We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Quality Inn Spring Mills - Martinsburg North

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Quality Inn Spring Mills - Martinsburg North
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

165 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
There are newer reviews for Quality Inn Spring Mills - Martinsburg North
See the most recent reviews
Showing 164: English reviews
West Virginia
Level Contributor
129 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 6 November 2015

It's rare to find a Quality Inn with the breakfast variety this place has. In particular, I was impressed by the hash browns and (even though I didn't use it) the instant pancake maker. There are many other foods to choose from as well. The internet was fast and the room was clean and comfortable, all at a price ($71)... More 

Helpful?
Thank Mountaineer2015
TRBoyte, General Manager at Quality Inn Spring Mills - Martinsburg North, responded to this review

Thank you for your wonderful comments about our Quality Inn Spring Mills - Martinsburg North. We're so glad you loved the breakfast, value, staff and cleanliness. Please do come visit us again soon. We look forward to welcoming you back. More 

Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 November 2015

I will admit the Quality Inn hotel is not my first choice when traveling. However, after a long week in Upstate NY we were headed home via 81S when we decided to stay overnight. When I called the front desk, the clerk who answered was friendly and helpful. She informed me that the Quality Inn had made renovations after purchasing... More 

Helpful?
Thank ARLENE M
TRBoyte, General Manager at Quality Inn Spring Mills - Martinsburg North, responded to this review

Thank you for staying at our Quality Inn Spring Mills - Martinsburg North. Our staff is thrilled with your review and are glad you gave our Quality Inn a chance. We look forward to seeing you back with us again soon! More 

Hamilton, NY
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 October 2015

Pleasant, welcoming staff. Large, airy, clean lobby. Clean, elegant-looking hallways. Large, airy room with comfortable beds, microwave, refrigerator, coffee maker, flat-screen TV, and free wi-fi. Very clean bathroom with curved shower rod. Ironing board and Iron. Guest laundry on 2nd floor. Hot breakfast included - very good food, and fresh.

Helpful?
Thank katden92
TRBoyte, General Manager at Quality Inn Spring Mills - Martinsburg North, responded to this review

Thank you so much for your excellent review of our hotel. We're glad you were pleased with the room and hotel amenities. We look forward to seeing you again soon! More 

Stoughton, Massachusetts
Level Contributor
558 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 160 helpful votes
Reviewed 27 October 2015

This hotel is just off the highway on Interstate 81 and we arrived late at night. The staff could not have been nicer as she made a point to offer us fresh cookies individually wrapped, coffee, tea and fresh fruit and said if we did not like what was there she would even look for more in the back. I... More 

Helpful?
Thank Steven D
TRBoyte, General Manager at Quality Inn Spring Mills - Martinsburg North, responded to this review

Thank you so much for your wonderful review. Please come see your new "family" more often! More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 October 2015 via mobile

The Quality Inn was clean and a good value for the money. The bed was really comfortable. The bathroom was spotless. As a woman traveling alone, I felt very safe there, which added to my good night's sleep. The app is telling me to add more to this review. . I have said all I wish to.

Helpful?
Thank Buffey MARIA F
TRBoyte, General Manager at Quality Inn Spring Mills - Martinsburg North, responded to this review

Thank you so much for your excellent review. I'm so glad you were able to rest well and felt safe here. We appreciate your business and hope you stay with us again soon. More 

Morrisburg, Canada
Level Contributor
60 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 8 October 2015 via mobile

We stopped here because we were given a good rate ahead of time by the nice gentlemen at the Welcome Center. We were told that the hotel was recently under new management and that the beds were all upgraded throughout the hotel. That was evident I'm our room: the bed and linens were comfy and cozy. The room was well-appointed... More 

Helpful?
Thank dihnontourist
TRBoyte, General Manager at Quality Inn Spring Mills - Martinsburg North, responded to this review

Thank you for choosing our Quality Inn and for your compliments about our comfy new beds and linens, well-appointed clean rooms and high-speed Internet. I sincerely apologize that your stay wasn't quite top-notch this time. We are still working to make improvements and will use your feedback as we plan our future upgrades. Please come back to see us as... More 

Lexington Park, Maryland
1 review
Reviewed 1 October 2015

This was an unplanned stay and this was a great value, clean rooms, and great staff. If you don't have the money for the Ritz Carleton stay here to have a nice place to lay your head down for a night and have breakfest in the morning.

Review collected in partnership with this hotel

Helpful?
Thank lousanch
TRBoyte, General Manager at Quality Inn Spring Mills - Martinsburg North, responded to this review

Thank you for taking the time to write a 5-star review of our Quality Inn Spring Mills - Martinsburg North. My team and I are thrilled that you loved the breakfast, service, value and location. Please choose to stay with us again next time you're in the area! More 

Falling Waters, West Virginia
Level Contributor
47 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 29 September 2015

After an auto accident took down power lines and left us without power, water, etc., we needed a place for the night. This motel is less than 5 miles from our home, and we naturally had no reason to visit this motel until now. Upon calling them and explaining our situation, I was given their best rate for the night.... More 

Helpful?
Thank Jess S
TRBoyte, General Manager at Quality Inn Spring Mills - Martinsburg North, responded to this review

