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The hotel and staff were very accommodating. Everyone was very friendly and the location (down the street from the Fiesta factory) was perfect. The breakfast in the morning was standard, but the staff working the area was excellent. They kept everything well stocked throughout the...More
Hotel is very convenient to Homer Laughlin Factory....a few hundred yards done the road. They have a nice continental breakfast to get the day started and coffee is on 24/7. The room is clean and comfortable and the hotel staff very accommodating. There are some...More
This was the 3rd time we've stayed at this hotel. The 1st time was ok, the 2nd time there was nice issues above us, so this time i a requested top floor 2 room suite. When we first got there to check-in, it took about...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express NewellResponded 9 September 2017
Thank you for choosing Holiday Inn Express Newell-Chester Wv and for taking the time to provide feedback about your experience.
I would like to start by apologizing to you for not meeting your expectations regarding your check in experience, that the room smelled...More
We stayed here one night when traveling. We were in one of the suites. It was nice to have a little extra space. The beds were comfortable and you had a choice of firm or soft pillows. The room does need some updating/cleaning. The rug...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express NewellResponded 17 August 2017
Thank you so much for staying with us and for taking the time to leave us your feedback. I am pleased to know that you liked our suite rooms and found our beds comfortable. Your review is vital for improving the service and...More
We had a good stay here. It is nothing fancy, but it was convenient. We found a scary jumping spider in our room (and we were on a real high floor too!), and the front desk staff tried to help us catch it (no luck...More
US$113 - US$152 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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