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Holiday Inn Express Charleston / Southridge

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Holiday Inn Express Charleston \/ Southridge
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86 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Charleston / Southridge
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Showing 86: English reviews
York, Pennsylvania
Reviewed 26 June 2015

NIce hotel in a good area. Restaurants and shopping all around. Rooms have microwaves and refrigerators and very clean. Only problem I had was when I called to make a reservation, the person wouldn't take my membership number, said to just tell them when I got there. Thought that was strange but it was no problem. Breakfast was good and...

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Helpful?
Thank Calfrope
scwvexpress, Manager at Holiday Inn Express Charleston / Southridge, responded to this review

Dear Calfrope, Thank you for taking the time to write us a review. We sincerely appreciate you staying with us and are very happy to hear that you found our location convenient and the rooms well equipped and clean. We also enjoy hearing that you liked our continental breakfast and newspaper service. We enjoy hearing from our guests about their...

Fort Wayne, Indiana
Reviewed 21 June 2015

Typical HIE. Lots of construction workers staying there, so there was some mud in the parking lot and hall entrances. Generally though the rooms were clean, but somewhat dated. Our bathroom had a loose towel rack and toilet seat - just not paying attention to the details. The best part of the breakfast was the coffee, but what did I...

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Helpful?
Thank alcand
scwvexpress, Manager at Holiday Inn Express Charleston / Southridge, responded to this review

Dear alcand, Thank you for staying with us and providing us with your valuable feedback. It is pleasing to know that you were happy with the room cleanliness. However, we regret that the maintenance of the room was not on par. Rest assured that your comments will be reviewed by our team. Again, thank you for staying with us. Sincerely,...

Reviewed 15 June 2015 via mobile

Spent a night here and had family with me in joining rooms. We had fun in the area attractions and then came back for swimming. The pool area is small and hard to get into because of vending machines. But overall a really good stay. Rooms were cramped but comfortable.

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Helpful?
Thank joelc63
scwvexpress, Manager at Holiday Inn Express Charleston / Southridge, responded to this review

Dear joelc63, Hello, first thank you for staying with us. I was so happy to hear that you enjoyed your stay with us. I was happy we were able to accommodate you and your family in adjoining rooms. The pool area is a bit tight I will agree, but most importantly I was happy to hear that you enjoyed your...

Beckley, West Virginia
Reviewed 6 June 2015

I've stayed here many times but never reviewed it. My latest stay was a two night stay, June 1 & 2, 2015. We had a 2 queen bed executive suite. It was a very nice and spacious room. When we first got in the room we were looking around at the couch, desk, two beds and flat panel TV (I'd...

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Helpful?
Thank TravelingJustice
scwvexpress, Manager at Holiday Inn Express Charleston / Southridge, responded to this review

Dear TravellingJustice, I was so happy to hear that you have stayed with us on several occasions. I am glad that you enjoyed your stay with us and the suite was to your liking. We always appreciate all the comments and feedback all of our guest share. I hope to welcome you back soon. Sincerely, Linda Porter Guest Service Manager...

Willoughby, OH
Reviewed 1 May 2015

By far the friendliest staff I've ever met at a hotel -- they really want to make your stay a good one. I felt that the hotel was a little bit below average in value for the money because the room outfitting was just the minimum -- 2 sets of towels, no extra blanket (one was available from the front...

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Helpful?
Thank JanWill
scwvexpress, Manager at Holiday Inn Express Charleston / Southridge, responded to this review

Dear Jan, Thank you for staying with us and providing us with your valuable feedback. It is pleasing to know that our staff delivered excellent service. However, we regret that there were small things that we could have done to improve your overall stay with us. Rest assured that your comments will be reviewed by our team and appropriate actions...

West Virginia
Reviewed 21 April 2015

Nothing but positive words for this hotel and the Manager Rocky. We checked in late Friday night after a late evening baseball game. The Manager could not have been nicer to us. Our room was clean and comfy. We walked across the parking lot to a great restaurant and enjoyed a great meal. I believe it was the Longhorn ...they...

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Helpful?
Thank baseballtwinmom
scwvexpress, Guest Relations Manager at Holiday Inn Express Charleston / Southridge, responded to this review

Dear baseballmom, Thank you so much for taking the time to write a review about your experience with us, we value your loyalty to our brand and hotels. We are delighted to hear your good words regarding our hotel being in a superb location, helpful staff and clean rooms. We strive to give great and impressive service to all of...

Williamson, West Virginia
Reviewed 18 April 2015

Was very tired from a long day and arrived late. The manager was quick to check us in and he was even using the vacuum to clean up after some baseball players. He chatted with us while we waited on the elevator. The room was clean and comfortable. Nice quiet rest. Got up the next morning and the manager was...

