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    Quality Inn & Suites Charleston

    1010 Washington St E, Charleston, WV 25301-1711
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    24/12/2017 25/12/2017
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    US$103
    US$103
    US$103
    Traveller (6)
    Room & Suite (4)
    Hotel & Grounds (11)
    Overview
    • Excellent8%
    • Very good18%
    • Average24%
    • Poor16%
    • Terrible34%
    5 Oct 2017
    “Not as Expected ”
    12 Sep 2017
    “concert stay”
    Free Wifi
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Family Rooms
    Fitness centre
    Wheelchair Access
    Business Centre
    Housekeeping
    2.0 Star Hotel
    All hotel details
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (37)
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    1 - 5 of 36 reviews

    Reviewed 5 October 2017 via mobile

    We came for a two-day conference and brought our kittens so we made a reservation here due to it being pet friendly. Had recent renovations and our room was nice. We had a king bed, desk, TV, refrigerator. Even though the write up for this...More

    Thank Cgeck
    Response from GSManagement, Manager at Quality Inn & Suites CharlestonResponded 11 October 2017

    Thank you for your valued feedback for Charleston Plaza Hotel. We are disappointed to hear that you did not enjoy your experience with us. We truly appreciate you bringing this to our attention and helping us to improve our services. I assure you- and we...More

    Reviewed 12 September 2017

    Stayed here during our recent concert to see Jason Aldean. It is only a short walk (10 mins) to the civic center and town center mall. Read many reviews of the hotel AFTER we had made our reservation. Most of the bad reviews are true....More

    Thank joseph d
    Response from GSManagement, Manager at Quality Inn & Suites CharlestonResponded 19 September 2017

    Thank you, Joseph, for taking the time to provide us with valuable feedback on our services. We are shocked to hear of your inconveniences and assure you that this is absolutely unacceptable in terms of the services we provide. We apologize that these concerns were...More

    Reviewed 5 July 2017 via mobile

    1) Cigarette butts thrown on roof outside window, that would not lock 2) Vending machines empty 3) Towels were so small they were like hand towels and only three of them for the four of us 4) no trash can in the room 5) And...More

    Thank a657300
    Response from GSManagement, General Manager at Quality Inn & Suites CharlestonResponded 7 July 2017

    We're sorry you were unhappy with your stay. We will work hard to fix the issues you experienced. We appreciate you taking the time to let us know.

    Reviewed 15 June 2017 via mobile

    I traveled with my daughter to Charleston for her NCLEX RN boards ( she passed ) and stayed here overnight. The room was clean and the staff was polite and courteous. We slept well and comfortable. It's in a great location in town and walking...More

    Thank stripminerswife
    Response from GSManagement, General Manager at Quality Inn & Suites CharlestonResponded 19 June 2017

    Thanks so much for the review. We are glad you enjoyed your stay and hope you will visit us again soon. Congratulations to your daughter on her hard work and on passing her RN Boards.

    Reviewed 15 June 2017 via mobile

    I was very hesitant at first, however it was the only hotel in town that would give me a early check in. Great bed, nice TV, functioning cold and quite ac. The bathroom was pretty clean for a hotel, worst thing about the whole room...More

    Thank travileemcg
    Response from GSManagement, General Manager at Quality Inn & Suites CharlestonResponded 19 June 2017

    Travileemcg - thanks so much for taking the time to provide us with feedback regarding your recent stay. We are happy to hear you enjoyed your visit and we look forward to your next visit with us here in downtown Charleston, WV.

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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Meeting Rooms
    • Business Centre with Internet Access
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Outdoor pool
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$93 - US$106 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 160
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Travelocity, Hotels.com, Priceline, Hotwire, Orbitz, getaroom.com and Cancelon so you can book your Quality Inn & Suites Charleston reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • West Virginia >
    • Charleston
    • Also Known As
    • Super 8 Charleston ,
    • Charleston Plaza Motel
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    Traveller (6)
    Room & Suite (4)
    Hotel & Grounds (11)
    Bathroom (4)
    Nearby
    Nearby HotelsSee all 23 hotels in Charleston
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    7.46 km away
     
    Nearby Restaurants
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    Soho's
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    Nearby Attractions
    Capitol Market
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    Avampato Discovery Museum
    23 reviews
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    Ask a question
    Questions & Answers
    halbritterpatrick
    8 March 2017|
    Answer
    Response from GSManagement | Property representative |
    Sarah - thank you for reaching out. Yes, we will make a notation on your reservation. We appreciate you choosing Motel 6 - Charleston for your trip to Charleston, WV.
    0
    Votes
    Room Tips
    "Rooms are extremely dirty!"
    Read review
    "inspect your room before you unload, especially shower for cleanliness"
    Read review
    "Look for another place to stay, if you want a clean hotel room."
    Read review
    "Go down the street to the 4 points"
    Read review
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