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Charleston Marriott Town Center

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Charleston Marriott Town Center
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522 Reviews from our TripAdvisor Community

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Showing 522: English reviews
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Weirton, West Virginia
Reviewed 1 week ago via mobile

Whenever our local high school makes state championship playoffs we stay here. This has been our 4th stay in the past 6 years. If you are going to the Convention Center or the Charleston Town Center Mall this is the perfect place to stay. Walking distance to the mall and venues -you can park your car and walk everywhere. The...

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Helpful?
Thank Tamara G
John B, Manager at Charleston Marriott Town Center, responded to this review

Greetings! Thank you for taking the time to provide feedback regarding your stay. I hope we have another opportunity in the near future to host a stay for you. Thank you for choosing Marriott!

Palmyra, Indiana
Reviewed 3 weeks ago via mobile

We were very impressed with our stay. Our grandson was playing in the West Virginia High School Honor Band. The concerts were in the Civic Center and Municipal Auditorium and BOTH were within walking distance of the hotel. Our room on the 6th floor was spotless. It was nice and quiet with a big comfy king bed. The staff was...

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Thank Granof06
Reviewed 3 weeks ago via mobile

Come to hotel, garage is dirty, trash everywhere, garage elevator is dirty, finger prints and dust all over. Drive thru is dirty, sidewalks same, stains, smoking section beside entrance doors need, need, need to be washed. Lobby was nice, nothing amazing, personal at desk was very nice, very helpful, smiling. Thank You! But omg, hotel room, a king bed was...

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Helpful?
Thank EddLisa
John B, Manager at Charleston Marriott Town Center, responded to this review

Greetings, Thank you for taking the time to provide your feedback regarding your stay. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for failing to provide the expected level of service. Marriott as a company offers many brands...

Reviewed 3 weeks ago

The location is mixed, depending on why you're in town. The hotel is located across the street from the mall, which is good. But the main shopping areas outside of that are about a 10-20 drive away, depending on traffic. Parking is not included as part of the room and will cost $15 a day. My room was clean and...

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1Thank Bfhat
East Liverpool, Ohio
Reviewed 4 weeks ago

The rooms and lobby have recently been updated. Very spacious rooms. The rooms were clean and the bed was very comfortable.This was a business trip but the location allowed for a little bit of time for me. There is a mall directly across the street and the entrance is right through Macys. Beside the restuarant in the hotel there are...

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Helpful?
Thank Rose W
John B, Manager at Charleston Marriott Town Center, responded to this review

Greetings! Thank you for taking the time to provide your feedback regarding your stay. We hope we have another opportunity in the near future to host another stay for you. Thank you for choosing Marriott!

Portsmouth, New Hampshire
Reviewed 27 January 2017

The service has always been excellent. The rooms have been clean and the beds are wonderful. In addition, the hotel is next to a couple of outstanding restaurants. The only place to stay, in my opinion, for business travel in Charleston.

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Helpful?
Thank JB6569
John B, Manager at Charleston Marriott Town Center, responded to this review

Greetings! Thank you for taking the time to provide your feedback! I hope we have another opportunity to host a stay for you in the future. Thank you for choosing Marriott! John

Cary
Reviewed 26 January 2017

Recently on a road trip we needed a place to stay overnight. This hotel staff was awesome, the rooms are spacious and clean! We arrived late and were greeted with a smile by the girl at the front desk I highly recommend A++++

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Helpful?
Thank Mom2bsc
John B, Manager at Charleston Marriott Town Center, responded to this review

Greetings! Thank you for taking the time to provide your feedback regarding your stay. We hope to have an opportunity to host another stay for you in the future. Thank you for choosing Marriott! John

Sissonville, West Virginia
Reviewed 20 January 2017

Big, Clean Rooms, Everything has been updated! They have the best beds ever! Staff go above & beyond to make sure your stay is comfortable. I have attended Weddings & Conferences here great location & Accommodating for both settings. Restaurant located inside hotel has great food but a little pricey!

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Thank Dena F
Saint Augustine Beach, Florida
Reviewed 11 January 2017 via mobile

We stayed here during my wife's class reunion and the room was big, clean only it did not have a coffee maker . But I understand one is available for $. Nice eating area and the bar area is large as well . Hotel manager was very helpful and is an interesting person . Nice to have someone come in...

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Thank M3397IQjamesf
Marietta
Reviewed 6 January 2017 via mobile

This hotel was easy to get to off of highway and easy parking! The front desk was friendly and recommended a great place to eat..pies and pints! A nice five block walk! The room was very clean and nice size!

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Thank Carol K

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
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About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Hot Tub
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Concierge
Official Description (provided by the hotel)
Enjoy an unmatched travel experience at the Charleston Marriott Town Center. Conveniently located in the heart of downtown Charleston, West Virginia, our hotel offers guests superior amenities, gracious service, and comfortable accommodations. Our guest rooms and suites are designed to facilitate relaxation and productivity, boasting features like high-speed Internet access, plush bedding, and expansive floor-to-ceiling windows. Begin your morning in our state-of-the-art fitness center and indoor pool, before exploring a variety of local attractions, including the adjacent Charlestown Town Center Mall. However you choose to spend your day, we invite you to dine with us at our popular on-site restaurant, Brick Salt Bar+Kitchen, which features modern American cuisine. If visiting Charleston for business, you'll be delighted by our comprehensive on-site corporate facilities, which encompass 17,500 square feet of modern meeting room space. We look forward to your visit here at the Charleston Marriott Town Center. ... more   less 

Additional Information about Charleston Marriott Town Center

Address: 200 Lee Street East, Charleston, WV 25301
Region: United States > West Virginia > Charleston
Price Range: €112 - €268 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Charleston Marriott Town Center 3.5*
Number of rooms: 352
Reservation Options:
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Also Known As:
Marriott Charleston Town Hotel Charleston
Charleston Marriott
Hotel Style:
#6 Family Hotel in Charleston
#9 Business Hotel in Charleston
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Questions & Answers

Here's what travellers have asked, with answers from Charleston Marriott Town Center staff and other travellers.
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Questions? Get answers from Charleston Marriott Town Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I like a room that is low to the lobby others may prefer one more floors up because of the a/c noise”
 of 5 bubbles JudithR701, 9 Nov 2016 | Read review
“i stayed on 16th floor--no nice view though.”
 of 5 bubbles abcpoet, 31 Oct 2016 | Read review
“Traveling with an elderly person , hotel suggested the "short hall" which had less distance to walk. I will remember this for the future.”
 of 5 bubbles vickied873, 4 Oct 2016 | Read review
“Upper floors have balconies.”
 of 5 bubbles millenniumhwy, 18 Sep 2016 | Read review
“The rooms toward the mall higher up are the best toward the mall so you can see the civic center at the corner and the mall.”
 of 5 bubbles TRAVELDREAMER52, 25 Jul 2016 | Read review
5 of 5