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The Greenbrier

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The Greenbrier
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2,321 Reviews from our TripAdvisor Community

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Showing 2,317: English reviews
Miami, Florida
Reviewed yesterday NEW

I went to visit the resort specifically to see the secret government bunker and to learn about the History and the tour was definitely worth the time and money and the service all around the Hotel was excellent. If you like Mimosa's on Sunday morning though, note to yourself that alcohol is not served before 1:00 pm so maybe brunch...

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Thank Maria M
Springboro, Ohio
Reviewed 2 days ago NEWvia mobile

Great place. Tons of history. Went there for my wife's birthday. Service excellent. But very pricey. There is a 20% gratuity added. Very high tax. And then the historical fund. 40% total increase it seemed on my bill. $106 happy hour.....the casino was good to me though.

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Thank Doug K
TheGreenbrier, Manager at The Greenbrier, responded to this review

The ladies and Gentlemen of The Greenbrier are pleased to hear you enjoyed your stay with us. The Greenbrier offers a multitude of activities to peak the interest of almost anyone. The experience is enhanced with a five star Spa, exquisite dining options, and elegant Casino club. The world class shopping also includes numerous Greenbrier items so you can return...

Sissonville, West Virginia
Reviewed 2 days ago NEW

Amazing Place! The staff greets you with smiles & are very helpful! The Grounds are amazing, Soooooo Much History in that place! Have Stayed Several times & its always wonderful! My favorite months are May & December. Lots of stuff to do at the Resort & the local town. Great for ALL ages! It is truly one of West Virginia's...

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Thank Dena1972
TheGreenbrier, Manager at The Greenbrier, responded to this review

The Ladies and Gentlemen of The Greenbrier are thrilled to hear how much you enjoyed your stay with us. Thank you for your kind words about both the property and our team members. The Greenbrier offers world class dining, exquisite shopping, a five star Spa, and delicious freshly made chocolates from the Candy Maker shop. Please follow the Greenbrier website...

Reviewed 3 days ago NEW

With our boys grown, with their own families and girlfriends, this Thanksgiving my wife and I found ourselves as a party of two. We decided we would go somewhere special for Thanksgiving. When we settled on a couple of days at The Greenbrier Resort in the Allegheny Mountains of West Virginia, we didn't know how special it was going to...

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Thank Rick S
TheGreenbrier, Manager at The Greenbrier, responded to this review

The Ladies and Gentlemen of The Greenbrier are pleased to hear you enjoyed your stay. In The Greenbrier's 238 year history we have served Presidents and Royalty. Team Greenbrier strives to provide that same treatment to all our Guests. As you mentioned we have numerous activities for everyone on the 10,00 plus acre property. Additionally we offer world class dining...

Columbus, Ohio
Reviewed 6 days ago NEW

I was at the Greenbrier for two nights for a law firm retreat (plus an extra night for fun). We had the Greenbrier Suite which is four private bedrooms around a very large living room, which has a large rooftop patio, and a gorgeous interior hallway. If you like history and classic environs, you will love the Greenbrier. The bedroom...

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Thank Sniper33
TheGreenbrier, Manager at The Greenbrier, responded to this review

The Ladies and Gentlemen of The Greenbrier thank you for your comments. The Greenbrier offers traditional southern hospitality at an unique historic hotel that celebrates the vision of Dorothy Draper's mid 40's design. With 10,000 plus acres of breathtaking mountain property not only do you have a beautiful landscape but activities and amenities for everyone. With accommodations ranging from single...

Woodbridge, Virginia
Reviewed 6 days ago NEW

Went for five days over Thanksgiving. Every single staff member we met greeted us, smiled, and were very helpful. We stayed in the Spring Row Cottages and it was fantastic. Well kept rooms, working and supplied fireplace, 24 hour room service (if you don't feel like going to one of the many fine restaurants on site. Great activities from golf...

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Thank R K
TheGreenbrier, Manager at The Greenbrier, responded to this review

The Ladies and Gentlemen of The Greenbrier thank you for your comments and allowing us to show you our true southern hospitality. The Greenbrier is a full service resort offering many popular activities and the dining choices are endless and sure to please everyone. Please continue to follow The Greenbrier's website for special packages and offers to help you plan...

