We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Grand Geneva Resort & Spa

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 7 more sites!
Professional photos
Grand Geneva Resort & Spa
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

2,000 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Grand Geneva Resort & Spa
See the most recent reviews
Showing 1,994: English reviews
Madison, Wisconsin
Level Contributor
26 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 2 weeks ago

We had a pleasant stay at this resort, but there were just a few issues. The hotel overall could use some updating. The rooms are clean and comfortable with very small baths. When I go to a place like this for relaxation, there are a few things i'm looking for: 1. service: A - the service overall was very good.... More 

Helpful?
Thank Acjanis
Steve M, General Manager at Grand Geneva Resort & Spa, responded to this review

Thank you for the detailed review of your experience at Grand Geneva Resort. I'm glad you enjoyed the texting service and we were able to address your concerns immediately. I'm thrilled you ate at the restaurants and enjoyed your spa services during your stay. I hope that you will join us during the warmer months next time visiting Lake Geneva.... More 

Champaign, Illinois
Level Contributor
53 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 weeks ago via mobile

I have been to this hotel several times in the past and it is a fantastic getaway for anyone looking to do something on the weekend. Lake Geneva itself is a beautiful city with lots to do and this hotel is right by everything. Easy to find, friendly hotel staff, and lots of amenities are available onsite. I love coming... More 

Helpful?
Thank Allison D
Steve M, General Manager at Grand Geneva Resort & Spa, responded to this review

Thank you Allison for the nice review and kind words. I'm so glad that you enjoyed your room and spa services and have chosen to stay with us so many times while visiting Lake Geneva. Hope to see you on your next trip. Regards, Steve Magnuson, General Manager More 

Evanston
2 reviews
Reviewed 2 weeks ago

Visited both with family and for a date night. Staff is friendly. Property has lots of amenities and easy access to Lake Geneva. Great seafood and steak at the Chop House on property. Only minor drawback is the size of the property that sometimes means long walks.

Helpful?
Thank Rebecca L
Steve M, General Manager at Grand Geneva Resort & Spa, responded to this review

Thank you for the thoughtful review Rebecca. I appreciate the kind words about our staff, amenities and food at Geneva ChopHouse. I hope you will choose us on your next trip to Lake Geneva. Regards, Steve Magnuson, General Manager More 

Dekalb, illinois
Level Contributor
44 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 2 weeks ago

The hotel was an old Playboy club designed to follow Frank Loyd Wrights unique style. My only issue was finding an elevator and ice machine close to my room. Ice was easily taken care of by front desk , but for an older person, stairs were a small problem. Nicole (Front Desk ) and Sue ( Concierge ) were great.... More 

Helpful?
Thank copterman64
Steve M, General Manager at Grand Geneva Resort & Spa, responded to this review

Thank you for the wonderful 5 star review. I will pass on your compliments to Sue and Nicole. I am happy to hear you enjoyed the driving route around the lake. Thank you so much for staying with us. Regards, Steve Magnuson More 

Aurora, Illinois
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago via mobile

Exception November warm weather prompted us to go. It was our first time at the resort. I found the grounds clean, the staff professional and nice. The premier room has a lake side view, a beautiful state of the art shower with multiple shower heads and a pillow top bed. The steakhouse while good had a few side items that... More 

Helpful?
1 Thank kookie1938
Steve M, General Manager at Grand Geneva Resort & Spa, responded to this review

I am thrilled to hear you planned an impromptu weather to enjoy the beautiful weather. Thanks so much for choosing Grand Geneva as your place to stay. We look forward to having you come back again soon. Regards, Steve Magnuson More 

Milwaukee, Wisconsin
Level Contributor
8 reviews
4 hotel reviews
Reviewed 3 weeks ago

First time stay at Grand Geneva. Prior to my stay I was talking with someone named Jokita (sp?) She was so nice and professional. I talked to her twice and I had such a great customer service experience with her. One other call I had with a gal named Qu (sp?) the guest service experience was night and day compared... More 

Helpful?
Thank Louise F
Steve M, General Manager at Grand Geneva Resort & Spa, responded to this review

Thanks Louise for all of the feedback on your recent stay. I will pass on your compliments to all of the staff members that helped you out. So happy they helped make your first visit a great one. I do apologize for the experience you had about the early check-in though. Your feedback truly helps us learn and be able... More 

Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 weeks ago

Stayed on a Saturday night checked out Sunday morning. Checked our credit card account and was charged 3.17 on Sunday then again on Monday for 11.15 then again on Tuesday for 21.75. When I called they said it was for snacks consummed, which we had none of. There wasn't 35 dollars worth of snacks in our room. I asked to... More 

Helpful?
Thank jeffreysmith37
Steve M, General Manager at Grand Geneva Resort & Spa, responded to this review

I am very sorry for the inaccurate charge placed on your account. If it has not been removed to your satisfaction please reach out to us at info@grandgeneva.com, and we will gladly remove the inaccurate charge. If you are ever missing any bathroom amenities in the future, we would be happy to bring any to your room. I am sorry... More 

Darien, Illinois, United States
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 weeks ago

Gorgeous colors this time of year, Probably even better mid-October. Attentive personnel. Beautiful lobby. Word of warning: if you check in with one credit card, but want to pay the balance with a different one, or split the bill with someone, you're going to have a difficult time doing that.