Thank you for choosing our Quality Inn for your stay and for writing a 5-star review of your experience here with us. Positive feedback is always encouraging and I want to thank for your compliments of our staff, cleanliness, location and restfulness. While we hope that everything will be well at your home, it would be our pleasure to welcome... More 

Asheville, North Carolina
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 7 September 2015

We stopped at this location as our overnight point on our trip from Philadelphia, PA to Aseheville, NC. Just looking for a place to sleep for the evening and this place had fairly good reviews. Our check-in was quick and when we opened the door to the room we were pleasantly surprised at the spaciousness for the price we paid.... More 

Helpful?
Thank Andrew C
TRBoyte, General Manager at Quality Inn Spring Mills - Martinsburg North, responded to this review

Thank you for choosing our Quality Inn Spring Mills - Martinsburg North. I'm glad you were impressed with the spacious room, cleanliness, location and value. I sincerely hope that you will choose to stay with us again next time you're in the area and it will be our pleasure to welcome you back. More 

Lost River, WV
Level Contributor
169 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 2 September 2015

The staff at this hotel restored my faith in customer service. Pros: Clean, well appointed lobby and rooms,, easy on and off I-81, close to food and shopping, but the real delight was walking in at 11 PM and finding 3 truly on the ball, cracker jack staff. I wish I remembered their names but it was 2 lovely ladies... More 

Helpful?
Thank Brian S
TRBoyte, General Manager at Quality Inn Spring Mills - Martinsburg North, responded to this review

Thank you for your compliments of our staff at Quality Inn Spring Mills - Martinsburg North. I'm so glad you loved the experience you had here and we look forward to welcoming you back soon! More 

36 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (9)
Viewed
Dining (1)
Viewed
Bathroom (1)
Viewed
Room/Suite (5)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (27)
Viewed
Dining (7)
Viewed
Pool/Beach Area (3)
Viewed
Hotel & Grounds (7)
Viewed
Room/Suite (3)
Viewed
Business Centre/Function Rooms (5)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Falling Waters
0.4 km away
Motel 6 Martinsburg
Motel 6 Martinsburg
#3 of 14 in Martinsburg
165 reviews
7.4 km away
Comfort Inn Aikens Center
Comfort Inn Aikens Center
#2 of 14 in Martinsburg
153 reviews
11.4 km away
Holiday Inn Martinsburg
Holiday Inn Martinsburg
#4 of 14 in Martinsburg
207 reviews
Show Prices
Show Prices
Show Prices
15.9 km away
Quality Inn & Suites
Quality Inn & Suites
#1 of 1 in Kearneysville
91 reviews
12.7 km away
Hampton Inn Martinsburg
Hampton Inn Martinsburg
#1 of 14 in Martinsburg
365 reviews
11.3 km away
Days Inn Martinsburg
Days Inn Martinsburg
#7 of 14 in Martinsburg
289 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Golf course
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Laundry Service
  • Free Breakfast
  • Multilingual Staff
  • Breakfast Available
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our hotel is just off I-81 at exit 20 between Martinsburg, WV and Hagerstown, MD and offers an amazing night's sleep on new mattresses, an incredible value and friendly service. In the morning, we have a Full Hot Breakfast with Sausage, Eggs, Pancakes-In-A-Minute-Flat, Biscuits and Gravy, Fresh Fruit, Hardboiled Eggs, Baked Goods, Yogurt, Juice, Coffee, etc to get your day off to a great start. We have Premium Wi-Fi, High Def Televisions, and Micro-Fridge units in every room for your convenience. We're also a pet-friendly hotel so feel free to bring your furry ones. Our location is close to Hagerstown Premium Outlets, Charles Town casino, Shepherd University and civil war sites including C&O Canal, Harper's Ferry, Antietam National Battlefield. Make the Quality Inn Spring Mills - Martinsburg North your next stop on the trip! ... more   less 

Additional Information about Quality Inn Spring Mills - Martinsburg North

Address: 1220 TJ Jackson Drive, I-81 Exit 20, Falling Waters, WV 25419 (Formerly Holiday Inn Express)
Region: United States > West Virginia > Falling Waters
Price Range: €70 - €97 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Spring Mills - Martinsburg North 2.5*
Number of rooms: 70
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Choice Hotels, Hotels.com, Odigeo, Priceline and Travelocity so you can book your Quality Inn Spring Mills - Martinsburg North reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Martinsburg North Hotel Falling Waters
Holiday Inn Falling Waters
Falling Waters Holiday Inn
Holiday Inn Martinsburg North
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from Quality Inn Spring Mills - Martinsburg North staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“check that everything works before unpacking”
 of 5 bubbles pleased2meetu, 11 Nov 2016 | Read review
“Not sure if they even have a "Good Room", we asked to change rooms but was informed they were full b/c of baseball tournament in area”
 of 5 bubbles 875lisaw, 25 Jul 2016 | Read review
“Ask for ground floor accommodations if you are traveling with your pet”
 of 5 bubbles digitalje, 13 Jul 2016 | Read review
“non-adjoining rooms seem to be quieter”
 of 5 bubbles 858lilliand, 1 Jul 2016 | Read review
“Ours was on the 3rd floor overlooking the pool and was very acceptable”
 of 5 bubbles _Sue_C_McK_, 30 Jun 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay