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All reviewscinnamon bunspancake machinedecent continental breakfastroom was cleana great job keepingoutback steakhousemeeting roomhot tubbreakfast attendantstaff was friendlybad smellwould stay here againfree hot breakfastnice staygreat bedother hotelswalking distance
A large group of our family rented several rooms as we were in town for a funeral. The hotel staff felt like family by the time we left. They couldn't have been more kind, accommodating, and caring. The rooms were clean, spacious, and affordable.More
Thank Angela D
Response from Jim L, General Manager at Holiday Inn Express MorgantownResponded 2 weeks ago
Dear Angela D,
We would like to thank you for taking the time to leave us a review. We are sorry to hear about your loss, and wish you and your family the best. We will pass your kind comments on to our staff. We...More
Arrived to a very friendly and helpful front desk staff member. Very clean hotel. Comfortable room. Which was needed after 600 miles on the Harley. Walking distance to several restaurants. Would stay here again. Travel safe...
Thank Fred N
Response from Jim L, General Manager at Holiday Inn Express MorgantownResponded 3 weeks ago
Thank you so much for your review. We appreciate you choosing our property. We hope to see you again on the return trip. There is always Mountianfest Motorcyle Rally in July as well. Thank you again.
We came to Morgantown to check out the school and had not made reservations prior to arriving. We initially had planned on staying at another place but it was not what we were looking for after visiting it and we came to Holiday Inn Express...More
Response from Jim L, General Manager at Holiday Inn Express MorgantownResponded 5 April 2018
Thank you so much for taking the time to leave us a review. We value all our guest feedback and are glad to hear about your awesome experience at our property. We hope to have the chance to serve you again the future...More
The customer service I was provided by Noah was excellent. He was attentive and the check in process was super easy. The room was very clean and ready. I was very pleased and look forward until my next stay. Thank-you so much!!!
Thank Latosha N
Response from Jim L, General Manager at Holiday Inn Express MorgantownResponded 5 March 2018
Thank you so much for your review. We are glad to hear about your great experience with Noah and our property. We look forward to seeing you again in the future.
Frequent Holiday Inn customer across the Midwest and usually have really great experiences wherever I stay. This particular location could use some updates to their rooms. The beds looked like old swayback horses with sagging middles, were creaky, and springs were worn through. The bathroom...More
Thank Alicia R
Response from Jim L, General Manager at Holiday Inn Express MorgantownResponded 28 February 2018
Dear Alicia R.,
Thank you for taking the time to leave us a review. We sincerely apologize your stay was not up to your standards. We appreciate your feedback and will use your comments to improve for our future guests. We are glad to hear...More