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Quality Inn New River

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Traveller (13)
Room & Suite (23)
Dining (4)
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Overview
  • Excellent26%
  • Very good41%
  • Average22%
  • Poor8%
  • Terrible3%
Travellers talk about
“room was clean”(26 reviews)
“dairy queen”(16 reviews)
“waffles”(16 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
2 Star Hotel
All hotel details
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (226)
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225 results
Traveller rating
59
88
50
20
8
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Time of year
LanguageEnglish
59
88
50
20
8
Show reviews that mention
All reviewsroom was cleandairy queenwafflesgift shopfree breakfastwould stay here againgas stationsausageon sitebar grillcoffee potoutdoor poolbiscuitsvalue for the moneywater pressurepies pintsrafting trip
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1 - 5 of 225 reviews
Reviewed 2 weeks ago via mobile

We’ve stayed at many Comfort Inns and by far this is the worst. To be fair, it is clean and adequate but barely so. Obviously a corporate buy from a budget type motel. Exterior corridors. Furniture worn, and barely presentable. I would be ashamed of...More

Thank Paul B
Response from richard m, Owner at Quality Inn New RiverResponded 1 week ago

Thanks for staying with us . We appreciate your business. Presently we are awaiting new furniture from the manufacturer and unfortunately it's been delayed until the first of June. We appreciate your comments we are presently remodeling all of our facilities and hope to be...More

Reviewed 2 April 2018

This Quality Inn was one of the best that we have ever stayed at. The location is perfect. It is immediately off of the highway but up a small incline. You do not hear the traffic in your room. The staff are friendly and welcoming...More

Thank CrossingtheUS
Response from Richard M, Owner at Quality Inn New RiverResponded 3 April 2018

Thanks for staying with us ! We appreciate your kind remarks. We try to be friendly and helpful . Presently we are about 60-70% done on a complete renovation. We are waiting on new furniture and some outdoor renovations as the weather allows. Hope to...More

Reviewed 8 October 2017 via mobile

First, the location is great for sightseeing in this very scenic area. Everything else is substandard. The rooms are dreary and feature furniture that is overdue for replacement. Worse, ours stunk. No non smoking rooms were available and we thought we could tolerate lingering smoke...More

Thank Rural321
Response from richard m, Owner at Quality Inn New RiverResponded 9 October 2017

Thanks for staying with us. I apologize that your stay was less than desirable. Smoking rooms for people who don't smoke are definitely not desirable. We only have 12 smoking rooms on site and have these only as a convenience for some of our frequent...More

Reviewed 7 October 2017

Very clean, comfortable, recently updated room. Beds were very comfortable and clean. Room smelled clean. Easily regulated temperature. Many parking spaces and car just a few steps away. Many staff members for such a mid sized motel/ hotel. They were very friendly and helpful. The...More

Thank VirginiaDaisy
Response from richard m, Owner at Quality Inn New RiverResponded 9 October 2017

Thanks for staying with us. We appreciate your kind comments. Sounds like you enjoyed your trip to New River Gorge country. All our rooms should be completely renovated by the end of spring 2018. Hope to see you again soon ! Never ending ....we hope...More

Reviewed 22 September 2017 via mobile

This locations is a Ma/Pa set up. (No elevator) Older, but clean!! Comfortable room with 2 beds, fridge and micro. Updated looking bathroom with a shower (no tub). A lot of parking. Guest laundry was appreciated, $3.50 each (on the higher end as compared to...More

1  Thank ftblchic76
Response from richard m, Owner at Quality Inn New RiverResponded 25 September 2017

Thanks for staying with us ! We appreciate your kind comments The guest laundry pricing is a little concerning to us as well. We use a third party vendor and I expect we will buy our own shortly. They initiated a price increase last month...More

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About
Amenities
Top amenities
Free Parking
Pool
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Self-Serve Laundry
Breakfast Available
Children Activities (Kid / Family Friendly)
Meeting Rooms
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Tennis Court
Outdoor pool
Details
Price range
US$86 - US$120 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Family Rooms
Details
Price range
US$86 - US$120 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Family Rooms
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Traveller (13)
Room & Suite (23)
Dining (4)
Pool & Beach (1)
Questions & Answers
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Sailor W
20 September 2017|
Answer
Response from Andrea K | Reviewed this property |
YES, it is clean and we have stayed here mutiple times. It is about a mile or maybe two to the New River Gorge :) Enjoy!
1
Vote
Sailor W
20 September 2017|
AnswerShow all 3 answers
Response from CaptRags | Reviewed this property |
Probably too late now. but, it's less than 3 miles from the bridge.
1
Vote
Dreamnurse
15 March 2017|
Answer
Response from richard m | Property representative |
Yes we do offer some smoking rooms with 2 double beds..They are limited...i think we have 12 total ...so call ahead and thanks for the interest!
0
Votes
Room Tips
"All the rooms are well situated."
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"If you have mobility issues ask for a first floor room. This is a two story hotel without an elevator."
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"Ask in advance if its a pet friendly room... that is if you DO NOT have a pet... got one without knowledge."
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"We were upstairs directly across from the pool. We enjoyed that location"
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