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Quality Inn Shepherdstown

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Traveller (12)
Room & Suite (18)
Dining (3)
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Overview
  • Excellent19%
  • Very good39%
  • Average27%
  • Poor10%
  • Terrible5%
Travellers talk about
“food lion”(10 reviews)
“donuts”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Family Rooms
Fitness centre
Pets Allowed
2 Star Hotel
All hotel details
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Reviews (148)
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Traveller rating
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54
41
16
8
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LanguageEnglish
29
54
41
16
8
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All reviewsfood lionshepherd universitydonutseggs and sausagecars in the parking lotantietam battlefieldfree breakfasttwo queen size bedsclose to townconvenient locationenglish muffinshotel is locatedstayed one nightstay there againthe wi fifirst floorenjoyed our stay
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1 - 5 of 148 reviews
Reviewed 16 May 2018

Not a great hotel, but stayed here last year for the fabulous Contemporaty American Theater festival at Shepherd University. Made reservations months ago for July visit and just got called by manager Andrew Lowe who said a government agency involved in national security had taken...More

Thank Bruce B
Response from ShepherdstownComfort, General Manager at Quality Inn ShepherdstownResponded 4 weeks ago

Dear Valued Guest, Our deepest apologies for having to relocate you to another hotel. As mentioned, our hotel has a government contract in place, which came into effect and unfortunately placed our hotel and our guests in quite a predicament. Trust us, this is not...More

Reviewed 5 May 2018 via mobile

I booked this room and was disappointed. The rooms were so old. Our room had an odor to it. Like a musty smell. Beds were horrible. Very thin. Didnt stay the night. Left and booked another hotel. Horrible experience. Clerk still charged me for the...More

Thank Jenni W
Response from ShepherdstownComfort, General Manager at Quality Inn ShepherdstownResponded 8 May 2018

Dear Valued Guest, Thank you for taking the time to provide us with your feedback from your recent stay at our hotel property. We are sorry to hear that you did not enjoy your stay at our hotel. Your feedback is very important to us,...More

Reviewed 27 March 2018 via mobile

Greatcost. Free breakfast. Close to town Very friendly and helpful front staff. Had problem with room and they moved us Quiet they allow dogs and very supportive Parking is easy. Beds were very comfortableMore

Thank wsobey
Response from ShepherdstownComfort, General Manager at Quality Inn ShepherdstownResponded 29 March 2018

Dear Valued Guest, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with our entire staff, and they join me in thanking you for all of your kind words. Our staff takes great...More

Reviewed 31 October 2017 via mobile

We stayed at the Quality Inn on a Saturday night, arriving around 4:30 pm. We were warmly greeted by the front desk person. After a quick check in we went to get settled in our room. There were four of us in a room with...More

Thank Nick C
Response from ShepherdstownComfort, General Manager at Quality Inn ShepherdstownResponded 3 November 2017

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. It is always a pleasure to receive such positive feebdack! Your feedback is very important to us, and we can assure you that we...More

Reviewed 16 October 2017

We were planning to be here for four nights, but got out of bed and found a room at the Clarion Hotel in the morning. For only $16 more, it was quite a lot better, though didn't include breakfast. Avoid.More

1  Thank herenow2010
Response from ShepherdstownComfort, General Manager at Quality Inn ShepherdstownResponded 19 October 2017

Dear Valued Guest, Thank you for taking the time to provide feedback on your recent stay at our hotel property. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay....More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Breakfast Available
Room amenities
Microwave
Things to do
Spa
Fitness Centre with Gym / Workout Room
Details
Price range
US$98 - US$138 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$98 - US$138 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (12)
Room & Suite (18)
Dining (3)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"Don't panic when your Key Card doesn't open your door, Just go to the service counter."
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"Don’t stay on the ground floor."
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"I think all of the rooms are good."
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"We were on the second floor, and it was very quiet!!!"
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