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Holiday Inn Hotel & Suites La Crosse

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246 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Hotel & Suites La Crosse
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Showing 244: English reviews
Texas
Reviewed 25 August 2016 via mobile

Of COURSE it's "just a hotel", but it's convenient, clean and staffed with friendly people. I'd go back in a heartbeat! We had a King Suite. Furnishings are beautiful (I NEED one of their reading lamps!) The ONLY downside was the parking. If you're visiting the LaCrosse area, I'd definitely recommend it!

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Helpful?
Thank KOSTx
Management response:

Thank you so much for all of your kind words regarding your recent stay with us here at the Holiday Inn & Suites in Downtown La Crosse. We are very proud of our newly renovated rooms! Our parking is tight due to our downtown location, but rest assured there is a space for every guestroom in the ramp, connected to...

Green Bay, Wisconsin
Reviewed 23 August 2016 via mobile

We stayed here for a trip downtown to go to shops, see the lights and go out downtown. The staff was super friendly, and the room was very spacious and clean. Being only steps from the pearl and the bars, it is in a prime location that can't be beat. Will definitely come here year after year!

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Helpful?
Thank hoffma24
Management response:

Thank you so much for all of your kind words regarding your recent stay at Holiday Inn & Suites in Downtown La Crosse. You are so right, we are in a prime location that can't be beat. We look forward to having you stay with us year after year. Best Wishes!

Manitowoc, Wisconsin
Reviewed 18 August 2016

We stopped here with no reservation on our anniversary trip. The check in was great. The female on duty was more than pleasant and helpful. The room however (#205), not so nice. The bathroom door didn't close completely, the toilet ran constantly and the tub didn't drain during the shower. The location was excellent, right in the mix of downtown...

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Helpful?
Thank Go_to_AZ
Management response:

Thank you so much for your feedback regarding your recent stay with us at Holiday Inn & Suites in Downtown La Crosse. We appreciate your kind words about our staff & our great location. We are looking into all of the issues you mentioned in the room you stayed in, to ensure they are all addressed immediately. Please come back...

Reviewed 12 August 2016 via mobile

Our check in was smooth and quick, the front staff was very very polite and helpful. I like things simple and clean and this fits the bill. They are almost finished with a big renovation which is super nice. It is pricey but the location is AWESOME! I highly recommend it.

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Helpful?
Thank glenna b
GMHolidayInnLaCrosse, General Manager at Holiday Inn Hotel & Suites La Crosse, responded to this review

Thanks for your feedback, Glenna B! We appreciate your comments about our nearly completed remodel. We are so thrilled that you enjoyed it as much as we do! We look forward to having you visit us again next time. -Emilee Mielke, GM

Michigan
Reviewed 27 July 2016

This hotel was under renovation during my visit, so my experience will reflect that. The reservation process was easy over the phone; however, I was not informed that the hotel would be under renovations while I was there. The front desk staff did the best they could during check-in, given that we had to shout at each other over the...

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Helpful?
Thank StreamGrl
GMHolidayInnLaCrosse, General Manager at Holiday Inn Hotel & Suites La Crosse, responded to this review

Thank you for taking the time to review your stay with us! We appreciate your comments on both the positive and negative aspects of your stay, so we can strive to improve for your next visit. We look forward to seeing you again next time you visit La Crosse!

Eau Claire, Wisconsin
Reviewed 26 July 2016

What a joke! I understand that they are renovating the hotel. They posted signs EVERYWHERE to remind you. Given the price (we paid $189/night!), I would have at least expected the services provided to be exceptional. This was not the case! When we were awaiting check-in, the front desk staff were all frazzled, slow and incompetent. The elevators were not...

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Helpful?
1Thank bmama356
GMHolidayInnLaCrosse, General Manager at Holiday Inn Hotel & Suites La Crosse, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.

Racine, Wisconsin
Reviewed 25 July 2016

Although the building is under renovation, we were very satisfied with our stay. The location is wonderful for night life. Lots of bars and restaurants in the area. The front desk staff were friendly and professional. I watched them deal with a difficult traveler and they were nothing but nice. We had a King Suite and it was fantastic. Very...

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Helpful?
Thank Nasha1229
GMHolidayInnLaCrosse, General Manager at Holiday Inn Hotel & Suites La Crosse, responded to this review

Great to hear! Thanks for letting us know! Our motto is to keep the joy in travel, and sounds like we achieved that during your stay. We appreciate your comments and look forward to serving you again in the future!