Helpful?
1 Thank Carol J
Steve M, General Manager at Grand Geneva Resort & Spa, responded to this review

I am so happy to hear you enjoyed the fall colors at the resort. It was a beautiful Autumn this year. I am sorry for the inconvenience you experienced at checkout. I will look into that with my team to see how we can make faster the next time. Thanks so much for sharing your feedback with us. It is... More 

Chicago
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

The Grand Geneva just gets better. We visit often, but went back this time for an adult "Big Chill" weekend. We've been doing it for years. The property, service and staff were even better than last time. Also, the lakeview junior suite was gorgeous and had a fireplace, which was just perfect to burn off the Autumn chill. Keep up... More 

Helpful?
Thank RPMChicago
Steve M, General Manager at Grand Geneva Resort & Spa, responded to this review

Thanks for your wonderful feedback and the 5 star review. I am so happy to you hear you have stayed with us many times and enjoyed the service yet again. Thanks for taking the time to share your feedback. We look forward to the next time you can visit again! Regards, Steve Magnuson More 

Milwaukee, Wisconsin
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

Although the Timber Lodge #7 where we stayed was updated and very clean, two things would prevent us from booking there again. Our room had two FULL size beds rather than queen size and no top sheets or bedspreads are used. They prefer the "European" method which means the comforter cover is changed daily. Nice, but way too warm for... More 

Helpful?
1 Thank Womansclub16
Steve M, General Manager at Grand Geneva Resort & Spa, responded to this review

I do apologize that we are communicating under these circumstances. You are correct that we use the European method for making our beds. Next time, simply call the front desk and request a top sheet. We would be happy to supply one to your room. I hope that you will consider staying with us on a future trip to Lake... More 

1,113 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (349)
Viewed
View from Room (40)
Viewed
Hotel & Grounds (79)
Viewed
Bathroom (9)
Viewed
Pool/Beach Area (26)
Viewed
Business Centre/Function Rooms (3)
Viewed
Room/Suite (52)
Viewed
Dining (15)
Viewed
Family/Play Areas (6)
Viewed
2:55
Videos (1)
Viewed
Other (118)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (715)
Viewed
Amenities (216)
Viewed
Deluxe Double Full Room (71)
Viewed
Deluxe King Room (77)
Viewed
Executive Suite (104)
Viewed
Indoor Pool (14)
Viewed
Junior Suite (90)
Viewed
Olympic Pool (5)
Viewed
Outdoor Pool (14)
Viewed
Dining (30)
Viewed
The Hotel (94)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (49)
Viewed
Hotel & Grounds (9)
Viewed
Pool/Beach Area (2)
Viewed
Business Centre/Function Rooms (4)
Viewed
Room/Suite (8)
Viewed
View from Room (1)
Viewed
Dining (1)
Viewed
Other (24)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Lake Geneva hotels
1.0 km away
Timber Ridge Lodge & Waterpark
5.8 km away
Geneva Inn
Geneva Inn
#1 of 15 in Lake Geneva
407 reviews
9.0 km away
The Ridge Hotel
The Ridge Hotel
#10 of 15 in Lake Geneva
97 reviews
Show Prices
Show Prices
Show Prices
3.2 km away
Maxwell Mansion
Maxwell Mansion
#4 of 15 in Lake Geneva
152 reviews
3.2 km away
Cove of Lake Geneva
Cove of Lake Geneva
#11 of 15 in Lake Geneva
503 reviews
3.3 km away
Baker House Hotel
Baker House Hotel
#5 of 15 in Lake Geneva
114 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Grand Geneva® Resort is the place to meet. Whether a corporate meeting, convention or a gathering with friends and family, the endless range of meeting rooms & space and activities will keep everyone engaged. Conveniently located between Chicago and Milwaukee, there is so much to do at Lake Geneva’s only four diamond resort.Corporate travelers and families alike will find what they need to re-focus, relax or rev-up. With over 62,000 square feet of banquet space, guests have multiple options to choose from for that important business meeting, church retreat, wedding reception or family vacation. Or take time and enjoy a relaxing experience at the newly renovated WELL Spa or one of many dining options, while an indoor waterpark and kid’s program offer the excitement kids crave. Enjoy a group bonfire at the horse stables, a fast plunge down a ski hill, a serene walk through the trails or a drive down a fairway on two championship golf courses – all situated on Grand Geneva’s seemingly endless acres.No matter your reason for meeting….it’s all here in one Grand location in Lake Geneva, Wisconsin. ... more   less 

Additional Information about Grand Geneva Resort & Spa

Address: 7036 Grand Geneva Way, at Hwys 50 East & 12, Lake Geneva, WI 53147
Region: United States > Wisconsin > Lake Geneva
Price Range: €152 - €246 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Geneva Resort & Spa 4*
Number of rooms: 355
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Groupon, Orbitz, Expedia, Priceline, HotelQuickly, Travelocity, Hotels.com, Odigeo and Jetsetter so you can book your Grand Geneva Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Geneva Hotel Lake Geneva
Grand Geneva Resort And Spa
Grand Geneva Lake
Lake Geneva Illinois
Hotel Style:
#1 Family Hotel in Lake Geneva
#2 Romantic Hotel in Lake Geneva
#2 Spa Hotel in Lake Geneva
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Grand Geneva Resort & Spa staff and other travellers.
16 questions
Ask a question

See all questions (16)

Questions? Get answers from Grand Geneva Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay in buildings 4 or 5, they are connected to the main lobby.”
 of 5 bubbles 997eviep, 25 Nov 2016 | Read review
“Ask for a water view. Beautiful way to wake up”
 of 5 bubbles 727geoffreyf, 23 Nov 2016 | Read review
“Upgrade to a Junior Suite”
 of 5 bubbles 463mirandar, 22 Nov 2016 | Read review
“Best views higher floors, but few elevators. Building 5 was beautiful”
 of 5 bubbles copterman64, 13 Nov 2016 | Read review
“Lakeview rooms are terrific. The view is incredible.”
 of 5 bubbles RPMChicago, 2 Nov 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay