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Red Roof Inn Charleston - Kanawha City, WV

404 reviews
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Traveller (73)
Room & Suite (49)
Overview
  • Excellent33%
  • Very good29%
  • Average17%
  • Poor10%
  • Terrible11%
Travellers talk about
“premium room”(11 reviews)
“room was clean”(41 reviews)
“hardwood floors”(8 reviews)
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Pets Allowed
Wheelchair Access
Housekeeping
2.0 Star Hotel
All hotel details
Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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All reviewspremium roomroom was cleanhardwood floorsbob evanssmall dogmini fridge and microwavefirst floorone night staymotelaliciapetinterstateihopinnswvsignalfixtures
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1 - 5 of 401 reviews
Reviewed 17 January 2018 via mobile

After a long day of traveling, we arrived at this inn, we reserved a premium room and it was excellent. We arrived late but were received with a smile and face to face, not thru a small window. Once in the room, it was fresh...More

Thank Roadtrip93x
Response from rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, WVResponded 4 weeks ago

Thank you for taking the time to post a review. I'm glad to hear you enjoyed your stay and took advantage of the great value the premium room has to offer. Many travelers rave about the comfortable plush bed in the premium room, and the...More

Hotel's Favourite
Reviewed 16 October 2017 via mobile

They were very hospitable and kind people. I really liked the room I have no complaints whatsoever. I ever come back to Charleston I would stay here again. It’s very easy to get to and centerally located.More

Thank Cynthia B
Response from rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, WVResponded 19 October 2017

Thank you for taking the time to post a review. I'm pleased to hear you enjoyed our southern hospitality and found that the room was a great value. We hope you will visit us again. Charleston has lots to offer throughout the year. Dale Samples...More

Reviewed 28 December 2017

I'll review chronologically. When we went in the room (12/21 @ around 7:30 pm), the smoke detector was chirping piercingly every 30 seconds. Mom tried to call the desk, but the room phone wouldn’t work so she used her cell phone. She was told there...More

Thank traveler122117
Response from rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, WVResponded 30 December 2017

Thank you for taking the time to let us know of your recent experience. I am very sorry for the problems you encountered. Our goal is every guest finds a clean room every time. Unfortunately, we did not meet that. The room does have heat...More

Reviewed 25 November 2017

I wanted to comment on the cleanliness of the room and also the bathroom area was nice. The shower was very hot and Red Roof Inns competitor and neighbor, Motel 6, does not have very hot water or very clean rooms. They are only about...More

Thank mullins25071
Response from rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, WVResponded 28 November 2017

Thank you for taking the time to post a review. I'm pleased to hear you enjoyed your stay. We strive daily to make sure every guest every time has a clean comfortable room. We look forward to having your guest again in the future. Dale...More

Reviewed 22 November 2017

Checked in 11/21/17, first leg of Thanksgiving travel. First off, the non-smoking room (#236) smelled of smoke, there were multiple cigarette butts outside the door. As my wife was getting into the bed, noticed bedbug on pillow. I collected said bedbug and delivered to front...More

Thank Jim L
Response from rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, WVResponded 24 November 2017

I'm sorry to hear of your recent experience at our inn . As a non-smoker myself, I understand the unpleasantness of cigarette smoke. I will look into the issue and have the room purified. Bed bugs are a nuisance plaguing the hospitality industry. They are...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Room amenities
Air Conditioning
Microwave
Details
Price range
US$51 - US$91 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Charleston
Room types
Non-Smoking Rooms
Details
Price range
US$51 - US$91 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Charleston
Room types
Non-Smoking Rooms
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Traveller (73)
Room & Suite (49)
Questions & Answers
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Claudia81577
30 November 2016|
AnswerShow all 3 answers
Response from rri-10059 | Property representative |
The area is typically pretty safe. Rooms facing the parking lot are odd numbers. They are a mix of king and double size beds. First floor rooms go quickly. Call the hotel direct and ask to be assigned your room preference... More
1
Vote
HREzra
16 March 2016|
AnswerShow all 7 answers
Response from Ashley A | Reviewed this property |
No pet fee.
1
Vote
kush23435
13 January 2016|
Answer
Response from rri-10059 | Property representative |
Red Roof loves pets! The pet policy is to allow one well-behaved family pet without charge. Additional pets are allowed with approval from management. Both of your dogs are welcome at our inn!
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Room Tips
"Choose another property."
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"DON'T get a room here !"
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"no elevator choose first floor if climbing stairs would be a issue."
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"great feel"
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