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Hampton Inn & Suites Grafton

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357 Reviews from our TripAdvisor Community

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Showing 353: English reviews
Green Bay, Wisconsin
Reviewed 13 September 2016

System was down, therefore they did not offer anyone a place to change for the wedding. Nor did they contact anyone of this( they had people's emails). Breakfast was not good, cold, burnt and not enough help for a Sold out night.

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Helpful?
1Thank johnsS6049CR
Misty K, General Manager at Hampton Inn & Suites Grafton, responded to this review

Dear johnsS6049CR I appreciate the review of your recent stay at our hotel. I'm sorry that you received a poor level of service; this is not the Hampton norm as our goal is Satisfaction Guaranteed. I have addressed these issues with our staff. The next time you are in the area we would love to have you come back and...

St Joseph, Michigan
Reviewed 12 September 2016

Everyone has eaten comfort food during a rough time in life. My dear sweet mother in law of thirty years passed away at age 86. We came to Grafton for the funeral and we experienced a "comfort stay." From the hot tub warmth to the fresh coffee to the topnotch room accomodations...everything at Hampton-Grafton allowed us to grieve with comfortable...

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1Thank JonBende
Highland Park
Reviewed 6 September 2016

Overall we had a good experience at this hotel. We found it to be a bit pricey, but we booked late for a holiday weekend. Staff was professional, lobby is attractive, complimentary breakfast included a variety of hot and cold foods. Room was comfortable and clean. We had an elephant above us, so you might want to request top floor...

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Thank Laurie M
Victoria, Canada
Reviewed 5 September 2016

Would have liked a lounge or a snack bar. And if you do stay here....ask for a room that faces the parking lot. Did not sleep well facing the I43 with traffic rushing by at all hours of the day and night. A little dissappointng as front desk staff did not know the area very well so were unable to...

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Thank Yvonne V
United States
Reviewed 5 September 2016

Very bad hotel, would not stay there again. I would not stay there again even if I had to travel a longer distance away from the work location. I was very disappointed about the responsiveness of the staff to my disinfection and specific complaint that could have been easily remedied.

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Helpful?
1Thank Susan V
Misty K, General Manager at Hampton Inn & Suites Grafton, responded to this review

Dear Susan V, We are sorry we were not able to provide you with a better quality of service. This is not typical of our usual Hamptonality and welcoming staff, and we are always looking for ways to improve our customer experience. We try hard to make sure all of our guests have a great stay as we are all...

Atlanta, United States
Reviewed 1 August 2016

probably the most comfortable bed i've slept in at a hampton inn - was like a heavenly bed at the westin! this was a nice, new hotel.. clean and had everything we needed at a decent price. easily accessible from MKE.

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Helpful?
Thank Rhea D
Misty K, General Manager at Hampton Inn & Suites Grafton, responded to this review

Rhea D, Thank you for taking the time to review our hotel and for your kind words. I am delighted that you have a comfortable night of sleep with us! We hope to see you again on your next trip to the Milwaukee area. Sincerely, Misty Kingsley General Manager

Atlanta, Georgia
Reviewed 1 August 2016

Walked in at 3 in the afternoon, no one was at the front desk. We waited around for 20 minutes before the attendant showed up. Once she was there, she was quite pleasant, but the wait was annoying. The rooms and common areas are clean, but are definitely showing their age.

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Helpful?
Thank Kelly S
Misty K, General Manager at Hampton Inn & Suites Grafton, responded to this review

Kelly S, Thank you for your business. I am sorry that you had to wait while the front desk clerk assisted another guest, however I am happy to read that the clerk embodied the "Hampton" spirit for which we have become known. We hope to be your "home away from home" on your next visit to the Grafton area. Sincerely,...

Grafton WI, United States
Reviewed 31 July 2016

Hotel is conveniently located off 43 and great restaurants in the area. Staff are very friendly including Carolyn at the Front Desk. Carolyn is always helpful, friendly and welcoming! I will be stating at this Hampton location again when visiting Grafton!

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Helpful?
Thank Michael H
Misty K, General Manager at Hampton Inn & Suites Grafton, responded to this review

Michael H, Thank you for your glowing review. Please be assured that your comments have been shared with our entire team. We look forward to your next visit! Sincerely, Misty Kingsley General Manager

Colfax, Wisconsin
Reviewed 28 July 2016

I stayed here for 2 nights. The room had 2 comfortable queen beds. rooms were very clean. nice pool and a very nice breakfast. Very good location near the interstate and lots of shopping and restaurants. I would recommend this hotel for someone looking for a nice and clean place to stay

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Helpful?
Thank nancy85fun
Misty K, General Manager at Hampton Inn & Suites Grafton, responded to this review

nancy85fun, Thank you! We are delighted that you enjoyed your stay and look forward to serving your lodging needs at our Hilton family portfolio of hotels. Sincerely, Misty Kingsley General Manager

Chicago, Illinois
Reviewed 27 July 2016

Good quality and price for the accommodates. Location was accessible by major expressways. Rooms were spacious and comfortable. Pool is indoor and small. Fitness Center was adequate. Breakfast average and plentiful

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Helpful?
Thank J4936LJmichaelk
Misty K, General Manager at Hampton Inn & Suites Grafton, responded to this review

J4936LJmichaelk, Thank you for taking the time to review our hotel. I am happy that you enjoyed your stay with us. We hope to serve your lodging needs on your next trip to Grafton. Sincerely, Misty Kingsley General Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hampton Inn & Suites Grafton is the ideal hotel whether you are traveling for business or leisure in Grafton, Wisconsin. The Hampton Inn & Suites Grafton is close to the Milwaukee area and golf courses. Enjoy a free hot breakfast everyday or a free Hampton On The Run Breakfast Bag, Monday through Friday, for even more convenience during your stay. Each Hampton Inn & Suites Grafton hotel room offers amenities and features free high-speed internet for a comfortable stay. ... more   less 

Additional Information about Hampton Inn & Suites Grafton

Address: 2633 Washington Street, Grafton, WI 53024
Region: United States > Wisconsin > Grafton
Price Range: €120 - €152 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Grafton 2.5*
Number of rooms: 29
Reservation Options:
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Also Known As:
Hampton Inn & Suites Grafton Hotel Grafton
Hampton Inn And Suites Grafton
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Questions & Answers

Questions? Get answers from Hampton Inn & Suites Grafton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“326 and 426 are very spacious, but most of the other rooms (like 425) were more compact, which made it difficult for three people to share.”
  • 425
  • 425
  • 425
 of 5 bubbles LindsayS105, 14 Sep 2016 | Read review
“stay somewhere else”
 of 5 bubbles Roadweary99, 17 Jun 2016 | Read review
“Rooms on the south side, main level are quiet yet close to amenities.”
 of 5 bubbles FesFam6, 16 Mar 2016 | Read review
“Ask for the side NOT facing the highway”
 of 5 bubbles HampGuy82, 29 Feb 2016 | Read review
“For added silence ensure you get the rooms opposite the interstate highway.”
 of 5 bubbles global_traveler64, 4 Feb 2016 | Read review
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