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Quality Inn Shepherdstown

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Quality Inn Shepherdstown
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126 Reviews from our TripAdvisor Community

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Showing 126: English reviews
Owings Mills, Maryland
Reviewed 24 May 2016

Hooked the locale up through AARP for an overnight stay in Shepherdstown, W. Va. We were not disappointed! Started with the appearance as we entered - nice and comforting. The staff (Dude at the counter especially) was very pleasant. Our room was very clean - Flat screen TV, 2 dbl beds, nice hot shower, ample towels, coffee maker!...mattresses solid...and the...

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Helpful?
2Thank VacBruen
ShepherdstownComfort, General Manager at Quality Inn Shepherdstown, responded to this review

Dear Valued Guest, Thank you for taking the time to compliment our hotel with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for all of your kind words. We take great pride in our hotel and the services which we provide. We are all thrilled to hear that you enjoyed...

Balt-Wash Metro Area
Reviewed 10 May 2016

Clean,Breakfast had hot Waffles, Eggs ( Pre cooked But Decent) Sausage, Donuts, and a lot more, Better then average for a free Budget hotel Breakfast. Room was Quite, Bed Comfortable, Staff Friendly and Helpful. Close to Shepherd Univ. Pizza Shop Nearby

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Thank FamilyBigGuy
ShepherdstownComfort, General Manager at Quality Inn Shepherdstown, responded to this review

Dear Valued Guest, Thank you for taking the time to mention your stay at our hotel property. And thank you providing us with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in our hotel and the services which we provide to all...

Maleny
Reviewed 20 November 2015

We stayed in the Quality Inn for one night in mid November. Check in staff indifferent. Room big, two double beds, comfy. But: the only 'glasses' to drink your coffee from were made of some kind of plastic material... Tea drinkers were not accommodated for. Most occupants in a double room would like to use their laptop -- a small...

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Thank John and Waltra... W
ShepherdstownComfort, General Manager at Quality Inn Shepherdstown, responded to this review

Dear Valued Guest, Hello and thank you for taking the time to provide feedback regarding your recent stay at our hotel property. Your feedback is very important to our entire hotel staff, and we can assure you that we will use this information in our continuing efforts to create an enjoyable experience for all of our guests. We appreciate your...

Chevy Chase, Maryland
Reviewed 27 October 2015

Mrs Too and I could find absolutely nothing to complain of at this property. Clean, fresh, exceptional breakfast, and a receptionist who could not possibly have been more welcoming and was oh, so very helpful.

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Helpful?
2Thank Ben_Theretoo406
ShepherdstownComfort, General Manager at Quality Inn Shepherdstown, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for all of our guests. The hotel staff and I greatly...

Mechanicsville, Virginia
Reviewed 21 October 2015

Arrived at the hotel late on a Saturday evening with wife and two kids in tow after doing the ghost tours at Harper's Ferry. We were given our room keys and proceeded to our room only to find out it was occupied-luckily the occupants were not physically in the room. We trudged back down to the lobby and the receptionist...

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1Thank HokieEngineer34
ShepherdstownComfort, General Manager at Quality Inn Shepherdstown, responded to this review

Dear Valued Guest, Thank you for taking the time to provide feedback regarding your most recent stay at our hotel. Allow me to apologize on behalf of our hotel for failiing to meet your expectations during your recent visit. I have shared your feedback with my staff to ensure we handle these types of situations differently in the future. Again,...

Manchester, Maryland
Reviewed 18 October 2015 via mobile

Not sure if this hotel is worth the full nightly rate or not, but the staff is friendly and rooms are clean. The hotel needs some updating, televisions are old and the furniture is out of date. But the breakfast is decent, and it's only 5 miles from Hollywood casino, as well as Harper's ferry. I'd come and stay here...

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Thank Eric L
DMV
Reviewed 26 September 2015 via mobile

Made a reservation sight unseen at the Quality Inn and read the reviews after the fact. Since it was Shepherd University Homecoming weekend and the Clarion was booked and I like earning my points!! I am happy with the decision I made. James at the front desk was amazing! Very polite & friendly. For the people who complained about the...

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Thank LaLaBoo1
Boston, Massachusetts
Reviewed 15 September 2015

Don't be a diva. The rooms are sufficient for a weekend stay. Only about a 5 minute drive from the town center, and conveniently located by convenience stores and fast-food. Beds were sufficient, continental breakfast included, dog friendly. If you're looking for luxury, this hotel is not for you. If you're looking for a place to keep your luggage and...

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2Thank Derrin_Mass
ShepherdstownComfort, General Manager at Quality Inn Shepherdstown, responded to this review

Dear Valued Guest, Thank you for taking the time to Provide feedback in reference to your recent stay.. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

ROSWELL
Reviewed 15 August 2015

Clean, comfortable hotel with pleasant staff. We enjoyed the variety at breakfast. The room was very nice and there are good restaurants nearby. Though it is on a busy road, there was a bike path right to this place. The front desk staff is very nice and helpful.

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Thank SueFritz
Shippenville, Pennsylvania
Reviewed 13 August 2015

We visited for the Theater Festival and stayed here for the first time. The staff wee very pleasant and our room was comfortable. Having the breakfast area right around the corner from our room was an added advantage. We will definitely stay here again.

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Thank 27Rose1946
ShepherdstownComfort, General Manager at Quality Inn Shepherdstown, responded to this review

Dear Valued Guest, We would like to thank you for taking the time to provide feedback on your recent stay at outer hotel property. Feedback from our guests is very important to our staff and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you for your business. We look forward to seeing...

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Amenities

Highlights
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Business Centre with Internet Access

Additional Information about Quality Inn Shepherdstown

Address: 70 Maddex Square Drive, Intersection of Route 45 & Maddex, Shepherdstown, WV 25443 (Formerly Comfort Inn Shepherdstown)
Region: United States > West Virginia > Shepherdstown
Price Range: €73 - €102 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Shepherdstown 2.5*
Number of rooms: 51
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Also Known As:
Comfort Inn Shepherdstown Hotel Shepherdstown
Shepherdstown Comfort Inn
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Questions & Answers

Questions? Get answers from Quality Inn Shepherdstown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask to see it first”
 of 5 bubbles 664billk, 17 Jan 2017 | Read review
“elevators are available”
 of 5 bubbles barbarachristy, 19 Nov 2016 | Read review
“Just go and enjoy”
 of 5 bubbles 94eddieb, 6 Oct 2016 | Read review
“It's a quiet area -- all rooms are good (at least on Thursday and Friday nights).”
 of 5 bubbles , 21 Aug 2016 | Read review
“The hotel is not in a resort area, don't expect a view of anything awesome.”
 of 5 bubbles robertlD2488ZX, 16 Jul 2016 | Read review
5 of 5