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3/12/2017 4/12/2017
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    Holiday Inn Express Charleston - Civic Center

    100 Civic Center Dr, Charleston, WV 25301-2527
    011 353 1800 937 225
    Hotel website
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    3/12/2017 4/12/2017
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    Traveller (58)
    Room & Suite (16)
    Dining (6)
    • Excellent39%
    • Very good35%
    • Average19%
    • Poor5%
    • Terrible2%
    Travellers talk about
    “civic center” (52 reviews)
    “cinnamon rolls” (10 reviews)
    “front desk” (56 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Non-Smoking Hotel
    Airport Transportation
    Family Rooms
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Shuttle Bus Service
    2.5 Star Hotel
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    Offers from Holiday Inn Express Charleston - Civic Center
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    3 Dec4 Dec
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (361)
    There are newer reviews for Holiday Inn Express Charleston - Civic Center
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    11 - 15 of 361 reviews

    Reviewed 12 September 2017 via mobile

    Staff at this establishment over and above to accommodate us we felt welcomed you felt safe and he was very comfortable. There were 47 of us that they were able to accommodate just like it was one every staff person made us feel welcome.More

    1  Thank 755gladysc
    Response from Richard E, General Manager at Holiday Inn Express Charleston - Civic CenterResponded 14 September 2017

    Dear 755gladysc, Thank you for taking the time to share your recent service experience with our hotel while you were stranded by Hurricane Irma. It was truly our pleasure to provide you and the rest of your friends from Miami a safe and comfortable place...More

    Reviewed 27 August 2017 via mobile

    I give this grade based on price versus product. This renovated hotel hit the spot. The check in staff were excellent. Our room was very good, except we could not get a wifi signal. The bedspread was tucked a bit to far so we could...More

    Thank bsorge
    Response from Richard E, General Manager at Holiday Inn Express Charleston - Civic CenterResponded 30 August 2017

    Dear bsorge, Thanks for taking the time to share your recent experience. We were so pleased to learn that you found our services and features exceeded your expectations. Each of the kind things you had to say about our staff services, the quality of your...More

    Reviewed 8 August 2017

    I had made advance reservations for a handicapped room and an early check in. I arrived at !:30pm, and was told that my room was not ready. At 2:30pm other people had arrived and were checking in. At 3:00pm I was told that my room...More

    Thank Z7987LHdouglasr
    Response from Richard E, General Manager at Holiday Inn Express Charleston - Civic CenterResponded 14 August 2017

    Dear Z7987LHdouglasr, Thank you for taking the time to share your recent experience with our hotel, your constructive feedback is very much appreciated. Please accept my sincere apology for the difficulty you experienced during check in. We do our very best to accommodate early check...More

    Reviewed 4 August 2017 via mobile

    From the moment we stepped up to the front desk to the healthy bkfst, this was a pleasant overnight stay in an affordable hotel. Rooms were clean and the bed comfortable. Nothing plush, just a good place to spend the night. Amen to that.More

    Thank John M
    Response from Richard E, General Manager at Holiday Inn Express Charleston - Civic CenterResponded 5 August 2017

    Dear John M, Thanks for taking the time to share your recent experience with us, we were so pleased to hear how that your stay was so enjoyable. We always enjoy reading such good feedback and were pleased to hear the kind things you had...More

    Reviewed 30 July 2017 via mobile

    Nice place, clean rooms and comfortable beds. We stopped here on our way home to MI from Hilton Head and pulled in about 10:30pm. Housekeeping knocked on the door at 9:28am to see if the room was vacated. Two HUGE problems - 1 - she...More

    Thank Shana M
    Response from IHGService, Guest Relations Manager at Holiday Inn Express Charleston - Civic CenterResponded 14 August 2017

    Hello Shana M, Thank you for staying with us and for being one of our IHG Rewards Club members. I am happy that our location worked for your travel needs and that you found our rooms clean and comfortable. However, it is unfortunate that the...More

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    Awards & Recognition
    GreenLeadersBronze level
    Certificate of Excellence
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Shuttle Bus Service
    • Airport Transportation
    • Breakfast included
    • Laundry Service
    • Self-Serve Laundry
    • Dry Cleaning
    • Meeting Rooms
    • Room amenities
    • Refrigerator in room
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Price range
    • US$101 - US$178 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Green Hotel in Charleston
    • #10 Business Hotel in Charleston
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 196
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Priceline, Hotels.com, Travelocity, Booking.com, Expedia, Orbitz, Hotwire, Cheap Tickets, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your Holiday Inn Express Charleston - Civic Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • West Virginia >
    • Charleston
    • Also Known As
    • Holiday Inn Express Charleston - Civic Hotel Charleston ,
    • Holiday Inn Charleston ,
    • Charleston Holiday Inn
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    Traveller (58)
    Room & Suite (16)
    Dining (6)
    Hotel & Grounds (55)
    Bathroom (8)
    Business Centre & Event Rooms (2)
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    Nearby Attractions
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    .44 km away
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    Ask a question
    Questions & Answers
    Karl F
    22 July 2017|
    AnswerShow all 5 answers
    Response from wldfr | Reviewed this property |
    Yes ...they defiantly do have a shuttle to the airport... they will also take you anywhere else within a certain radius. very helpful and nice people to work with
    Room Tips
    "Room 308 was quiet...good for sleeping"
    Read review
    "Double-bed rooms are beside the elevator"
    Read review
    "DO NOT let them give you room 218."
    Read review
    "The Hotel is located a block or less from the mall and the civic center. It's very near a river with..."
    Read review
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