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Motel 6 Charleston West - Cross Lanes WV

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Traveller (10)
Room & Suite (1)
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Overview
  • Excellent15%
  • Very good22%
  • Average12%
  • Poor10%
  • Terrible41%
Travellers talk about
“bob evans”(5 reviews)
“nearby casino”(2 reviews)
AMENITIES
Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Pets Allowed
Wheelchair Access
2 Star Hotel
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Reviews (94)
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36
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LanguageEnglish
15
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10
36
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1 - 5 of 94 reviews
Reviewed 1 week ago via mobile

A decent size room with a comfortable bed. Would have appreciated tea/coffee making facilities in room. Staff was very attentive and I noticed management walking the property checking on things and housekeepers. I must say I've never seen that at a motel before. This place...More

Thank Lawrence Y
Reviewed 29 April 2018 via mobile

Honestly for the price it's very good. I stay in hotels about 70% of the time due to work. The location is close to anything you would need, and the people at the front desk are always polite. Look forward to coming back.

2  Thank alanbach01
Reviewed 29 April 2018 via mobile

The best part of my stay was the excellent customer service while checking in. The woman helping me, apologies for not getting her name, was friendly and efficient! The room was comfortable and an excellent value. I would definitely stay there again.

Thank kiersten D
Reviewed 25 April 2018 via mobile

I don’t like to complain about hotels because I am grateful to have rooms on last minute but this place is by far one of the worse places I’ve stayed at ever so far. The price per night was $62.99 and they have on a...More

Thank aharlock1
Response from 6Team, Brand Experience Team at Motel 6 Charleston West - Cross Lanes WVResponded 26 April 2018

Dear Guest, Thank you for sharing your review. We apologize for any misunderstanding that may have occurred during your recent stay about our rates and the inconveniences you experienced. We encourage you to contact our Guest Relations department at 1-855-787-9864 to record the details of...More

Reviewed 15 December 2017 via mobile

Passing through on our way west. Wanted easy interstate access and a decent rate. Found both here. The rate online was good and when we arrived, they were offering a better rate at the hotel and it was honored! This is not the Ritz... however...More

Thank MotorGypsyPair
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About
Amenities
Top amenities
Pool
Free Parking
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Pool
Outdoor pool
Details
Price range
US$63 - US$74 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$63 - US$74 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (10)
Room & Suite (1)
Questions & Answers
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Workman2
17 November 2015|
AnswerShow all 3 answers
Response from scampi745 | Reviewed this property |
I don't think so. This place pretty basic. Not a lobby more like reception area.
0
Votes
Room Tips
"Go to a different motel"
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"Check other motels nearby before staying here"
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"choose a different hotel"
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"I don't think they have any good rooms."
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