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Hampton Inn Charleston - Downtown

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Hampton Inn Charleston - Downtown
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569 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn Charleston - Downtown
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Showing 566: English reviews
San Antonio, Texas
Reviewed 14 September 2016

Basically, this was all we have come to expect from a Hampton Inn; friendly and helpful staff, well-maintained and clean public areas and guestrooms, nice variety of breakfast choices. But there was a very nice surprise at check-in at this hotel. They offer shuttle service to the downtown restaurants. This was such a bonus in an unfamiliar town, not to...

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Helpful?
Thank nannyg264
Springfield, Missouri
Reviewed 12 September 2016

We encountered several problems at this hotel. The A/C stopped working in our room, the night employee locked the automatic doors early so we had to bang on them to check in, the TV satellite didn't work most of the time, the bed was horribly uncomfortable, and the bathroom sink wouldn't drain. No microwave or fridge in room. The juice...

Review collected in partnership with Hampton
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Helpful?
Thank Tammy_2292
Hampton Inn Dow... C, General Manager at Hampton Inn Charleston - Downtown, responded to this review

We do apologize for your experience here at our hotel. Please be assured that this is not what we want for our guests and it is not the normal occurrence. Your satisfaction is very important to us. We do hope that you will stay with us again and give us a chance to get it right.

Charleston, WV, United States
Reviewed 12 September 2016

Excellent hotel to consider if you're coming to Charleston, WV. Priced below other more elite hotels, but delivers excellent service, beautiful guest rooms, and affordable rates! Conveniently located close to restaurants and local attractions. Also easy to get to right off the freeway.

Review collected in partnership with Hampton
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Thank William J Z
Parkersburg, United States
Reviewed 11 September 2016

super hotel, great staff always friendly and helpful. have stayed here many times and it has been always perfect. Van drivers are very pleasant and helpful. Ready to take you wherever you need to go and pick you up. Rooms are always clean and have plenty of towels. The front desk folks are very courteous and helpful, especially the Hotel...

Review collected in partnership with Hampton
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Helpful?
Thank Sterling B
washington dc, United States
Reviewed 7 September 2016

B Moore Charleston WV Review to attend a football game at WVSU in Spetember 2016. The staff was friendly and the atmosphere was warm and welcoming. The location is directly off the highway but wished it was closer in towards downtown. You had to drive to restaurants.

Review collected in partnership with Hampton
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Thank Barbara M
North Bethesda, Maryland
Reviewed 6 September 2016

Loved our stay at the Hampton in Charleston. Lots of happy surprises - lovely crisp clean room, delicious walking-distance food at Noah's restaurant, unexpected spectacular fireworks over the wide peaceful river, a pretty blue bridge, lively happy painted columns, lots of flowers, fresh air, upbeat interesting people, real-together families. Wish we could have stayed longer!

Review collected in partnership with Hampton
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Thank susanabresee
Nelson, New Zealand
Reviewed 2 September 2016

We stayed at the Hampton Inn, Downtown Charleston for four nights. Vickie, the manager, and her team couldn't have been more helpful, obliging or hospitable. Nothing was too much trouble and their assistance and advice made our stay in Charleston a thoroughly enjoyable and comfortable one. We'll definitely stay here again the next time we visit Charleston.

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Thank GaryLePetit
Chicago, Illinois
Reviewed 1 September 2016

The staff was awesome! They were extremely helpful in assisting with transportation and great local eating establishments. The room itself smelled HORRIBLE like some previous water damage that went unfixed. The room was very dated. I stayed in 2 different Hampton Inn properties back to back and the the two are day and night, Charleston being the night.

Review collected in partnership with Hampton
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Thank Bpjudoka
Hampton Inn Dow... C, General Manager at Hampton Inn Charleston - Downtown, responded to this review

We are sorry we were not able to provide you with a better quality of service. This is not typical of our usual Hamptonality and welcoming staff, and we are always looking for ways to improve our customer experience. We try hard to make sure all of our guests have a great stay as we are all about Satisfaction Guaranteed....

Honolulu, Hawaii
Reviewed 31 August 2016

The hotel gets pluses for many reasons: Friendly and helpful check in Free parking Free shuttle Large and clean rooms Free breakfast Good location We had no trouble finding the hotel from the interstate, and made good use of the shuttle service...a corporate hotel with a friendly atmosphere.

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Thank bdwood2000
Pittsburgh, Pennsylvania
Reviewed 30 August 2016

The website advertises a pool but it was closed for remodeling, maintenance. Whatever you want to call it - the pool was closed. FALSE ADVERTISING! Parking lot is small and tricky to exit to the freeway.

Review collected in partnership with Hampton
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Thank IWantToSwim

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
A mere six blocks from downtown Charleston, The Hampton Inn Charleston-Downtown is a perfect stop for both business and leisure travelers. Located in the heart of the city, find shops, restaurants, parks and more within walking distance of the hotel. Easily accessible from I-64, I-77, and I-79, and with free weekday shuttle service from Yeager Airport, getting here couldn’t be easier. Enjoy a free hot breakfast, free internet service, pool, fitness center and a clean and fresh Hampton bed. ... more   less 

Additional Information about Hampton Inn Charleston - Downtown

Address: 1 Virginia Street West, Charleston, WV 25302-2357
Region: United States > West Virginia > Charleston
Price Range: €106 - €178 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Charleston - Downtown 2.5*
Number of rooms: 110
Reservation Options:
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Also Known As:
Hampton Inn Charleston - Downtown Hotel Charleston
Charleston Hampton Inn
Hotel Style:
#3 Business Hotel in Charleston
#4 Romantic Hotel in Charleston
#7 Family Hotel in Charleston
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Charleston - Downtown staff and other travellers.
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Questions? Get answers from Hampton Inn Charleston - Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It's near busy roads, I don't think any are quieter than others or have a view.”
 of 5 bubbles B2493DYkathyl, 13 Feb 2017 | Read review
“5th floor towards the front of the hotel. Rooms are quieter”
 of 5 bubbles Mike9917, 1 Dec 2016 | Read review
“We generally prefer higher floors at the end of the hall: less noise.”
 of 5 bubbles mrsdanad, 15 Oct 2016 | Read review
“Get a room away from the highway”
 of 5 bubbles 738mandik, 6 Oct 2016 | Read review
“Ask for rooms away from the elevator, on the north side, and at the east end for the quietest rooms.”
 of 5 bubbles LJH610, 28 Sep 2016 | Read review
5 of 5