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Sheraton Milwaukee Brookfield Hotel

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Sheraton Milwaukee Brookfield Hotel
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633 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Milwaukee Brookfield Hotel
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Showing 615: English reviews
Homer Glen, IL
Reviewed 26 August 2013

We stay here every year while traveling for sports. I would like to maintain that the hotel staff is great and willing to do what they can to make you comfortable. They have a nice lounge and there is a restaurant. Problem we had was restaurant hours. We couldn't get any lunch or early dinner (4-5pm) as it was closed...

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Helpful?
Thank CherylhHomerGlen_IL
SheratonMKE, Manager at Sheraton Milwaukee Brookfield Hotel, responded to this review

Hi CherylhHomerGlen_IL Thank you for continually choosing to stay at the Sheraton Milwaukee Brookfield Hotel. I’m elated you enjoyed our friendly and helpful team members. I apologize you were disappointed in our restaurant hours. We do typically close the dining room for a few hours between lunch and dinner, however we have room service available daily between 6am and 11pm....

Sacramento, California
Reviewed 26 August 2013

The room was clean, comfortable and quiet. The crab cakes were delicious. Most importantly was Kelly at Guest Services! She helped make the trip and stay truly delightful! Her prompt and professional customer service skills stood out from other hotels. I look forward to staying at this hotel again for business or leisure. Thank you Kelly and staff for making...

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Helpful?
1Thank Heidi R
Green Bay, Wisconsin
Reviewed 22 August 2013

This hotel is ok. Our room was with 2 doubles beds. Rust in the bathroom. And floor is old looking. Pretty clean, so that is a good feeling. Our room was in the Wisconsin wing, pretty quite. The hot tub was pretty small and to turn it on was on the other side of the pool. The pool area is...

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Helpful?
Thank AmyGB123
SheratonMKE, Manager at Sheraton Milwaukee Brookfield Hotel, responded to this review

Hi AmyGB123, Thank you for staying at the Sheraton Milwaukee Brookfield Hotel. I’m glad you were able to enjoy our clean, comfortable guest rooms. Our last renovation was completed in 2008 and we will be starting our next multimillion dollar renovation in October 2013! Thank you for taking the time to give us your feedback and we hope to welcome...

Houston, Texas
Reviewed 21 August 2013

My family and I stayed at the Sheraton again, as we do every time we are in the area. Once again we had a great stay. The rooms were clean, the people were extremely friendly, and the services were on target. The breakfast had a good selection and was able to feed people who had various dietary restrictions. The morning...

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1Thank aaroniah
Appleton, Wisconsin
Reviewed 20 August 2013

This is a great hotel in a wonderful location. Some of the rooms are in need of a little extra TLC but even with that said the rooms are wonderfully decorated and the beds are comfortable. I will stay here again. The staff is wonderful and the public space is great with places to surf the web in great comfort...

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Helpful?
Thank KAK828
SheratonMKE, Manager at Sheraton Milwaukee Brookfield Hotel, responded to this review

Hi kellkat2, Thank you for choosing to stay at the Sheraton Milwaukee Brookfield Hotel. I’m glad to see you were able to sleep so well on our comfortable Sheraton Sweet Sleeper Beds. I’m also delighted you were able to enjoy our friendly team members and complimentary computers at the Sheraton Link. We will be starting our next multimillion dollar renovation...

Aledo, Illinois
Reviewed 19 August 2013

We were there for a convention. The front desk staff was friendly, but few other staff were and some were plain rude. The room was clean,comfortable and maid service was decent. Elevators were very, very slow...to the point we thought someone might be holding them. The staffing of the restaurant was nonexistent, at least for breakfast. Although we were seated...

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Helpful?
Thank Ed W
SheratonMKE, Manager at Sheraton Milwaukee Brookfield Hotel, responded to this review

Hi Ed W, Thank you for staying at the Sheraton Milwaukee Brookfield Hotel. I’m glad to see you enjoyed our clean and comfortable guestrooms, as well as our friendly Front Desk team members. I apologize for your breakfast experience in our restaurant. This is definitely not the level of service we strive for and is unacceptable. I have already passed...

