the spa and fitness center. It was great. Everyone was friendly and it was spotless! All the services...More

Thank anthony w
Response from Tom M, General Manager at Grand Geneva Resort & SpaResponded 26 January 2015

Thank you so much for this 5 star review! I am happy to hear that you and your friend had such a great trip and were able to experience the buffets at the Grand Cafe. Thank you again and hope to see you soon. Best,...More

Reviewed 20 January 2015

If you are looking for a place to get away from everything and relax, this is the place. The grounds are beautiful, the service wonderful, and the spa is first rate. You are also close enough to town that within a few minutes you can...More

Thank AJLIllinois
Reviewed 19 January 2015

I was there for a meeting last week and spent the evening in one of their fantastic rooms. The room was very clean, the food during the meeting was some of the best hotel food I've had, and front desk staff was very friendly. I...More

Thank AV0224
Response from Tom M, General Manager at Grand Geneva Resort & SpaResponded 26 January 2015

Thank you for all of the compliments! I am glad to hear that your stay for your meeting went smoothly and that you got to try out some of our dining options. We look forward to hosting you and your family again soon. Best, Tom...More

Reviewed 18 January 2015

The property is beautiful and the room was very comfortable. Every staff person was beyond helpful and courteous and there are tons of amenities. I had a massage at the spa and the therapist was very attentive and kind and took great care of me....More

Thank LuckBeALacey
Response from Tom M, General Manager at Grand Geneva Resort & SpaResponded 26 January 2015

Thank you for your review and compliments. I am happy to hear you enjoyed your time at the Spa, I will be sure to pass your compliments along to the staff. I am sorry to hear about your experience with noise in the hallways. We...More

Reviewed 15 January 2015 via mobile

My wife and I try to make it up at least once a month to truly just relax and eat great food! The chop house truly is one of my favorite places of all time. From the ambiance, food and exceptional service it's a home...More

Thank chefjerry1982
Response from Tom M, General Manager at Grand Geneva Resort & SpaResponded 20 January 2015

Thank you for this 5 star review! I am happy to hear that you were able to enjoy some time away. I am trilled to hear the the ChopHouse is one of your "all time favorites" I will be sure to share this with the...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Golf course
Tennis Court
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$159 - US$319 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Lake Geneva
#2 Romantic Hotel in Lake Geneva
#3 Spa Hotel in Lake Geneva
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$159 - US$319 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Lake Geneva
#2 Romantic Hotel in Lake Geneva
#3 Spa Hotel in Lake Geneva
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (416)
Room & Suite (460)
Pool & Beach (61)
Dining (48)
Amenities (216)
Family and Play Areas (9)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
dbkcar
21 February 2018|
AnswerShow all 5 answers
Response from CoronaOldTown | Reviewed this property |
For best results i would call the hotel; however, this season it is anticipated to last through mid March. mountain top ski area is the area at the resort area- i was there during the summer when we played golf - it was a... More
0
Votes
itvilla
4 August 2017|
AnswerShow all 3 answers
Response from Jim_Mary_Lou_H | Reviewed this property |
Their web site states: Our pet program is designed for dogs only. No other pets are allowed on property. There is a 25lb weight limit restriction.
1
Vote
Sarah W
20 July 2017|
AnswerShow all 2 answers
Response from Linda T | Reviewed this property |
I have not stayed there since the flooding. However, the resort is not actually ON Lake Geneva, so hopefully was not impacted.
1
Vote
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Room Tips
"Rooms above the ground floor would be warmer."
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"Request room near main lobby (bldg. #4 vs. #1), especially during winter, as shorter walk to restaurants..."
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"Rooms can be a long way from main lobby area. hallways confusing. stay close to main building"
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"Seems quiet exept at Timber Lodge"
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