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Helpful?
Thank LouAnnJustice11
scwvexpress, Guest Relations Manager at Holiday Inn Express Charleston / Southridge, responded to this review

Dear LouAnnJustice11, I was so happy to hear you enjoyed your stay at our hotel. It was very nice of you to notice how hard our managers work to make sure each guest has a wonderful experience. It is our goal and we work so hard to achieve it. We hope to welcome you back when you are in the...

Ohio
Reviewed 17 March 2015 via mobile

I love holiday inn.chain but.this was.not impressive at all. First of all I checked area hotels am dpaid much more to be able to have a pool for my 5 year old.son and a hot tub for myself. Those are very important amenities to me so I paid double to price. The hotel shows a hot tub on their website...

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Helpful?
Thank sleepybears260
scwvexpress, Guest Relations Manager at Holiday Inn Express Charleston / Southridge, responded to this review

Dear Sleepybears260, Thank you for taking the time to review. We apologize for the shortfalls during your recent stay with us. We constantly strive to provide an environment of comfort and value to our guests, therefore, we are sincerely concerned when we fall short of your expectations. We have taken note of your valuable comments and will use these to...

Belfast, United Kingdom
Reviewed 22 February 2015

Stayed here twice on my last trip thought WV. It's out of town but easy to find and has plenty of well lit parking and a good free breakfast. Golden Corral next door, TGI Fridays, Crackerbarrel both within sight of hotel. A Kroger, Walmart Buff' Wild Wings and Cinema all 2 mins drive up above the hotel. Hard to fault...

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1Thank photoiq
scwvexpress, Guest Relations Manager at Holiday Inn Express Charleston / Southridge, responded to this review

Dear photoiq, Hello, I was so glad to hear you enjoyed your stay with us. I am glad to hear you liked our location and all the surrounding restaurants. We hope to welcome you back when you are in Charleston. Sincerely, Linda Porter Guest Service Manager

Parkersburg, West Virginia
Reviewed 19 January 2015

I stayed here on Tuesday, Jan 13th, and was very pleased with my stay. All the staff I encountered were friendly and helpful. The continental breakfast wasn't extraordinary, but at least it was more than just donuts and cereal. Other than the room being about 90* when we walked in, it was clean and comfortable.

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Helpful?
Thank Krikevtay
scwvexpress, Guest Relations Manager at Holiday Inn Express Charleston / Southridge, responded to this review

Hello Quick Overnighter, Thank you for taking the time to tell us about your stay. I was glad to hear you were happy with the accommodations and our staff. If in Charleston again- we hope to welcome you back. Sincerely, Linda Porter Guest Service Manager Holiday Inn Express & Suites

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites Charleston-Southridge features 84 guest rooms five levels. We are conveniently located between two shopping plazas and two dozen restaurants are nearby. Additionally, we are convenient to downtown Charleston and Yeager Airport. Hotel features include: two meeting rooms equipped with high speed internet access, an indoor pool, hot tub, free local phone calls and a complimentary continental breakfast. Enjoy a unique breakfast experience at our new Express Start Breakfast Bar served every morning featuring a selection of fruits, juices, cereals, breads/pastries, and eggs. We have also created the world's best tasting cinnamon roll. Guest room amenities include: coffee makers, high speed internet access, iron & ironing boards, hairdryers and two phones with two separate phone lines, mini refrigerator and microwave. Visit South Charleston, WV and stay smart at the Holiday Inn Express Hotel. ... more   less 

Additional Information about Holiday Inn Express Charleston / Southridge

Address: 95 R H L Blvd, South Charleston, WV 25309-8277
Region: United States > West Virginia > South Charleston
Price Range: €114 - €146 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Charleston / Southridge 2.5*
Number of rooms: 84
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Also Known As:
Holiday Inn Express Charleston / Southridge Hotel South Charleston
Holiday Inn South Charleston
South Charleston Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express Charleston / Southridge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Hotel has smoking rooms. If non smoker stay away”
 of 5 bubbles lylecroberts, 16 Aug 2016 | Read review
“They may have suites, ask for upgrade?”
 of 5 bubbles leicameight, 14 Jun 2016 | Read review
“best floors were 3 & 4”
 of 5 bubbles tfmcbri, 29 Sep 2015 | Read review
“Room we had was very quiet on the second floor. Jacuzzi bathtub was great!!!”
 of 5 bubbles teresaaI5742YP, 17 Aug 2015 | Read review
“It's somewhat off Highway 119 so any room will be quiet and easy to get in and out.”
 of 5 bubbles Calfrope, 26 Jun 2015 | Read review
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