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Motel 6 Charleston West - Cross Lanes WV

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Motel 6 Charleston West - Cross Lanes WV
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83 Reviews from our TripAdvisor Community

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There are newer reviews for Motel 6 Charleston West - Cross Lanes WV
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Showing 83: English reviews
Cambridge, Ohio
Reviewed 12 July 2015 via mobile

My wife and I are the type of people who try to find the best in everything. If you need proof of that just read our other reviews. We paid $70 for a one night stay on July 10th 2015 and stayed in room 246. I see other reviews that say you get what you pay for however I have...

1Thank worltrav11
6Team, Brand Experience Team member at Motel 6 Charleston West - Cross Lanes WV, responded to this review

Dear Guest, Thank you for sharing your review. We strive to provide a comfortable night's rest and are disappointed your stay was unsatisfactory due to the odor concern you describe. Please know that the conditions you describe are atypical to Motel 6 standards for quality and we apologize for the inconveniences you experienced. Our standards for quality rest on the...

Middletown, Ohio
Reviewed 6 July 2015

Check in time 3pm and room not ready. Paid for room and went back at 6pm to find out the manager gave our paid room away.We didn't get a room until 9:30pm. I made reservations 3 weeks ahead of time. This was only a 2 day weekend getaway so Friday night was a total bust. The bathroom floor was gross...

1Thank Debbie C
6Team, Brand Experience Team member at Motel 6 Charleston West - Cross Lanes WV, responded to this review

Debbie, Thank you for taking the time to share your review. We strive to deliver a great guest experience, but it sounds as though we did not perform to our usual standards in this case. We apologize for any inconvenience or misunderstanding that may have occurred during your recent stay with regard to our reservation availability. Please know that the...

Painesville, Ohio
Reviewed 30 June 2015

Our room was clean but the sink wasn't draining (the manager came the next day and unclogged it for us) our shower/bathtub constantly ran, a lot more than a drip and there was no stopping it. The manager gave us a discount because of it. The clogged and dripping was tolerable. What was the worst about this place was the...

1Thank Marsha W
6Team, Brand Experience Team member at Motel 6 Charleston West - Cross Lanes WV, responded to this review

Dear Marsha, Thank you for sharing your post. Motel 6 standards for quality rest on our promise to offer the lowest price of any national chain by delivering the essential elements of a comfortable room for a satisfying stay, for this reason we apologize for the disappointment you describe with the expectations of amenities. We strive to provide a comfortable...

Charleston, West Virginia
Reviewed 29 June 2015 via mobile

We stayed one day while we had construction going on at our house (we are night shifters). The check in was smooth, room was clean and the area was quiet for us to sleep during the day. Beds are pretty hard, but for one night not bad. The guy we met at check in and out couldn't have been any...

Thank jleigh07
Charlotte, North Carolina
Reviewed 31 May 2015

We were hesitant from previous reviews online, but decided to book anyway due to the proximity to the casino. We found the night and day staff friendly & professional. Grounds were kept up, pool looked clean, room was upgraded and clean. Beds and pillows not the most comfortable, but this is a budget motel. No coffee in the room, but...

Thank TheGlimmerTwins
Greencastle, Indiana
Reviewed 26 May 2015

This motel has been updated . Stayed Thursday night had nice non smoking room. Clean beds new paint though airconditioner / heater was pretty sad. Front desk clerk was really nice. Came back Monday night desk personal were unconcerned . Requested non smoking . Room was so bad can hardly breathe. To tired to complain. Cost $6 more than last...

1Thank Andrea E
Cross Lanes, West Virginia
Reviewed 28 March 2015 via mobile

The woman manager and some of the front desk employees were very unprofessional and unbelievably rude!!! Kept locking us out of our room because she thought someone was there that shouldn't have been!! And when you stay there the customer is not right the manager is or thinks she is!! Housekeeping came to our room 6 times after telling them...

1Thank daynabeth2708
East Stroudsburg, Pennsylvania
Reviewed 26 January 2015

Been booked to do stage appearances in the area and all the cast has stayed here. Well, we went back again and it was awesome! A decent, clean room fair for the value, friendly cleaning staff and desk clerks. I highly recommend: save your pennies and go here.

Thank Sparkles_Gourmet
Falmouth, Kentucky
Reviewed 23 December 2014 via mobile

The company I work for has an account with Motel 6 account so I stay at Motel 6 in different parts of the country several times per month. I have stayed at some really nice and some not very nice Motel 6. This one is near the bottom of the list. Just pass it by if you are in a...

4Thank GaryS3
Atlanta, Georgia
Reviewed 28 November 2014

I needed cheaper accomodations, and the Motel6 delivered. It was comfortable, and the staff is very friendly. I was welcomed by the manager, who said he was the new manager of this location he was friendly and talkative. THe room was clean and basic with lots of modern updates, but the laminate flooring was showing some age.. may need to...

1Thank Fred H

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  • Pool
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Paid Wifi
  • Paid Internet
  • Free Parking
  • Self-Serve Laundry

Additional Information about Motel 6 Charleston West - Cross Lanes WV

Address: 330 Goff Mountain Rd, Cross Lanes, WV 25313
Region: United States > West Virginia > Cross Lanes
Price Range: €50 - €63 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Motel 6 Charleston West - Cross Lanes WV 2*
Number of rooms: 111
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Also Known As:
Motel 6 Cross Lanes
Motel Six Cross Lanes
Cross Lanes Motel 6
Cross Lanes Motel Six
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Questions & Answers

Here's what travellers have asked, with answers from Motel 6 Charleston West - Cross Lanes WV staff and other travellers.
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Questions? Get answers from Motel 6 Charleston West - Cross Lanes WV staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check other motels nearby before staying here”
370connieh, 15 Jan 2017 | Read review
“choose a different hotel”
steveno570, 11 Nov 2016 | Read review
“I don't think they have any good rooms.”
deborahc378, 27 Sep 2016 | Read review
“It shares a driveway off the highway with Bob Evans Restaurant, the first turnoff closest to the interstate.”
199marky, 7 Jul 2016 | Read review
“sleep in your car”
burton2016, 13 Jan 2016 | Read review
5 of 5