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04/06/2017 05/06/2017
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    Holiday Inn & Suites Charleston West

    400 2nd Ave, Charleston, WV 25303-1216
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    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$186
          US$117
          Great Deal
          US$119
          US$119
          Traveller (131)
          Room & Suite (69)
          Dining (15)
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          Overview
          • Excellent57%
          • Very good24%
          • Average11%
          • Poor3%
          • Terrible2%
          Travellers talk about
          “comedy club” (7 reviews)
          “train tracks” (11 reviews)
          Free Wifi
          Free Parking
          Breakfast Buffet
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Pets Allowed
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Self-Serve Laundry
          Shuttle Bus Service
          3.5 Star Hotel
          All hotel details
          Offers from Holiday Inn & Suites Charleston West
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          Hampton Inn Charleston - Southridge
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          Rooms
          4 Jun5 Jun
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (441)
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          21 - 25 of 441 reviews

          Reviewed 12 March 2017 via mobile

          First off, this nice hotel is pet friendly which is what we were looking for. The room was very clean, and actually... It looked like the housekeepers forgot to leave us bath towels for drying off after our shower. We called the front desk and...More

          Thank Tisha L
          Response from HolidayInnSuitesC, Manager at Holiday Inn & Suites Charleston West

          Dear Tisha, We love to travel with our friends as well, and finding a pet-friendly place is sometimes hard. We're happy it worked out so well for you and thank you for all the great comments. I hope we'll see you more often!

          Reviewed 12 March 2017 via mobile

          We ended up here because a sister hotel had problems with our reservation and ended up booked, so they moved us as a courtesy. This hotel ended up being far better accommodations than where we had previously booked. The pool was better for our kids,...More

          Thank Lindsay T
          Response from HolidayInnSuitesC, Manager at Holiday Inn & Suites Charleston West

          Dear Lindsay, We're happy to hear you enjoyed your unexpected stay! Thank you for all of your comments about our hotel and staff. We especially thank you for mentioning our 2 staff members by name. We appreciate your recommendation and hope to see you soon!

          Reviewed 9 March 2017 via mobile

          My room was dirty. I don't think they own a vacuum cleaner here. I ate at the restaurant here and it made me sick. The front desk man was rude and surly. They have to feed stray cats in front of the place in order...More

          Thank Rm H
          Response from HolidayInnSuitesC, General Manager at Holiday Inn & Suites Charleston West

          Mr. RmH, We are sorry to hear you had a less than satisfactory stay with us, and we do hope that you informed us of the issues so they could be taken care of before you left. We will be sure to address the service...More

          Reviewed 6 March 2017

          I was very impressed with the cleanliness and upkeep of this hotel. The only problem I saw was the kids running from the very impressive indoor pool through the restaurant area to the elevator in swimsuits without cover ups and dripping water all over the...More

          Thank Donna E
          Response from HolidayInnSuitesC, General Manager at Holiday Inn & Suites Charleston West

          Dear Donna E, You have the same observations that we see as well. But we love having families and the indoor pool is a great attraction for them. And for their parents. Hope will will see you back in Charleston soon. Thanks, S Arnold, GM

          Reviewed 5 March 2017 via mobile

          As you can see from the title the service was beyond great and the food is very good and the employees are very good and especially Roberta she is a amazing worker and the hotel should be proud of having her

          Thank buffalhdbdhxhd
          Response from HolidayInnSuitesC, General Manager at Holiday Inn & Suites Charleston West

          Dear buffalhdbdhxhd, “Great Comments” Thank you and we always appreciate when you mention by name one of our superstars. Hope you can come back soon. S Arnold,GM

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          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Free Parking
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Room Service
          • Bar/Lounge
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Free Parking
          • Room Service
          • Business Centre with Internet Access
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Banquet Room
          • Self-Serve Laundry
          • Conference Facilities
          • Shuttle Bus Service
          • Airport Transportation
          • Concierge
          • Multilingual Staff
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Microwave
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Hot Tub
          Details
          • Price range
          • US$111 - US$167 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #3 Family Hotel in Charleston
          • #5 Business Hotel in Charleston
          • #5 Romantic Hotel in Charleston
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms ,
          • Accessible rooms ,
          • Smoking rooms available
          • Number of rooms
          • 150
          • Reservation Options
          • TripAdvisor is proud to partner with IHG, Travelocity, Expedia, Booking.com, Orbitz, Hotwire, Hotels.com, Cheap Tickets, Cancelon, Priceline, getaroom.com, HotelQuickly, HotelsClick and Hotel.de so you can book your Holiday Inn & Suites Charleston West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • West Virginia >
          • Charleston
          • Also Known As
          • Ramada Charleston Hotel Charleston ,
          • Charleston Ramada
          Add Photo Photos
          Traveller (131)
          Room & Suite (69)
          Dining (15)
          Pool & Beach (15)
          Hotel & Grounds (99)
          Bathroom (19)
          Business Centre & Event Rooms (10)
          Family and Play Areas (2)
          Nearby
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          Nearby Restaurants
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          Nearby Attractions
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          27 reviews
          1.96 km away
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          .60 km away
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          7 reviews
          3.60 km away
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          3.98 km away
          Questions & AnswersAsk a question
          Nightingirl
          I heard there was a firepit outside - is there?
          31 March 2017|
          Answer
          Response from MommaDiamond | Reviewed this property |
          Didn't see one outside but we weren't outside much. There is a huge fire.in lobby.
          0
          Votes
          Doug C
          Is HIE priority club accepted here?
          8 February 2017|
          Answer Show all 7 answers
          Response from IrisT | Reviewed this property |
          Yes, and we received an upgraded room, although I did not really care for the upgrade we received. You can see details in my blog.
          1
          Vote
          Rodney N
          what are the pool hours?
          12 October 2016|
          Answer Show all 2 answers
          Response from 276elizabethl | Reviewed this property |
          Hi, I think it was open until 11:00 pm or midnight. It's not by rooms, so it had later hours, which was a great idea!
          1
          Vote
          Room Tips
          "Ask for a room away from the elevator."
          Read review
          "I would imagine rooms away from the elevator are the best. That is where we were."
          Read review
          "The top floor views are great!"
          Read review
          "Kid and family friendly"
          Read review
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