Washington, District of Columbia, District of Columbia, United States
Reviewed 1 week ago

We called the Bell Captain to retrieve our rental car. When we arrived at the front door thinking our car would be waiting for us, the Bell Captain informed us they lost our car. It was suggested "we" ride around in the shuttle and find our own car they lost!!!! I said no way -- when we return from our...

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1Thank Linda A
TheGreenbrier, Manager at The Greenbrier, responded to this review

The Ladies and Gentlemen of The Greenbrier are saddened to hear of your disappointment concerning you recent stay. The Greenbrier strives to provide an atmosphere where experiences are timeless and memories last forever. We would love the opportunity to discuss with you in person your experience at The Greenbrier and how Team Greenbrier can provide an experience that is above...

Lexington, South Carolina
Reviewed 1 week ago

After friends stayed at the Greenbriar, we had to see it for ourselves. We asked to check on tours and were sent to the main building to inquire. Pulling up to the front door, we asked what to do with out car and were told to leave the keys in it. After learning about a free tour at 10:30, we...

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Thank gangin
TheGreenbrier, Manager at The Greenbrier, responded to this review

The Ladies and Gentlemen of the Greenbrier thanks you for sharing your experience at America's Resort. The Greenbrier offers numerous activities for all ages and welcomes both Overnight Hotel Guests and Day Guests. In addition The Greenbrier offers world class dining, exquisite shopping, a five star Spa, and delicious freshly made chocolates from the Candy Maker shop. The Falconry demonstration...

new jersey
Reviewed 1 week ago

I just returned from a wonderful Thanksgiving visit to Greenbrier. This was my 2nd visit to the resort - the last one also over the busy Thanksgiving weekend 2 years ago - so this is a fair comparison. There is simply nothing like Greenbrier and if you are lucky enough to have the opportunity to visit - absolutely do it!...

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Thank Tracy S
TheGreenbrier, Manager at The Greenbrier, responded to this review

I want to thank you for your comments, they are detailed and specific - which is the best kind of feedback you could provide! We also want to thank you for being a return guest and we ourselves are very excited to have you back as well! As you have mentioned, the great things you experienced far outweigh the negative...

Washington, Pennsylvania
Reviewed 1 week ago

Cottage suite was great but coffee maker broke,living room phone did not work. We love the history,and the beauty and I admire them for not being afraid to charge. The add on taxes and fees added a lot to our $750 room rate. One night 2 teenage boys were hanging out on porch and rang doorbell at 1 am. We...

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Helpful?
Thank Joe B
TheGreenbrier, Manager at The Greenbrier, responded to this review

The Ladies and Gentlemen of The Greenbrier thank you for your comments, it is always good to hear feedback. We are glad to hear that most of your stay here were nice and that you enjoyed it. The Greenbrier strives to provide an atmosphere where experiences are timeless and memories last forever. We would love the opportunity to discuss with...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located amid the breathtaking Allegheny Mountains of West Virginia, The Greenbrier is a National Historic Landmark and an award-winning resort that has been welcoming guests since 1778. ... more   less 

Additional Information about The Greenbrier

Address: 300 W Main St, White Sulphur Springs, WV 24986-2498
Region: United States > West Virginia > White Sulphur Springs
Price Range: €230 - €390 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Greenbrier 4.5*
Number of rooms: 710
Reservation Options:
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Also Known As:
The Greenbrier Hotel White Sulphur Springs
Greenbrier White Sulphur Springs
Greenbrier Resort White Sulphur Springs
Greenbrier Wv
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Questions & Answers

Here's what travellers have asked, with answers from The Greenbrier staff and other travellers.
31 questions
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Questions? Get answers from The Greenbrier staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Spend a little more for a suite (or modern room if that is important)”
 of 5 bubbles Sniper33, 2 Dec 2016 | Read review
“All are beautiful”
 of 5 bubbles 687barbara, 28 Nov 2016 | Read review
“Rooms are very spread out. If you don't want to walk long hallways, you should direct this request to your registration request.”
 of 5 bubbles alvyceanem, 19 Nov 2016 | Read review
“standard room with a king bed overlooking the grand front entrance”
 of 5 bubbles michaelpV7423WT, 11 Nov 2016 | Read review
“The cabins are great - We stayed in Baltimore B”
 of 5 bubbles gfm1118, 7 Nov 2016 | Read review
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