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Four Points by Sheraton Charleston

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Four Points by Sheraton Charleston
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289 Reviews from our TripAdvisor Community

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Showing 289: English reviews
Halifax, Canada
Reviewed 3 days ago NEWvia mobile

What a great hotel. Clean, modern, no charge for parking. Free shuttle within 5 miles. Friendly front desk and shuttle staff. Right on water front. Restaurant in main lobby. Bar in main lobby. Definitely recommend!

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Helpful?
Thank Brandy W
Chicago, Illinois
Reviewed 4 days ago NEW

I always find the Four Points people very engaged and concerned. That was true in Charleston. 15 mins from the airport. Riverfront location and backing on to business and government areas. Just what you expect at Four Points; plus the people in WV are just wonderful! I did have one problem with getting service in the restaurant for breakfast; they...

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Helpful?
Thank hct1948
Akron, Ohio, United States
Reviewed 1 week ago

This was a hotel with an excellent location. Many of the great restaurants Charleston has to offer are within walking distance. The hotel also offers a really nice view of the Kanawha River. The room was nice, clean, and cozy. The hotel has a bar and grill, fitness center, and pool. The people who worked there were also pleasant. Improvements...

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Helpful?
Thank Seispac
Highland, Maryland
Reviewed 1 week ago via mobile

We stayed at the Sheraton during a recent family visit. The facility and service were great. The location was ideal! It was within walking distance of great restaurants, a farmers market, the shopping mall and movies. The only drawback was that it had limited restaurant hours.

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Helpful?
Thank sharoninmaryland
LaRhonda S, Starwood Hotels at Four Points by Sheraton Charleston, responded to this review

Dear sharoninmaryland, We're happy to hear you and your family enjoyed your recent stay. Thank you for taking the time to share your review and we hope to host you again in the future. Take care.

Cincinnati, Ohio
Reviewed 2 weeks ago

This hotel appears good on the surface but looks can fool you. I stayed there in November 2016. When I checked in and looked at the room there were long black hairs in the sink (mine are very short and white). The heater in the room was pathetic. It did not work properly and the maintenance person worked on it...

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Helpful?
Thank PJ e
Jacksonville, Florida
Reviewed 2 weeks ago

I had to go to WV to conduct some business at the courthouse. This location is centrally located and I specifically chose it because of their 24 hour shuttle service. I don't mean to sound cheap at all, but the last visit I made to this town, I stayed at another hotel, and I almost missed my morning flight, because...

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Thank KarenEnglish_13
Reviewed 3 weeks ago

This is a basic Sheraton property. It is older and has been remodeled.The rooms are clean and the beds are comfortable. If you are looking for a great downtown location with parking this might be for you. Nothing special about the place. Our toilet was plugged up to give you an example. We had a room overlooking the river which...

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Thank Gerald I
Chicago, Illinois
Reviewed 3 weeks ago via mobile

The staff here is unbelievable, they are warm, welcoming, and go the extra mile to make your stay great. This applies especially to the restaurant and bar staff always making you feel welcome and if there is nothing on the menu that seems appealing they might just whip you up something special. The hotel has very nice rooms and amenities...

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Thank dougnd77
Reviewed 3 weeks ago via mobile

Mike Jones the shuttle driver was very helpful and courteous. He was a huge help getting us to dinner. He was on time and knows Charleston very well. Pointed us to pies and pints. Also sold us on Recovery bar and grill.

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Thank JenniferSlice1
Gurnee, Illinois
Reviewed 5 weeks ago

Location was great, not far from the highway. Only complaint is parking was extra. Room was lovely - clean, comfortable and luxurious. We were thrilled to have a wonderful place to stay and get a good night's sleep. Highly recommend it.

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Helpful?
Thank mjmm20152015
LaRhonda S, Starwood Hotels at Four Points by Sheraton Charleston, responded to this review

Dear mjmm20152015, Thank you for your high recommendation! We look forward to hosting you again in the future. Take care.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
Take in everything that West Virginia’s capital has to offer at the Four Points by Sheraton Charleston. Our riverfront location provides easy access to the State Capitol, the Charleston Civic Center, the University of Charleston, and the Charleston Town Center shopping mall. Take advantage of our free on-demand shuttle service to and from Yeager Airport (CRW), which is 10 minutes away.Admire beautiful Kanawha River or downtown views from one of our 176 guest rooms and suites. Get plenty of free extras, like High Speed Internet Access, bottled water, and a daily newspaper. Take care of business at the spacious work area with an ergonomic chair, or watch your favorite show on the 42-inch flat screen TV. Get a great night’s sleep in one king-size or double Four Points by Sheraton Four Comfort Beds™.We have everything you need for a productive business trip or a fun, active vacation. Stay in touch with the office in our lobby’s open business center. Or swim laps in our new indoor heated swimming pool and work out in the expanded fitness center. Watch the game at the family-friendly Recovery Sports Grill, or head to the quieter lobby lounge for grab-and-go breakfast or an evening cocktail.The Four Points by Sheraton Charleston can host a range of events, with nearly 9,000 square feet of total space. Let our professional planning and catering teams help you stage a successful, memorable event. ... more   less 

Additional Information about Four Points by Sheraton Charleston

Address: 600 Kanawha Blvd E, Charleston, WV 25301-2181 (Formerly Ramada Charleston Downtown)
Region: United States > West Virginia > Charleston
Price Range: €97 - €147 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Charleston 3*
Number of rooms: 256
Reservation Options:
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Also Known As:
Ramada Charleston Downtown Hotel Charleston
Holiday Inn Charleston
Charleston Holiday Inn
Hotel Style:
#3 Romantic Hotel in Charleston
#4 Family Hotel in Charleston
#7 Business Hotel in Charleston
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Charleston staff and other travellers.
8 questions
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Charleston, West Virginia
7 months ago
Toronto, Canada
9 months ago
Toronto, Canada
9 months ago
Melbourne, Florida
over a year ago

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Questions? Get answers from Four Points by Sheraton Charleston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“To see the river best, try to get a room at least on the 6th floor.”
 of 5 bubbles Seispac, 27 Nov 2016 | Read review
“Rooms on the backside must be quieter. On the street side noise is excessive.”
 of 5 bubbles 314pje, 23 Nov 2016 | Read review
“Ask for an upper floor facing the river.”
 of 5 bubbles 239geraldi, 16 Nov 2016 | Read review
“Ask for a river side room if possible”
 of 5 bubbles CascadesRanger, 1 Nov 2016 | Read review
“Ask for a river view room to enjoy the view or ask for a city view room for a quieter stay.”
 of 5 bubbles jilll300, 10 Oct 2016 | Read review
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