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Motel 6 Charleston West - Cross Lanes WV

Overview
330 Goff Mountain Rd, Cross Lanes, WV 25313-1415 See on map
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Pets Allowed
Wheelchair Access
2 Star accommodation
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Reviews (99)
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LanguageEnglish
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1 - 5 of 99 reviews
Reviewed 4 weeks ago

Beds were nice shower didn't have hot water. maintence guy came said hot water was working but it was luke warm. We were not please we should have gotten a discount or not paid for the room. dont stay hereMore

Date of stay: October 2018
Thank AmandaB2769
Response from 6Team, Brand Experience Team at Motel 6 Charleston West - Cross Lanes WVResponded 2 weeks ago

Dear Amanda, Thank you for posting your review. We are sorry to hear about the inconveniences you experienced with the water temperature during your stay. We sincerely apologize for the unpleasant visit as a result of the discomfort you experienced. We invite you to contact...More

Reviewed 28 September 2018 via mobile

Stopped here overnight during a road trip. Paid $65 for a room that smelled of urine when the heater was turned on, had a wet washcloth is the shower, no shampoo or tissues, saggy mattress and two dead bugs on the floor.More

Date of stay: September 2018
Thank Jill67will
Response from 6Team, Brand Experience Team at Motel 6 Charleston West - Cross Lanes WVResponded 1 October 2018

Dear Jill, Thank you for taking the time to post your review. We strive to provide a clean, comfortable room and are disappointed your stay was unsatisfactory due to the odor concern and bed comfort issues you describe. Please accept our apologies for the inconveniences...More

Reviewed 9 September 2018

First when we made our reservation, we we're told there were plenty of rooms and we requested a double queen by the pool. Upon arrival, we were told by the day manager that we had a king in a room in a building away from...More

Date of stay: August 2018
Thank ellenjellen
Reviewed 15 July 2018

A hotel has no value if you can't sleep. Our room at the Motel 6 in Cross Lanes was sparking clean and modern but it was as basic at it gets. My barracks rooms in the army had more amenities and were certainly more comfortable....More

Date of stay: July 2018
Thank Jesse E
Response from 6Team, Brand Experience Team at Motel 6 Charleston West - Cross Lanes WVResponded 18 July 2018

Dear Jesse, Thank you for taking the time to share your review. We strive to provide a comfortable night's rest and are disappointed your stay was unsatisfactory due to the comfort issues you describe. We encourage you to contact our Guest Relations department at 1-855-787-9864...More

Reviewed 2 July 2018 via mobile

The place is not bad but it is no frills. You must pay extra for internet. You can also get a frig and microwave upon request, not sure if you must pay extra for that or not. Shares a parking lot with a Bob Evans...More

Date of stay: June 2018
1  Thank Arasmus1
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About
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Free High Speed Internet (WiFi)
Air Conditioning
Laundry Service
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
Restaurant
Room types
Non-Smoking Rooms
Hotel class
Room types
Non-Smoking Rooms
Number of rooms
111
Price range
US$60 - US$75 (Based on Average Rates for a Standard Room)
Also Known As
Motel 6 Cross Lanes
,
Motel Six Cross Lanes
,
Cross Lanes Motel 6
,
Cross Lanes Motel Six
Location
United States > West Virginia > Cross Lanes
Hotel class
Room types
Non-Smoking Rooms
Number of rooms
111
Price range
US$60 - US$75 (Based on Average Rates for a Standard Room)
Also Known As
Motel 6 Cross Lanes
,
Motel Six Cross Lanes
,
Cross Lanes Motel 6
,
Cross Lanes Motel Six
Location
United States > West Virginia > Cross Lanes
Photos
Traveller (10)
Room & Suite (13)
Pool & Beach (2)
Nearby
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Nearby RestaurantsSee all 29 nearby restaurants
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Nearby AttractionsSee all 5 nearby attractions
The Lost Escape Room
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Venture Lanes
15 reviews
6.11 km away
Tri-State Racetrack and Gaming Center
53 reviews
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Questions & Answers
Ask a question
Workman2
17 November 2015|
AnswerShow all 3 answers
Response from scampi745 | Reviewed this property |
I don't think so. This place pretty basic. Not a lobby more like reception area.
0
Votes
Room Tips
"Go to a different motel"
dereks578
21 Jun 2017
Read review
"Check other motels nearby before staying here"
370connieh
15 Jan 2017
Read review
"choose a different hotel"
saotey
11 Nov 2016
Read review
"I don't think they have any good rooms."
deborahc378
27 Sep 2016
Read review
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