Minnesota, United States
Reviewed 16 August 2013

I experienced exceptional customer service on my last trip to Sheraton Milwaukee Brookfield Hotel. I had accidentally pre-paid for 3 nights instead of two and even though these pre-paid rates are usually not refundable, they were very kind in listening to what I had done and as a one-time goodwill gesture, they refunded my money for the 3rd un-used night....

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Helpful?
Thank Kendall M
Sheffield, United Kingdom
Reviewed 16 August 2013

The hotel is tired and needs remodelling as does the pricing poliy. I had a room booked for me on the concierge level. The booking was made at rack rate which was about 2x the contracted corporate rate. Before I checked out I asked they adjusted the rate. The front desk claimed no authority and two levels of management then...

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Helpful?
Thank CJMDebyshire
SheratonMKE, Manager at Sheraton Milwaukee Brookfield Hotel, responded to this review

Hi CJMDerbyshire, Thank you for choosing to stay at the Sheraton Milwaukee Brookfield Hotel. I apologize you felt disappointed your corporate rate was unavailable. The rate contracted by your company has non-last room availability. This means, when we are close to selling out, your corporate rate may not be available. When the reservation was made, a confirmation email was sent,...

Atlanta, Georgia
Reviewed 16 August 2013

Had the property been maintained regularly it never would have gotten to this state. I do not normally stay in Sheraton properties, and if this is an indication of their properties overall, never will again. The hotel was booked through a local company for our annual meeting. Obviously for the price. The first day I met a colleague for lunch...

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Helpful?
Thank songfool
SheratonMKE, Manager at Sheraton Milwaukee Brookfield Hotel, responded to this review

Hi songfool, Thank you for staying at the Sheraton Milwaukee Brookfield Hotel. I apologize you felt disappointed by the service in our restaurant. I have passed on your comments to the Food and Beverage Manager for his review. I’m sorry there was a spot on your linens. If you see something unsatisfactory in your guestroom, please let us know! We...

Reviewed 15 August 2013

Good location and easy to get to. Right by mall makes it nice and hotel staff was nice and even recommended a great martini bar that was a nice find. Rooms were clean but hallway seemed a bit noisy. We'll stay again.

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Helpful?
Thank Bricko C
SheratonMKE, Manager at Sheraton Milwaukee Brookfield Hotel, responded to this review

Hi Bricko C. Thank you for choosing to stay at the Sheraton Milwaukee Brookfield Hotel. I’m glad to see you enjoyed our friendly team members and clean rooms. I’m also delighted you found a great martini bar. Our Guest Service Team members are happy to share local gems, when asked. Thanks for taking the time to share your stay. We...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Sheraton Milwaukee Brookfield Hotel is near downtown Milwaukee, Mitchell (MKE) airport, and GE corporate headquarters. Located off I-94, our luxury accommodation has 19,000 sq ft of meeting space. ... more   less 

Additional Information about Sheraton Milwaukee Brookfield Hotel

Address: 375 S. Moorland Road, Brookfield, WI 53005
Region: United States > Wisconsin > Brookfield
Price Range: €93 - €176 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Milwaukee Brookfield Hotel 3.5*
Number of rooms: 389
Reservation Options:
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Also Known As:
Sheraton Brookfield
Sheraton Milwaukee Brookfield
Brookfield Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Milwaukee Brookfield Hotel staff and other travellers.
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4 months ago

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Questions? Get answers from Sheraton Milwaukee Brookfield Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose the room far from elevator hall”
 of 5 bubbles MizuhoK, 11 Mar 2017 | Read review
“Be sure you do not get a room near any internal connecting doors”
 of 5 bubbles T4523CHlisam, 20 Dec 2016 | Read review
“I was on the 3rd floor of 4 and it was very quiet. I would assume the 4th was even better.”
 of 5 bubbles 874DougA, 17 Dec 2016 | Read review
“Plenty of rooms to choose from and they have a second building.”
 of 5 bubbles aaronk346, 31 Oct 2016 | Read review
“wifi is free if you are a high level spg member”
 of 5 bubbles robj5, 29 Sep 2016 | Read review
5 of 5