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This review is being written cognizant that this property is undergoing a top to bottom renovation and will soon be a major chain affiliate, which it presently is not. The room was clean, comfortable and cozy, with a perfectly working set of comfort and personal...More
Response from GSManagement, Manager at Charleston Capitol HotelResponded 3 weeks ago
Thank you very much for your feedback regarding the cleanliness of the room and we are listening closely. Your comment has been personally reviewed by myself and referred to our respective department heads for immediate action for any areas that need to have further attention....More
This shabby place is god awful. They have the gall to charge about one hundred bucks a night to sleep in a hotel with chipped paint, wallpaper, and furniture that is understaffed and looks like a construction zone. Frankly, it is an armpit of a...More
1 Thank seattlepro
Response from GSManagement, General Manager at Charleston Capitol HotelResponded 10 July 2017
Thanks for taking the time to provide us with feedback regarding your stay. We apologize that you were not satisfied. We are under a complete renovation to fix the issues you experienced. We hope you will visit us once the renovation is complete.
Great check-in, friendly employees. Obviously going through a renovation and/or takeover. On the surface it looks pretty good, but then you start noticing the peeling wallpaper, the very old elevators and bathroom stains. It smells good though. The bed is crazy soft, not sure if...More
Response from GSManagement, General Manager at Charleston Capitol HotelResponded 4 July 2017
Thanks so much for the review. We are currently undergoing a complete renovation and apologize for any inconvenience that may have caused during your visit. We hope you will visit us again once the renovation is complete.
The room itself was ok and the bed quite comfy, it was quiet and being an insomniac, that.s very important.
However, no breakfast is included and there was loads of condensation on the window and looks like all the other rooms too. Wallpaper was peeling...More
Response from GSManagement, General Manager at Charleston Capitol HotelResponded 29 June 2017
We apologize that you were not happy with the stay. The hotel is under a complete renovation and we hope you will visit us again once the renovation is complete. We are happy to hear that you enjoyed the comfy bed.
Well knew the hotel was doing some renovations. Just checked in today and the lobby was clean, but as soon as u walked past to the elevator u saw big carpet rolls on the other side near the fitness center (which is closed), the elevators...More
1 Thank ladytiggers15
Response from GSManagement, General Manager at Charleston Capitol HotelResponded 26 June 2017
We're sorry you were unhappy. We will work hard to fix the issues you experienced. We do hope that you will visit us again once the renovation is complete. We appreciate you letting us know about your visit.
US$80 - US$117 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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