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    Quality Inn Spring Mills - Martinsburg North

    1220 TJ Jackson Drive, I-81 Exit 20, Falling Waters, WV 25419-4646
    +1 855-849-1513
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    27/11/2017 28/11/2017
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    US$112
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    Traveller (1)
    Dining (7)
    Room & Suite (4)
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    #1 of 6 hotels in Charles Town
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    Overview
    • Excellent62%
    • Very good24%
    • Average8%
    • Poor1%
    • Terrible5%
    Travellers talk about
    “shower tub” (2 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Golf course
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Quality Inn Spring Mills - Martinsburg North
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    Rooms
    27 Nov28 Nov
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (70)
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    41 - 45 of 70 reviews

    Reviewed 15 November 2016

    I was disappointed with the appearance of my bathroom floor and the fact that during my two night stay our room did not get housekeeping service. No clean towels, beds remained unmade and the bathroom floors had stains all over and when we complained we...More

    Thank Marilyn J
    Response from Dana J, General Manager at Quality Inn Spring Mills - Martinsburg NorthResponded 17 November 2016

    Marilyn J, Thank you for taking the time to give us a review. I assure you that pets are not allowed in the breakfast area. If there was an animal over there, that guest should have been told that they would need to take their...More

    Reviewed 11 November 2016

    Refrigerator didn't work. Helpful attendant gave us another room next door. Room basically clean and comfortable, but one hair on bathroom floor and toilet could use a scrubbing. If you are on the 3rd (top) floor, elevator door closes but doesn't go down on first...More

    Thank pleased2meetu
    Response from Dana J, General Manager at Quality Inn Spring Mills - Martinsburg NorthResponded 17 November 2016

    pleased2meetu, Thank you for taking the time to give us a review. We will have someone check the elevator as soon as we can.

    Reviewed 21 August 2016

    Convenient location. Bed was clean and comfortable. Cobwebs in the bathroom with spiders dead in them. Decent breakfast. Pets are allowed to stay but it didn't smell of pets. Front desk staff were friendly.

    Thank a2bcmittag
    Response from Dana J, General Manager at Quality Inn Spring Mills - Martinsburg NorthResponded 19 September 2016

    We are glad that you enjoyed your stay with us. Thank you for letting us know about the cobwebs, we took care of that right away.

    Reviewed 25 July 2016

    We usually do not complain, but....As soon as we walked in our room it smelled like toilet and moth balls. Maybe it was because our toilet was clogged our entire stay. Our sheets were DIRTY... So dirty the manager said "GROSS" and came in right...More

    2  Thank Lisa W
    Response from Dana J, Manager at Quality Inn Spring Mills - Martinsburg NorthResponded 27 July 2016

    On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests...More

    Reviewed 23 July 2016

    While visiting Harper's Ferry NHP, my wife and I stayed at the Quality Inn Spring Mills. Was it the closest hotel? No. We stayed for the location, reviews and ratings. We were not disappointed. This is probably one of the best QI's, we have stayed...More

    1  Thank 1beach-nut
    Response from Dana J, Manager at Quality Inn Spring Mills - Martinsburg NorthResponded 27 July 2016

    We are very happy that you enjoyed your stay with us. We hope that you will stay with us next time you are in our area.

    Country Inn & Suites By Carlson, Hagerstown
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    15.0 km
     
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    #4 of 14 hotels in Martinsburg
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    278 reviews
    #1 of 3 hotels in Harpers Ferry
    28.4 km
     
    Hampton Inn & Suites Charles Town
    824 reviews
    #1 of 6 hotels in Charles Town
    28.1 km
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Business Centre with Internet Access
    • Self-Serve Laundry
    • Dry Cleaning
    • Laundry Service
    • Multilingual Staff
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    • Golf course
    Details
    • Price range
    • US$77 - US$102 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Accessible rooms
    • Number of rooms
    • 70
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Hotels.com, Cancelon, TripOnline SA, Travelocity, Orbitz, Hotwire and Cheap Tickets so you can book your Quality Inn Spring Mills - Martinsburg North reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • West Virginia >
    • Falling Waters
    • Also Known As
    • Holiday Inn Express Martinsburg North Hotel Falling Waters ,
    • Holiday Inn Falling Waters ,
    • Falling Waters Holiday Inn ,
    • Holiday Inn Martinsburg North
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    Traveller (1)
    Dining (7)
    Room & Suite (4)
    Pool & Beach (3)
    Hotel & Grounds (9)
    Business Centre & Event Rooms (5)
    Nearby
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    Nearby Restaurants
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    .23 km away
    Domino's Pizza
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    Montese's
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    Cinco de Mayo Mexican Restaurant - Spring Mills
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    Nearby Attractions
    Kitchen's Orchard and Farm Market
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    3.66 km away
    C&O Canal National Historical Park
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    9.69 km away
    Fort Frederick State Park
    75 reviews
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    Wonderment Puppet Theater
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    Questions & Answers
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    Room Tips
    "Ask questions about who is staying there and if large groups see if you can be bunked away from the potential..."
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    "accomadates 4 but also can do an extra person"
    Read review
    "I don't think you can get a bad room at this place."
    Read review
    "Great Value - clean"
    Read review
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