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GrandStay Hotel & Suites La Crosse

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GrandStay Hotel & Suites La Crosse
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501 Reviews from our TripAdvisor Community

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There are newer reviews for GrandStay Hotel & Suites La Crosse
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Showing 500: English reviews
Wheeling, Illinois
Reviewed 3 December 2016

A clean hotel, great location, and friendly staff make this a place I will continue to stay at when in La Crosse visiting relatives!! I love the cozy lobby and decor of the rooms. Nice to have a free breakfast too!

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Thank Donna O
Chicago, Illinois
Reviewed 2 December 2016

This is a very homey and comfortable place to stay. The rooms are wonderful...spacious with kitchen facilities, a sitting area, and high end finishes. The beds are comfortable too! We would not stay any other place...

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Thank K8877XVcarolm
Onalaska, Wisconsin
Reviewed 29 November 2016

This hotel deserves an excellent review, clean, friendly front desk staff, accommodating, everything we wanted and more than what we expected!! I would have liked a King bed but this is not a deal breaker by any means. This was a Christmas celebration with the grandkids and they had a blast. I will be back next year for sure.

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Thank _emmyers2
Duluth
Reviewed 28 November 2016

First stay at the Grand Stay. Prior to check-in, I accidently booked a room for the wring date. They immediately corrected the error over the phone. We were very impressed with the suite. Everything was nice and clean, and hotel staff was very helpful and friendly. Rates were very affordable. We will definitely stay here again and recommend this hotel...

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Thank sherinsarah
Prior Lake, Minnesota
Reviewed 15 November 2016

A pleasant experience at Grand Stay La Crosse. We enjoyed the location. Booked because of the breakfast and hot tube. The rooms were spacious and included refrigerator and microwave. The beds were comfortable and bathrooms were nice. The Windows weren't really clean and the cabinets were a little dusty, but overall a good stay.

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Thank janjan3839
Glen Flora
Reviewed 8 November 2016

Need to fix the shower. Floor is soft and rotten Drain Fries were coming out of the drain very gross, We had to put a wash rag over the Drain to keep the flies from coming out of the drain . We will try to stay at other hotels when we are in Lacrosse as we don't need to be...

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Thank martinlS9383AX
Kristina C, General Manager at GrandStay Hotel & Suites La Crosse, responded to this review

Dear martinlS9383AX, I certainly apologize for the experience you and your wife had with us. I absolutely understand how this would be upsetting. We always encourage our guests to notify the Front Desk immediately if they experience any problems so we can find a resolution quickly. We will absolutely investigate this issue and resolve any matter appropriately. With Hospitality, Kristina...

Minnesota
Reviewed 7 November 2016

not your average hotel! Nice, clean and the rooms are big compared to a normal hotel room and nice to be able to sit on a couch and chairs to watch tv instead of bed. Full size fridge it has a stove top but no oven so we were not able to make pizza. They also have a laundry basket...

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Thank Frogger22
Kristina C, General Manager at GrandStay Hotel & Suites La Crosse, responded to this review

Dear Frogger22, Thank you for taking the time to review your experience. I’m pleased you found your suite to be spacious and comfortable. Although we do not have ovens in the guest suites we do have a pizza maker in our Breakfast Area that is available in the afternoons and evenings. We hope to see you again! With Hospitality, Kristina...

West Bend
Reviewed 3 November 2016

A very nice, clean quiet hotel. I liked the accommodations and would stay here again. Good location near downtown. Was in a n area that I felt safe. They offered the typical hotel hot breakfast items. Breakfast was in a beautiful area, the eggs were extremely over cooked.

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Thank T5427YOjanet
Tomah
Reviewed 1 November 2016

Staff was friendly, but the room was subpar. We've stayed in other hotels for less money and had a much better experience. There were cobwebs on the ceilings, countertops were sticky, bathroom floor was not clean to my satisfaction. The continental breakfast was inedible. Overall not an enjoyable stay.

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Thank firewood3510
Kristina C, General Manager at GrandStay Hotel & Suites La Crosse, responded to this review

Dear firewood3510, I certainly apologize that you did not enjoy your experience with us. I will share your comments with the housekeeping team as cleanliness is a top priority. I’m also sorry you found the breakfast to be inedible. We are always open to suggestions to add to our fresh fruit offerings, oatmeal bar, waffles, hot items, yogurts and pastries....

Green Bay
Reviewed 31 October 2016

Very friendly staff. They gave us good tips on places to eat within walking distance. The location was close to our conference and easy to get to. The river view park was worth exploring, including the gardens just south and behind the hotel.

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Thank H6869PWleah

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Located in downtown La Crosse our all suite hotel combines the comforts of home with the services of a grand hotel. Free WIFI, parking and Grand Start Breakfast included in all rates. ... more   less 

Additional Information about GrandStay Hotel & Suites La Crosse

Address: 525 Front St N, La Crosse, WI 54601-3277
Region: United States > Wisconsin > La Crosse
Price Range: €114 - €163 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — GrandStay Hotel & Suites La Crosse 2.5*
Number of rooms: 55
Reservation Options:
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Also Known As:
Grandstay Residential Hotel La Crosse
Grandstay Hotel La Crosse
Hotel Style:
#2 Business Hotel in La Crosse
#2 Family Hotel in La Crosse
#4 Romantic Hotel in La Crosse
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Questions & Answers

Here's what travellers have asked, with answers from GrandStay Hotel & Suites La Crosse staff and other travellers.
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Questions? Get answers from GrandStay Hotel & Suites La Crosse staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great kitchenette that would help those looking to be a bit more cost effective when traveling”
juliamB8451ET, 23 Oct 2016 | Read review
“Ask for a room away from the front of hotel”
SaundraPlover, 18 Jun 2016 | Read review
“top floor away from the elevator is perfect”
Jkalies, 20 Apr 2016 | Read review
“The open staircase in the lobby leads directly to the second floor. No need to ever use the elevator if you stay on the second floor.”
bsjdsc, 6 Apr 2016 | Read review
“Room 410 is great. The vaulted ceiling makes it more spacious.”
mlallen23, 14 Oct 2015 | Read review
5 of 5