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The 5 things I review and give stars for are:
cleanliness of public spaces - earned!
room cleanliness - earned!
Comfortable HVAC - earned!
Bathroom - earned!
Bed - no dice
Clean and comfortable from the entryway through the hallways up the stairs and into...More
The whole place had a dirty smell. It was Christmas eve and I did not expect the red carpet. But I did ask on the phone if the pool was up and running. I didn't expect the pool to be freezing, and the Jacuzzi to...More
We were going to the fireside Christmas show so we booked our hotel reservation here. On arrival staff had our reservation ready. We checked in and went to the room. It was a little cool so we turned up the heat. It warmed quickly. The...More
Do Not Stay Here....greeted at the front dest with zero respect, no computer system, no reservation as we booked in a room block for a wedding months in advance. Only had 1st names for reservations and was front desk was extremely rude. Rooms were disgusting,...More
Coffee pot was not cleaned in weeks, if not months, there was green mold floating on the coffee in the carafe and mold in the filter basket. Wish I could download the photos I took. The windows were not clean, there were fingerprints all over.