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Abbey Resort & Spa

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Abbey Resort & Spa
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1,009 Reviews from our TripAdvisor Community

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Showing 1,008: English reviews
Jackson, Wisconsin
Reviewed 26 March 2015

All rooms open to common balconies. All up to date an nice. Good food, but pricey. I would like to return during warmer weather some time, but would eat off-site. Gorgeous property outside. Loved the little touch of having free smores to make over the outdoor fire!

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Helpful?
Thank Beth S
Sara S, Guest Relations Manager at Abbey Resort & Spa, responded to this review

Beth S, Thank you for your five-star review and you kind comments about our resort and grounds. We look forward to welcoming you back again! Kind regards, Sara Schmitz Guest relations

Illinois City, Illinois
Reviewed 25 March 2015

We have stayed here many times and always enjoy it. This is the first time staying at the Abbey in March. It was so relaxing. I thoroughly enjoyed the spa. I don't think there is anything more relaxing than the spa pool. The whole area is just soothing. I used the fitness center each day and appreciated the availability. We...

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Thank Illinois1
Sara S, Guest Relations Manager at Abbey Resort & Spa, responded to this review

Illinois1, Thank you for your five star review and your repeat business. We are delighted to read that The Abbey continues to be a great getaway for you. We also appreciate you naming those staff members who went above and beyond, We look forward to welcoming you back again soon, Kind regards, Sara Schmitz Guest relations manager

Schaumburg, Illinois
Reviewed 24 March 2015 via mobile

My wife scheduled this trip through groupon - and the fact that it was less than a 90 minute drive from Chicago was very appealing. This was a quick family trip (three kids under 10) for spring break. This is the "off season" for the Abbey, and there weren't too many other families there (yeah). I was not impressed by...

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2Thank Weekendgetaway628
Sara S, Guest Relations Manager at Abbey Resort & Spa, responded to this review

Weekendgetaway628, Thank you for your review. I appreciate you taking the time to share feedback from your stay, and also naming the staff members and activities that made a difference during your stay. I do apologize for the issues you encountered with the front desk. Our front desk team is often the first and last impression and we work hard...

Chicago, Illinois
Reviewed 14 March 2015 via mobile

One of our favorite places to stay. Great hotel Great restaurant Great spa. The rooms are decent. The grounds are lovely. The indoor pool is nice, the whirlpool has the strongest jets I have ever experienced. They even have a game room. The spa is just fantastic. Very relaxing, great services, great pool, whirlpool, sauna and steamroom. Keep an eye...

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1Thank xtomx13
Sara S, Guest Relations Manager at Abbey Resort & Spa, responded to this review

Xtomx13, Thank you for your five star review. We appreciate your repeat business and are delighted to read that we continue to exceed your expectations. We look forward to your next stay. Kind regards, Sara Schmitz Guest relations

Bartlett, Illinois
Reviewed 10 March 2015

This was our 4th time staying at the Abbey resort. The rooms are small but nice outdoor areas are very nice. Never had any real issues until this visit. When we checked in the girl could not find our reservation and was basically barking out questions to find it. This is off season and he hotel was half empty so...

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5Thank Mike M
Sara S, Guest Relations Manager at Abbey Resort & Spa, responded to this review

Mike M, Thank you for your review. I am disappointed to read that your stay with us this time was not as positive as previous stays. As a frequent guest to The Abbey, you know that this is not the level of service that we strive to provide . We appreciate you bringing these items to our attention so that...

Oregon, Wisconsin
Reviewed 5 March 2015

My son and I recently stayed at the Abbey and it was wonderful. The rooms were spotless, the staff was very responsive and accommodating, and the food was delicious. We enjoy staying there because there is so much to do. As always, I really enjoyed listening to Tom in the piano bar. Great place, great staff!!!

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1Thank dan s
Sara S, Guest Relations Manager at Abbey Resort & Spa, responded to this review

Dan S Thank you for your five star review. We value our repeat guests and are delighted to read that you once again selected The Abbey for your family getaway and that we once again exceeded your expectations. Thank you for your kind comments about our staff, restaurants and entertainment. We look forward to welcoming you back again soon. Kind...

