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A decent size room with a comfortable bed. Would have appreciated tea/coffee making facilities in room. Staff was very attentive and I noticed management walking the property checking on things and housekeepers. I must say I've never seen that at a motel before. This place...More
Honestly for the price it's very good. I stay in hotels about 70% of the time due to work. The location is close to anything you would need, and the people at the front desk are always polite. Look forward to coming back.
The best part of my stay was the excellent customer service while checking in. The woman helping me, apologies for not getting her name, was friendly and efficient! The room was comfortable and an excellent value. I would definitely stay there again.
I don’t like to complain about hotels because I am grateful to have rooms on last minute but this place is by far one of the worse places I’ve stayed at ever so far. The price per night was $62.99 and they have on a...More
Response from 6Team, Brand Experience Team at Motel 6 Charleston West - Cross Lanes WVResponded 26 April 2018
Dear Guest, Thank you for sharing your review. We apologize for any misunderstanding that may have occurred during your recent stay about our rates and the inconveniences you experienced. We encourage you to contact our Guest Relations department at 1-855-787-9864 to record the details of...More
Passing through on our way west. Wanted easy interstate access and a decent rate. Found both here. The rate online was good and when we arrived, they were offering a better rate at the hotel and it was honored! This is not the Ritz... however...More