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Comfort Inn Charleston

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Comfort Inn Charleston
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244 Reviews from our TripAdvisor Community

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Showing 244: English reviews
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 week ago via mobile

Manager called the sheriff and threatened to throw us and 14 other middle schoolers out for being to loud at 630 in the evening. Embarrassingly poorly run. In process of converting to Wyndham. Let's hope they run better. Also beds are hard walls are paper thin and renovation has the bar restaurant closed. Go anywhere else- literally anywhere. Ps sheriff... More 

Helpful?
1 Thank Patrick M
ComfortInnWV, Owner at Comfort Inn Charleston, responded to this review

Front desk asked this group which included kids to lower the noise and bring this group of kids under control at least 3 times. We pride ourselves on offering a safe quiet atmosphere for all of our guests. We have a very strict room rental agreement that includes a noise policy that this group did sign when checking in. We... More 

Elkton
Level Contributor
73 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago

Conveniently located just west of Charleston, WV with restaurants nearby it is a good stopping place on a trip through WV without big city congestion. Breakfast and parking with working WiFi. Again good price when online travel booking is done.

Helpful?
Thank Asa T
GLEN ALLEN
Level Contributor
97 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 weeks ago

Stay at a motel while it is upgrading is a bit like changing engines on an airplane while flying: not particularly recommended. Despite the plastic barriers and in-progress changes, the staff did a good job accommodating guests.

Helpful?
Thank RONALD A
Richmond, Virginia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

This Comfort Inn is old but they are working on it. It was clean and quiet. Great for a 1 night stop. Our room was small but again clean and quiet. We were passing through and were pleased with the choice.

Helpful?
Thank Diane B
Grafton, West Virginia
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 October 2016

As a last minute getaway with friends, we chose some place where we've stayed a couple times before. Those first couple of times is what kept bringing us back. The place is going thru an upgrade and we understand that, but when we went to the lounge at 8 pm (after spending a few hours at the casino), to have... More 

Helpful?
Thank KarenSD66
Southport, North Carolina
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 20 October 2016

This hotel is a very average comforts inns location. This hotel is in dire need of a facelift and is getting it. The outside of the building and the parking lots have been painted and cleaned up; and there in the process of painting the second floor and the restaurant. Expect work being done if you stay here.

Helpful?
Thank Ray C
Fairfield
Level Contributor
179 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 17 October 2016

Acceptable accommodations but property a bit old (but understand that renovation in progress). Several little things that detracted from stay -- parking lot being worked on so most of lot blocked off, needed a pass code to use the elevator, had to have a ticket for breakfast. Front desk very good and friendly.

Helpful?
Thank John L
Columbus, Ohio
Level Contributor
172 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 16 September 2016

This was by far the most difficult hotel to find. My GPS dumped me in an apartment complex. I called the hotel and the person answering the phone was less than helpful. Her suggestion and directions were terrible for those of us from out of town. When we finally found it and had our room we were given a key... More 

Helpful?
Thank Terrie3566
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 31 August 2016 via mobile

Hotel rooms very clean. Air conditioning worked great as I like room very cold when I sleep. Lol. Beds were very comfortable. Staff friendly. Breakfast just ok. Typical free buffet. Eggs, waffles, bacon, cereal, muffins, juice. Nice pools indoor and out. Slightly overpriced but so is everything. Will return.

Helpful?
Thank kipper2375
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 August 2016 via mobile

We were passing through for one night and this hotel exceeded our expectations. The room was clean and comfortable. There were renovations going on but we were not affected. Cracker Barrel right down the street. We had a comfortable stay and this hotel was perfect for us. Highly recommend.

Helpful?
Thank IM4TONYSTEWART

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Pool
  • Restaurant
  • Spa
  • Free Breakfast
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Breakfast
  • Laundry Service
  • Breakfast Available
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
Located next to Mardi Gras Casino in Cross Lanes, WV near Charleston, WV, we offer a 100% non-smoking hotel with a shopping center, theater, dining and attractions. We have 137 rooms, a Large Tropical Indoor Pool with Waterfall, Spa, Sauna, an Outdoor Pool, plus Fitness Center, Business Center with three computers with High-Speed Internet, and don't forget the Lazy Dog Saloon just off our large lobby with fireplace. FREE BREAKFAST Featuring: fresh scrambled eggs, bacon, sausage, flavored waffles, sausage gravy and biscuits, an assortment of donuts, bagels, pastries, cereal, yogurt, fruit, and juices. We also offer some unique services and features you may not find at every hotel, such as: Fully stocked Sundry Room, Guest Laundry, Picnic Area with grill ,Coffee Bar in Lobby - fresh coffee with cookies (24 hours). From the moment you arrive at Comfort Inn we want you to relax and feel at home. Our helpful staff is there to welcome you and fulfill even the unexpressed wishes and needs of our guest. ... more   less 

Additional Information about Comfort Inn Charleston

Address: 102 Racer Drive, Cross Lanes, WV 25313
Region: United States > West Virginia > Cross Lanes
Price Range: €90 - €121 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Charleston 2.5*
Number of rooms: 139
Reservation Options:
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Also Known As:
Comfort Inn Charleston Wv Hotel Cross Lanes
Comfort Inn Cross Lanes
Cross Lanes Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Charleston staff and other travellers.
3 questions
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Questions? Get answers from Comfort Inn Charleston staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room away from the ice machine & outside doors!”
 of 5 bubbles Terrie3566, 16 Sep 2016 | Read review
“Wait until renovation is done before you stay here.”
 of 5 bubbles Cindy104301, 8 Aug 2016 | Read review
“we were in room 219.”
 of 5 bubbles gjgloria, 30 Jun 2016 | Read review
“Every room is great, but staying near the front puts you closer to the action.”
 of 5 bubbles Jwiggill, 30 May 2016 | Read review
“Request one of the newer rooms as they're undergoing renovations.”
 of 5 bubbles 329janetc, 20 Apr 2016 | Read review
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