Chicago
Reviewed 27 February 2015 via mobile

The Abbey is an amazing full service resort. It's very clean, full of fun activities for all ages, and the staff is very accommodating and nice to work with. We planned a group outing and the customer service was outstanding.

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1Thank AdrianneS
Sara S, Guest Relations Manager at Abbey Resort & Spa, responded to this review

AdrianneS, Thank you for your five star review. We appreciate your business and are delighted to read that we exceeded your expectations for your group event. We also appreciate you sharing your kind comments about our staff. We look forward to welcoming you back again soon. Kind regards, Sara Schmitz Guest relations

Gurnee, Illinois
Reviewed 27 February 2015

I've stayed at the Abbey many times. It's a great resort, and they have an awesome spa. If you have kids, it is definitely a great place for kids. Several times, I've asked the resort for some special services, and they have always been willing to accommodate what we have needed. All the people who work there are very friendly...

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Thank Calvin K
Sara S, Guest Relations Manager at Abbey Resort & Spa, responded to this review

Calvin K Thank you for your five star review. We value our repeat guests and appreciate your kind comments about staff, entertainment and amenities. We look forward to welcoming you back! Kind regards, Sara Schmitz Guest relations

Chicago, Illinois
Reviewed 27 February 2015

I love the Abbey. We stay here all the time and I have never been let down. Comfortable beds, nice layout, fun atmosphere. Kids love it here too with the game room and the pool. Always reliable!! You will not be disappointed!

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Thank Debbie H
Sara S, Guest Relations Manager at Abbey Resort & Spa, responded to this review

Debbie H Thank you for your review. We appreciate your repeat business and love reading that we continue to exceed your expectations with each stay. We look forward to welcoming you back again soon. Kind regards, Sara Schmitz Guest relations

Geneseo, Illinois
Reviewed 26 February 2015

My new favorite winter get away. The Abby offers something for everyone. Great game room and indoor pool for kids. Beautifully remodeled lobby and restaurants....casual elegance. Conveniently located on Lake Geneva minutes away from downtown Lake Geneva shopping. While the guys enjoyed ice fishing on Lake Geneva and Lake Delavan I stayed back hoping to get an appointment at the...

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Helpful?
Thank SueVande
Sara S, Guest Relations Manager at Abbey Resort & Spa, responded to this review

SueVande Thank you for your five star review of The Abbey Resort. We we delighted to read that The Abbey has become a family favorite for winter getaways. We look forward to welcoming you back again soon. Kind regards, Sara Schmitz Guest relations

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Escape to the lake at one of the Midwest's most iconic destinations. Whether you are vacationing on a girlfriends' getaway, business retreat, romantic escape or fun filled family vacation, The Abbey Resort brings you the best of the Lake Geneva experience. The Abbey Resort, on the shores of beautiful Lake Geneva, features 90 acres of manicured grounds. This Lake Geneva resort features lodge inspired accommodations with contemporary conveniences and facilities. ... more   less 

Additional Information about Abbey Resort & Spa

Address: 269 Fontana Blvd, Fontana, WI 53125-9604
Region: United States > Wisconsin > Fontana
Price Range: €120 - €252 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Abbey Resort & Spa 3.5*
Number of rooms: 334
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Priceline and Jetsetter so you can book your Abbey Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Abbey Resort And Spa
Abbey Hotel Fontana
Abbey Hotel And Fontana
Abbey Resort And Fontana
Abbey Wisconsin
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Questions & Answers

Here's what travellers have asked, with answers from Abbey Resort & Spa staff and other travellers.
14 questions
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Questions? Get answers from Abbey Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms with a balcony are very nice”
 of 5 bubbles jamietravels2017, 12 Jan 2017 | Read review
“ask for the building that faces the harbor with direct access to walk out on the lawn”
 of 5 bubbles MaryG369, 4 Jan 2017 | Read review
“harbor view”
 of 5 bubbles inguagiatob, 2 Jan 2017 | Read review
“Don't get a room that has a common door to another room. We could hear what the couples were talking about on either side of our room.”
 of 5 bubbles mamarosa1954, 1 Jan 2017 | Read review
“Try to get a room in Building 2 so that you don't have to drive around the resort to get to your room.”
 of 5 bubbles DanJamSackman, 28 Dec 2016 | Read review
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