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Sleep Inn

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223 Reviews from our TripAdvisor Community

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Showing 222: English reviews
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Mississauga, Canada
Reviewed 4 weeks ago

We asked for a quiet room as we had been travelling 13 hrs. The bed was comfortable, the room was at the end of a hallway and was very quiet. When we got back to the room after dinner, we just relaxed and fell asleep. Unfortunately, the guests were the noisey ones in the hallways. Letting their room doors bang...

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Helpful?
Thank audreydm
Gary W, General Manager at Sleep Inn, responded to this review

Dear Valued Guest, Thank you for taking the time to share your feedback with us. I'm glad you enjoyed your room. I do apologize that the guests were noisy in the hallway. We had a flood back in June and we have several companies doing clean up in the area. Sometimes, not very often, they arrive a little later than...

Virginia Beach, Virginia
HOTEL’S FAVOURITE REVIEW
Reviewed 15 November 2016 via mobile

I had a quick overnight in Summersville on 11/11. My door would not open after 3 unsuccessful tries so the front desk agent, unfortunately I can't remember her name, came to help me and of course it opened instantly for her. Once I got into my room I noticed my cable wasn't working either. I felt so bad for asking...

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Helpful?
Thank LexiMLH
About Hotel's Favourite Review
Pittsburgh
Reviewed 6 February 2017

I am spoiled by other Sleep Inns and was surprised at this lackluster hotel. The hallways were dark and dingy, and the business center did not meet my needs. Although it was in a separate alcove, the computer did not have Microsoft Word or Excel and I was unable to print reports that I needed for my meeting later in...

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Helpful?
Thank maxtonio
Gary W, General Manager at Sleep Inn, responded to this review

Dear Sir, I appreciate you taking the time to share your comments with us. I do apologize that our business center didn't meet your business needs. I know how frustrating it can be traveling and not have the things you need. I will check with our IT Dept. and see what it would take to add that to our computer....

Mingo, West Virginia
Reviewed 19 January 2017

The staff was beyond nice and helpful. The rooms was beyond small. They label two (2) twin beds barely fitting in a room as able to sleep 4. For the price you could stay at one of the nicer more spacious hotels for maybe $15 more. Again, staff was extremely nice but the place is on its last leg.

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Helpful?
Thank Michael W
Gary W, General Manager at Sleep Inn, responded to this review

Dear Sir, Thank you for taking the time to provide us with your feedback. I appreciate your comments regarding my staff, I couldn't agree more. We do tell folks that our rooms with two double beds will accommodate up to 4 people. I understand it can be a little tight at times. I do hope you will give us another...

Asheville, North Carolina
Reviewed 4 January 2017

The person at the front desk was nice enough, the room was clean, the bed comfortable, and the selection at breakfast was about average. The hotel is dog friendly (we had ours).... there is a limited selection of rooms if you have your pet with you - they apparently all have double beds and no refrigerator or microwave. This wasn't...

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Helpful?
Thank jbird1213
Gary W, General Manager at Sleep Inn, responded to this review

Dear Valued Guest, Thank you for taking the time to share your feedback with us. I am glad to hear that were we able to accommodate your and your pet. We are finding out that more and more families are traveling with their pets. We recently increased the number of rooms in which we allow pets. We are currently adding...

New Port Richey, Florida
Reviewed 3 January 2017

On the positive side, the room was clean and comfortable enough. It would have been better if the room had a microwave and small refrigerator. Also, the overall room size was quite small. We also had problems with their internet service and we were given a small discount for the inconvenience. They did have a breakfast with good selection.

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Helpful?
Thank Bradley B
Gary W, General Manager at Sleep Inn, responded to this review

Dear Bradley, Thank you so much for sharing your feedback with us. I am so glad to hear that you enjoyed our breakfast. I couldn't agree more about the selection. Our guests love our biscuits and gravy, its seems to be the crowd favorite. Being able to make their own fresh hot waffles is also a favorite, at least for...

Davidson, North Carolina
Reviewed 30 December 2016

The staff is nice enough but the place is just going downhill. (we've stayed here several times before) The shower in my room barely sprayed enough water to achieve a good 'soaking'! The towels are the flimsiest I've ever experienced in a hotel/motel. The temperature control was impossible to stabilize on a comfortable setting - gets too warm and then...

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Helpful?
Thank urkidding24689
Gary W, General Manager at Sleep Inn, responded to this review

Dear Valued Guest, Thank you for taking the time to share your feed back us. I do apologize the you were not completely satisfied with your recent visit with us. I will check with housekeeping to make sure they are going through the linen to ensure the thinner towels are removed from inventory. As for the shower head, in efforts...

West Columbia, South Carolina
Reviewed 6 December 2016 via mobile

This was my first time going on a Mission Trip with this church group and we stayed here because this church had stayed here before. Check in was a nightmare. There were two ladies at the desk and it took 45 minutes to get us checked in. My sister-in-law told me it was like this every year and this was...

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Helpful?
Thank thegrayhair
Gary W, General Manager at Sleep Inn, responded to this review

Dear Valued Guest, Thank you for taking the time to share you feedback with us. Although, I was to sorry to hear that you were not satisfied with your stay. I do apologize that we did not meet your standard. We have spoken with the coordinator of your group to apologize for any misunderstanding on the rooms. My front desk...

Dallas TX
Reviewed 17 November 2016

This hotel was very nice and clean. The room was larger than usual for a Sleep Inn. Service was friendly and efficient. Our room was at the end of the hallway and next to the road, so we heard some road noise, but no noise from other rooms. Only complaint was that there was no easy chair in the room,...

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Helpful?
Thank Teresa D
Oakville, Canada
Reviewed 12 November 2016 via mobile

Clean, friendly and s great deal. Wonderful stay. Basic amenities. Wonderful staff and super clean rooms. Sheets were proper and bedding was comfortable. Price was excellent and breakfast was included.

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Helpful?
Thank randallgan

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry

Additional Information about Sleep Inn

Address: 701 Professional Park Dr., Summersville, WV 26651
Region: United States > West Virginia > Summersville
Price Range: €68 - €93 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Sleep Inn 2*
Number of rooms: 94
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Also Known As:
Sleep Inn Summersville
Summersville Sleep Inn
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Questions & Answers

Here's what travellers have asked, with answers from Sleep Inn staff and other travellers.
3 questions
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Reidsville, Georgia
Centerville, Ohio
over a year ago
Chiefland, Florida
over a year ago

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Questions? Get answers from Sleep Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms were very clean for such a great price.”
 of 5 bubbles audreydm, 24 Feb 2017 | Read review
“Room 120 is on end next to road and there is some road noise,”
 of 5 bubbles DallasTXTkd, 17 Nov 2016 | Read review
“Book early.”
 of 5 bubbles andrewf856, 4 Aug 2016 | Read review
“If there are a lot of guests book when you're there, you might request a second floor room.”
 of 5 bubbles 557sheliag, 13 Jul 2016 | Read review
“Rooms on the top floor middle are quiet enough”
 of 5 bubbles 550aroberts, 12 Jul 2016 | Read review
5 of 5