Central Wisconsin
Reviewed 24 July 2016 via mobile

$140 after taxes during the week, and while under construction? The room is decorated nice but they should really clean the cracks and crevices once in a while, and consider washing the windows. My rate was actually to be $116 (+14ish in taxes), but selected the breakfast option $10 when I booked online. When I checked in they told me...

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Helpful?
Thank JIMNBARB
GMHolidayInnLaCrosse, General Manager at Holiday Inn Hotel & Suites La Crosse, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

Sheboygan Falls, Wisconsin
Reviewed 19 July 2016

Great location right in the heart of downtown LaCrosse but they are under contruction and you will have to park at the garage next door. It had the worst internet access I've had in years so don't plan on getting any work done if you need to be on line. Very average rooms with contruction and basically no internet so...

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Helpful?
Thank Matt P
GMHolidayInnLaCrosse, General Manager at Holiday Inn Hotel & Suites La Crosse, responded to this review

Thank you for your feedback. We understand and apologize for the inconvenience caused by the construction. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We also are in the process of switching internet providers to ensure our guests have the best connectivity possible during their stays. We hope for the...

Champlin, United States
Reviewed 14 July 2016

Great location in the historic downtown area of Lacrosse. Do not have to drive to and from a bar. We did not like that there was not any comment about remodeling construction within the building. The staff was very accommodating in making sure our room was further away from the heaviest of the construction going on within the building, I...

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Helpful?
Thank Douglas T
GMHolidayInnLaCrosse, General Manager at Holiday Inn Hotel & Suites La Crosse, responded to this review

Thank you for taking the time to review our hotel online! We appreciate your feedback and hope that we'll have a chance to accommodate you again in the future, once our renovations are complete!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to The Holiday Inn Hotel & Suites - LaCrosse. We are proud to offer a non-smoking environment in all our guest rooms. A great night's sleep is ensured on our new Simmons Plush Beautyrest World Class mattresses in our NEWLY RENOVATED hotel. The Holiday Inn Hotel & Suites is located 1 block east of the Mississippi River, in the heart of historic downtown La Crosse. The Holiday Inn Hotel & Suites has 114 rooms with free high-speed wireless Internet access, and 27 inch TVs with over 70 cable channels. The Holiday Inn Hotel & Suites - LaCrosse, offers its guests an indoor pool, over-sized whirlpool, fitness center, guest laundry service, and complimentary shuttle service to and from transportation centers & clinics. The hotel also has a lobby business center with wireless Internet access, PC, printer and FAX machine, as well as a 500 sq. ft. meeting room located just off the hotel lobby. Burger Fusion is the Holiday Inn Hotel & Suites' unique restaurant and lounge; open for breakfast, lunch & dinner, Burger Fusion features gourmet burgers, mac n cheese, and shakes. The La Crosse Convention Center directly across the street offers a connecting skywalk. Major medical centers & colleges, Trane Co., City Brewery & our own Oktoberfest, make La Crosse a great destination. ... more   less 

Additional Information about Holiday Inn Hotel & Suites La Crosse

Address: 200 Pearl St, La Crosse, WI 54601-3216
Region: United States > Wisconsin > La Crosse
Price Range: €100 - €200 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites La Crosse 3*
Number of rooms: 114
Reservation Options:
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Also Known As:
Holiday Inn La Crosse Hotel La Crosse
La Crosse Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Hotel & Suites La Crosse staff and other travellers.
1 question
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La Crosse, Wisconsin

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Questions? Get answers from Holiday Inn Hotel & Suites La Crosse staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“check your bill before your leave.”
 of 5 bubbles KudosKompliments, 12 Jan 2017 | Read review
“We were in room 521 & 510. Both rooms were quiet.”
 of 5 bubbles DeniseA72, 3 Dec 2016 | Read review
“Lower rooms might have better internet”
 of 5 bubbles timetogo132, 12 Oct 2016 | Read review
“Check for construction first and find out if rooms available away from it.”
 of 5 bubbles 25douglast, 14 Jul 2016 | Read review
“Higher floors on west side give you a sunset view, and (maybe) a water view.”
 of 5 bubbles DC_Fanatic, 12 Jul 2016 | Read review
5 of 5