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    Holiday Inn & Suites Charleston West

    400 2nd Ave, Charleston, WV 25303-1216
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    30/7/2017 31/7/2017
    US$116
    US$112
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    Traveller (131)
    Room & Suite (69)
    Dining (15)
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    Overview
    • Excellent60%
    • Very good24%
    • Average11%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “comedy zone” (7 reviews)
    “front desk” (64 reviews)
    “train tracks” (11 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Shuttle Bus Service
    3.5 Star Hotel
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    Offers from Holiday Inn & Suites Charleston West
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    Hampton Inn Charleston - Southridge
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    Rooms
    30 Jul31 Jul
    |
    1 room, 2 adults, 0 children
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    Reviews (453)
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    There are newer reviews for Holiday Inn & Suites Charleston West
    See the most recent reviews

    11 - 15 of 453 reviews

    Reviewed 11 June 2017

    This is a typical, generic, outdated, old style Holiday Inn that is in desperate need of an overhaul. And like all IHG hotels, they do not include breakfast which is inedible anyway so it is probably a good idea to save the money and go...More

    Thank ZenHealer7
    Response from HolidayInnSuitesC, General Manager at Holiday Inn & Suites Charleston WestResponded 14 June 2017

    Dear ZenHealer7, Our hotel was just remodeled less than 5 years ago so not outdated or generic. We have a great indoor heated pool complex area and all the amenities needed for the traveling public regardless for business or leisure. Yes our back entrance is...More

    Reviewed 30 May 2017

    I stayed here in late May, 2017. It's a very good hotel, the staff were excellent, I got room service delivered to my room for breakfast, and both the quality and the service were great. I could praise every detail of this hotel, but I'll...More

    Thank StephenBarger
    Response from HolidayInnSuitesC, General Manager at Holiday Inn & Suites Charleston WestResponded 1 June 2017

    Dear Stephenbarger, Just so you know, we always appreciate the compliments. Hope you can come back again. Thanks for taking the time to share your visit with others. S Arnold, GM

    Reviewed 29 May 2017 via mobile

    Location great for getting downtown. Room clean and comfortable. Attended an anniversary party ther. Food and service very good. Eri & Thomas were our servers for breskfast. They were very accommodating and pleasant. We rate them at 10+

    Thank PierreA63
    Response from HolidayInnSuitesC, General Manager at Holiday Inn & Suites Charleston WestResponded 31 May 2017

    Dear PierreA63, We love the “10” rating for those two associates. Thank you for sharing your experience. S Arnold, GM

    Reviewed 24 May 2017

    Wonderful people. great rooms. Chilou and Tiara are wonderful.It is a joy everytime I come here. Chilou is amazing. She is always friendly and makes me feel welcome. Highly recommend this hotel. Thumbs up........................................................................

    Thank Jimmy B
    Response from HolidayInnSuitesC, General Manager at Holiday Inn & Suites Charleston WestResponded 26 May 2017

    Dear Jimmy B, Thumbs up to you. We loved your recognition of our two associates and look forward to your return visits. Thanks, S Arnold, GM

    Reviewed 17 May 2017 via mobile

    I was expecting something mediocre, but this place was great. Besides being very clean, comfortable and well designed, the staff was over the top! I felt like a guest in a five star New York hotel. I had a wonderful stay. Now, if they would...More

    Thank JetTravels
    Response from HolidayInnSuitesC, General Manager at Holiday Inn & Suites Charleston WestResponded 23 May 2017

    Dear jettravels, Thank you so much for your great comments! We greatly appreciate your comments on our staff and the hotel. Thank you for your comparison to a NY Hotel, and we hope to see you again soon! S Arnold, GM

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Self-Serve Laundry
    • Conference Facilities
    • Shuttle Bus Service
    • Airport Transportation
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    Details
    • Price range
    • US$111 - US$170 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Family Hotel in Charleston
    • #5 Romantic Hotel in Charleston
    • #5 Business Hotel in Charleston
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms ,
    • Smoking rooms available
    • Number of rooms
    • 150
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Expedia, Booking.com, Hotels.com, Travelocity, Hotwire, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Holiday Inn & Suites Charleston West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • West Virginia >
    • Charleston
    • Also Known As
    • Ramada Charleston Hotel Charleston ,
    • Charleston Ramada
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    Traveller (131)
    Room & Suite (69)
    Dining (15)
    Pool & Beach (15)
    Hotel & Grounds (99)
    Bathroom (19)
    Business Centre & Event Rooms (10)
    Family and Play Areas (2)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
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    1.96 km away
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    .60 km away
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    3.60 km away
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    3.98 km away
    Ask a question
    Questions & Answers
    Nightingirl
    31 March 2017|
    Answer
    Response from MommaDiamond | Reviewed this property |
    Didn't see one outside but we weren't outside much. There is a huge fire.in lobby.
    0
    Votes
    Doug C
    8 February 2017|
    Answer Show all 7 answers
    Response from IrisT | Reviewed this property |
    Yes, and we received an upgraded room, although I did not really care for the upgrade we received. You can see details in my blog.
    1
    Vote
    Rodney N
    12 October 2016|
    Answer Show all 2 answers
    Response from 276elizabethl | Reviewed this property |
    Hi, I think it was open until 11:00 pm or midnight. It's not by rooms, so it had later hours, which was a great idea!
    1
    Vote
    Room Tips
    "Elevator makes everything quite accessible"
    Read review
    "Ask for a room away from the elevator."
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    "I would imagine rooms away from the elevator are the best. That is where we were."
    Read review
    "The top floor views are great!"
    Read review
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