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SpringHill Suites Wheeling

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283 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Wheeling
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Showing 283: English reviews
salzburg
Reviewed 26 July 2015

Locaed on a hill with nice views - probably - from all rooms; hotel well run, tastefully decorated, very friendly and welcoming staff; rooms, beds comfortable; good breakfast selection with excellent(!) coffee. I particularly liked the evironment policy of this hotel - a choice of not changing bed sheets every day, re-use towels, etc. (I am always astonished why not...

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Helpful?
Thank franzsalzburg
Chris H, General Manager at SpringHill Suites Wheeling, responded to this review

Wow! Thank you for taking the time to give us such a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

louisville
Reviewed 25 July 2015

The hotel had big nice beds.Not a great location for us. We got this on Priceline for 120.00 I think. The breakfast was mostly gone when we went down at 8:30. The person puts out just a few eggs and they are gone as soon as she puts them down, no strawberries. one slice of ham etc. The garbage was...

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Helpful?
1Thank hersey24
Chris H, General Manager at SpringHill Suites Wheeling, responded to this review

Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear about the poor service you experienced with our breakfast and that it didn't meet your expectations. We are currently in the process of training a new staff member and this information will be critical to improve our staff service....

Reviewed 12 July 2015 via mobile

The hotel was very clean and desk staff were very friendly. They even permitted my husband and I to park our motorcycles under the roof of entry in the rain. The rooms were spacious. However, all of the rooms have the bathroom entrance at the end if the bed. That leaves the TV to have to go on a dresser...

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Helpful?
1Thank Dena H
Chris H, General Manager at SpringHill Suites Wheeling, responded to this review

Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We look...

Virginia Beach, Virginia
Reviewed 10 July 2015

First of all, the room was superb! Beds (queen-sized) were plush and very comfortable, I appreciated the work desk in the room. The wireless connection helped me to complete all of the tasks that I left unfinished at the start of our vacation. I have never frequented a Marriott brand hotel were the staff were unpleasant or brusque, and this...

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Helpful?
Thank Terrance H
Chris H, General Manager at SpringHill Suites Wheeling, responded to this review

Thank you for taking the time to review your stay with us. I am very happy to hear that our staff made your feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again the next time your travels bring you back to Wheeling.

Michigan
Reviewed 9 July 2015

The beds could have been more comfortable. Our suite was very clean, super AC. Wonderful staff, the desk clerk Sheila was very pleasant and helpful. Perfect breakfast-not to light or to heavy. We had a great stay.

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Helpful?
Thank Marie088
Chris H, General Manager at SpringHill Suites Wheeling, responded to this review

Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let Sheila know that she made an impact during your stay. We hope to welcome you back to the hotel soon!

Reviewed 7 July 2015 via mobile

Nice for the money nothing over the top but exactly what you would expect. Good breakfast options in the morning. If you are going to the casino this an excellent option if the casinos hotel is sold out. Less then a 5 minute cab ride over. I would suggest the hotel create some type of shuttle service to the casino...

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Helpful?
Thank Kyle F
Chris H, General Manager at SpringHill Suites Wheeling, responded to this review

Thank you for taking the time to comment about your stay at our hotel. We appreciate your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with.

Ohio
Reviewed 28 June 2015 via mobile

What a great trip to Wheeling, Wv. High a top Wheeling Hill lays another great Marriott Hotel with the best view! Breakfast was terrific! Plenty of options hot and cold with fresh fruit. I love Mariott hotels for these reason you get a full breakfast that is included in your stay. The staff was friendly and helpful. Great pool, spacious...

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Helpful?
1Thank Sfedorko
Chris H, General Manager at SpringHill Suites Wheeling, responded to this review

Thank you for taking the time to comment about your stay at our hotel. We are glad you were able to enjoy many of the amenities our hotel has to offer. Glad you could start you day off right and enjoy our wonderful hot breakfast. We take pride in our service and it is good to hear that Travis was...

Elkins, West Virginia
Reviewed 27 June 2015 via mobile

My husband and I arrived on a busy summer evening, on Friday, and were efficiently checked into our room, 211, overlooking a tiled patio with lounge chairs. The view of the tree- filled city was pleasant. This is a very well-kept facility, neat, organized, and all we could expect. Initial concerns about noise did not materialize. All we heard were...

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Helpful?
1Thank Juanita S
Chris H, General Manager at SpringHill Suites Wheeling, responded to this review

Thank you for taking the the time to comment about your most recent stay at our hotel. We take pride in having the most well-kept hotel in the area. We love telling guests about our favorite restaurants in the area and are glad your could enjoy them as well. Thank you once again for your review and we hope to...

Hollidaysburg, Pennsylvania
Reviewed 24 June 2015 via mobile

Lots to do and eat in local area. Staff at this hotel was great at every point . Even the housekeeping staff was awesome. Requests were promptly met. Pool and hot tub where well kept and never crowded. The local area has a lot of history and nice free parks.

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Helpful?
Thank RockabillyDave
Chris H, General Manager at SpringHill Suites Wheeling, responded to this review

Thank you for taking the time to comment about your trip to Wheeling and most importantly your stay at the SpringHill Suites Wheeling. We are glad you were able to enjoy many of the attractions that Wheeling has to offer. We do have an amazing staff and I am please to hear they were able to help you with whatever...

houston, tx
Reviewed 24 June 2015

I stayed here for one night. I called from the road to get a room for the night and was happy to hear that they had a room available. What a surprise to find out what a nice place it was! It was a large room and was very clean. The hotel is perched on top of the hill with...

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Helpful?
Thank amyHouston_Tx
Chris H, General Manager at SpringHill Suites Wheeling, responded to this review

Thank you for taking the time to comment about your stay at our hotel. We are glad we were able to accommodate your during your travels. We appreciate your kind words and are glad you were able to enjoy your stay. We have an amazing front desk staff and happy to hear they were able to help you with what...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about SpringHill Suites Wheeling

Address: 908 National Rd, Wheeling, WV 26003-6441
Region: United States > West Virginia > Wheeling
Price Range: €99 - €141 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Wheeling 3*
Number of rooms: 115
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Also Known As:
Springhill Suites Wheeling Hotel Wheeling
Wheeling Springhill Suites
Hotel Style:
#4 Romantic Hotel in Wheeling
#4 Business Hotel in Wheeling
#4 Family Hotel in Wheeling
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Wheeling staff and other travellers.
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Questions? Get answers from SpringHill Suites Wheeling staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are quiet as it is off the road, up a steep hill.”
 of 5 bubbles AndoBeatts, 23 Oct 2016 | Read review
“Just ask what you need, they will tell you and hook you up.”
 of 5 bubbles footey15, 5 Oct 2016 | Read review
“Ask for a room that overlooks Wheeling Jesuit”
 of 5 bubbles Powell47, 30 Sep 2016 | Read review
“all rooms good”
 of 5 bubbles seymoure960, 16 Sep 2016 | Read review
“Better views up higher.”
 of 5 bubbles grammyshere, 10 Sep 2016 | Read review
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