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Quality Inn & Suites

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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Quality Inn & Suites
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98 Reviews from our TripAdvisor Community

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Showing 98: English reviews
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United States
Reviewed 1 week ago

Quite low-end, as a CHOICE HOTELS property. Supposedly being "upgraded". Hmmm......This includes outside and inside lighting, which casts a chilling, eerie, smokey bluish hue; especially nasty in the lobby, hallways and in the guest room, itself. The bluish cast is dismally depressive, to say the least. Coupled with the gagging-green of the dark olive wallpaper on one long wall in...

Thank travelnuts6
Uniontown, Pennsylvania
Reviewed 27 June 2016

We selected this hotel because we were attending a wedding at a resort down the road, but didn't want to pay resort prices. I would absolutely recommend this hotel as it was nicer than I expected and absolutely affordable. The hotel is in an easy-to-find location. -The staff was very friendly and conversational upon check-in. The check out process was...

1Thank ER15401
About Hotel's Favourite Review
WV050, General Manager at Quality Inn & Suites, responded to this review

Thank you for your kind comments, I have passed your feedback to my staff and they were thrilled. Happy to hear you enjoy our location and the comforts that we offer. Come back soon!!

Reviewed 2 weeks ago

My wife and I checked into the hotel, while checking in we were given 2 choices of rooms. One was a standard room or if we paid more we could get a room with a whirlpool tub. We chose the room with the whirlpool tub. After a night out we returned to the hotel and wanted to used the tub....

3Thank C T
Richmond, Virginia
Reviewed 4 weeks ago

Dan, the front desk manager, had me taken care of the moment I got there. The first room they provided wasn't too my liking, and they moved me to another room, no questions asked. It was in immaculate condition - very clean, great King-sized bed with a wonderful mattress and pillows. The bathroom was in top shape, and it included...

Thank stephbobb
Reviewed 19 April 2017

I stayed here with fiance on 4-18-17 we stayed one night because we wanted to go to Hollywood casino since it was such a short drive from there and it was known to be a nice inexpensive hotel we planned to stay the whole week luckily I had my doubts because I've stayed at hotels plenty of times for business...

Thank Katherine j
Wilmington, North Carolina
Reviewed 11 April 2017

The hotel was less expensive than other area hotels. I thought it was really good for the money. I'm not a fan of firm mattresses but that's relative to individual comfort. I don't have any major complaints. The hotel is currently non-smoking, but you can definitely tell people used to smoke in the room. It wasn't unbearable and hopefully over...

Thank krissypoo79
Hackensack, New Jersey
Reviewed 1 January 2017

The gal at the front desk, Jennifer, is really nice. She accommodated me at check-in and I was pleased. The room is nice - for the area - but not in general. The thing that bothered me is that when I booked this room (mystery booking) it was listed as a suite - and when I got there, I was...

1Thank BrentShapiro
Reviewed 7 December 2016 via mobile

Too difficult to find due to new highway construction diverted traffic. Place has seen some better days. Hallway carpets are worn and spotted. Breakfast ok no fruits on my visit. Front desk personal very accommodating. Property is at intersection of Rt 115 and Short Road. I was lost taking Rt 9 and taking exit for Short Road, a nice lady...

Thank runner1726
Clarksville, Tennessee
Reviewed 29 November 2016

Make sure you pay with money because I paid with my credit card and I was told it was for 1 night, then when I left they charged me for 2 nights I ended up paying almost 200 dollars for 1 night. Don't try to call over the phone for anything.

1Thank teamevocustoms
Phoenixville, Pennsylvania
Reviewed 19 November 2016

Block booking of rooms by university. Room wasn't bad, bed is hard/not soft. Needs more electrical outlets. Called during day and requested a handicap room, which Jay said he would hold for us. Got there, no room held. No elevators available here, and we can't walk the steps. Congrats to Jackie at the front desk, who moved things around and...

Thank barbarachristy

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04/06/2017 05/06/2017
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  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Quality Inn & Suites

Address: 1937 Short Rd, off Short Road exit, Rt. 9 East, Kearneysville, WV 25430-2918
Region: United States > West Virginia > Kearneysville
Price Range: €57 - €101 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 76
Reservation Options:
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Also Known As:
Comfort Suites Martinsburg Hotel Martinsburg
Martinsburg Comfort Suites
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
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9 months ago
over a year ago
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Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Run away and find another hotel!”
travelnuts6, 16 May 2017 | Read review
“stay away from this hotel”
  • more mold and dirty tile
  • holes in the wall
ctB1794EG, 7 May 2017 | Read review
“Don't stay here.”
931katherinej, 19 Apr 2017 | Read review
“Wait until they fix it up a bit”
nurse15601, 14 Nov 2016 | Read review
“rooms are nice and quiet 217 that the room we stayed in it was nice”
michaelmoore050, 13 Sep 2016 | Read review
5 of 5
US$77* /night
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Prices are for 1 room, 2 adults
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