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All reviewsroom was cleanwalking distancefront desk staffstay there againbiscuits and gravyeasy accessthe staff was friendly and helpfulplenty of parkingstephaniedowntowninterstatemicrowavewvconvenience
I was pleased upon entering the hotel. The tall man with short dark hair took care of me. He said he was new but seemed to know what he was doing very well. He got me checked in and explained all the amenities and local...More
Response from Kevin W, General Manager at Charleston Capitol HotelResponded yesterday
thank you for taking the time to share your experience. I apologize that our room was not as good as it could be. If you don't mind, I would appreciate it if you would let me know what room number you were in...More
Stayed 2 nights on business. Bed was very comfy!! Updated bathroom was appreciated . Very good value.
Breakfast is included but you have to walk outside to the next building to get there because of renovations taking place.
Manager, Dakira was very kind. We will...More
Thank Melody B
Response from Kevin W, General Manager at Charleston Capitol HotelResponded 4 days ago
Thank you for your kind words we appreciate them very much. I will be sure to share your comments with Dakira. we look forward to seeing you in the future.
Front desk staff were delightful, friendly and helpful and professional. I really felt at home! The beds and sheets were very comfortable and the breakfast was a little better than often in comparable hotels. I suggest the biscuits and gravy. Very easy access to the...More
Thank Kate G
Response from Kevin W, General Manager at Charleston Capitol HotelResponded 2 weeks ago
Thank you for taking the time to share your experience. I will be sure to share it with the team. I look forward to seeing you next time your travels take you to Charleston.
All the best,
Close to restaurants, the staff and manager Dan were very courteous, accommodating and professional. Nicely remodeled rooms, and clean and comfortable. Would recommend and come back. Very accessible from freeway.More
Thank John M
Response from GSManagement, Guest Relations Manager at Charleston Capitol HotelResponded 4 weeks ago
Thank you very much, John, for your very kind compliments. We are happy to hear that you have enjoyed your stay with us at Charleston Capitol Hotel and find everything from our remodeled guestrooms, service and its location. Thank you for your loyalty to our...More
I stay at Capitol quite frequently for work and have never been disappointed. The staff is wonderful and go above and beyond expectations to make sure your stay is pleasant. Stephanie is awesome! She has always gone out of her way to make sure my...More
1 Thank Ashley L
Response from GSManagement, Manager at Charleston Capitol HotelResponded 12 February 2018
Thank you, Ashley, for your recent visit at Charleston Capitol Hotel and taking the time to comment about your experience on Trip Advisor. We strive to provide our guests with the best & friendly service as always. We are delighted to hear that our Front...More